Fix.com レビュー 

53
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

After limping along for a few months, our dishwasher finally died. Online research led us to the most common problem with this 2011 dishwasher model and pointed us to the product version of a new con... もっと見る

企業が回答しました

5つ星のうち1の評価

Went to their web site for a replacement part for our Cuisinart ice cream maker. It showed availability. This was the first site that said it was available. Ordered it and paid for part and shipping.... もっと見る

企業が回答しました

5つ星のうち5の評価

There are a number of appliance parts stores on the web, but I haven’t been this pleased as I am with working with Fix.com! From their customer support in dealing with ordering parts, installation exp... もっと見る

企業が回答しました

5つ星のうち5の評価

There was no parts diagram anywhere. I did a terrible job of explaining what I needed. Beth was able to determine what I needed. Unfortunately, there was not picture of the part. Fantastic servi... もっと見る

企業が回答しました

企業情報

  1. 住まい・ガーデニング

さまざまな外部ソースから提供された情報

Fix.com is a one-stop source for fixing products in and around your home. Millions of quality OEM replacement parts, repair videos, instructions, and same-day shipping available!


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

53件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(53)

過去12か月のレビュー数: 26

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Gordon was great

Gordon was great. He took care of everything I needed.

2026年7月29日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for taking the time to share your feedback! We are so glad to hear Gordon provided such great service and took care of everything you needed. We will be sure to share your kind words with him. We truly appreciate your support and look forward to helping you again!

5つ星のうち5の評価

The service was absolutely pleasant

The service was absolutely pleasant, it made this transaction very easy!

2026年7月27日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for your kind words. We are delighted to hear that you had such a pleasant experience and that our website made your transaction easy. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it. We look forward to serving you again.

5つ星のうち5の評価

Replacement Dishwasher Control Module -- PERFECTION!

After limping along for a few months, our dishwasher finally died. Online research led us to the most common problem with this 2011 dishwasher model and pointed us to the product version of a new control module. Rather than gamble on a refurbished part, we found FIX.COM as a new part supplier. The price was reasonable. Communication was flawless. Shipping was super-fast. The part works great!! Thank you!!

2026年7月16日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for sharing your experience! We're so glad you were able to pinpoint the issue and get your dishwasher back up and running with a new control module. It's wonderful to hear that our pricing, communication, and fast shipping made the process easy, and that choosing a new part gave you the confidence you were looking for. We truly appreciate you taking the time to leave such thoughtful feedback, and thank you for choosing FIX.COM!

5つ星のうち5の評価

Excellent service!

The operator that I spoke with was extremely helpful and kind! My customer will be quite pleased! Thank you so much!

2026年7月24日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. Providing helpful, friendly service is always our goal, and it is wonderful to know we could help make your customer happy as well. We truly appreciate you taking the time to share your feedback and look forward to assisting you again whenever you need us.

5つ星のうち5の評価

Cancelation of standing order

Called and spoke to Heather regarding frig filter. Canceling the order as I no longer have refrigerator. Friendly and helpful, also addressed a couple questions. Thank you Heather!!!

2026年7月24日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for taking the time to share your experience. We are so glad to hear Heather was friendly, helpful, and able to answer your questions while assisting with your standing order cancellation. We truly appreciate your kind words and will be sure to share your feedback with her. Thank you for choosing us, and we wish you all the best!

5つ星のうち5の評価

First time user of using Fix.com

First time user of using Fix.com. I was extremely pleased. Everything went without any hitch, from research and ordering the part to receiving it on schedule. I saved quite a bit of money by doing my own repair.

2026年7月14日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for sharing your experience! We are so glad your first order with Fix.com was a success. It is great to hear that everything, from finding the right part to receiving it on time, went smoothly. Even better, we love knowing your repair saved you money and helped you get the job done yourself. Thank you for choosing Fix.com, and we look forward to helping with any future repairs!

5つ星のうち5の評価

Fast delivery

Fast delivery. Easy to order.

2026年7月20日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for your great feedback. We are glad to hear you found our site easy to use and that your order arrived quickly. We appreciate your support and look forward to serving you again soon.

5つ星のうち4の評価

GREAT SITE - HORRIBLE SHIPPER

EASY TO FIND THE PART I NEEDED AT A REASONABLE PRICE.
THE ONLY PROBLEM IS FIX.COM USES THE WORST DELIVERY SERVICE ON THE FACE OF THE EARTH ===FEDEX====
USPS IS BETTER, UPS IS BEST !!!!
I WILL NOT ORDER ANYTHING ELSE FROM FIX.COM IF FEDEX IS THE SHIPPER !!!!

2026年7月13日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for your feedback. We are glad to hear you found the part you needed easily and at a reasonable price.

We are sorry to hear you were disappointed with the shipping carrier. We understand that delivery experiences can have a big impact on your overall satisfaction.

For future orders, if you choose our Economy Shipping option, your package will be shipped through USPS rather than FedEx. We appreciate you sharing your preference and hope this shipping option will provide a better experience for you.

Thank you again for taking the time to share your thoughts. We truly value your feedback and hope we have the opportunity to serve you again.

5つ星のうち5の評価

Outstanding Customer Support

Two very positive points: (1) PartsSelect on-point video helped me to uninstall, specifically identify, and reinstall a refrigerator icemaker. The total package PartsSelect provided made all the difference. (2) Upon shortly later determining another part was needed, courteous and responsive customer support facilitated my adding the second item to the order process. Parts Select exemplified full customer support.

2026年7月20日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for your thoughtful review! We are thrilled to hear that our installation video made replacing your refrigerator icemaker easier and that our customer support team was able to quickly help you add the additional part to your order. Providing helpful resources along with responsive, friendly service is exactly what we strive for, so it means a great deal to know your experience reflected that. We truly appreciate you taking the time to share your feedback, and thank you for choosing PartsSelect!

5つ星のうち5の評価

I had an issue with an order

I had an issue with an order - and while not resolved yet - Heather was great at assisting and working toward resolution, Thank you to Heather!

2026年7月20日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for taking the time to share your feedback. We are so glad to hear that Heather has been great to work with and is providing the support you deserve. We will be sure to recognize her for your kind words. We also appreciate your patience while we work toward resolving your order issue, and we are committed to getting it resolved as quickly as possible.

5つ星のうち5の評価

There was no parts diagram anywhere

There was no parts diagram anywhere. I did a terrible job of explaining what I needed. Beth was able to determine what I needed. Unfortunately, there was not picture of the part. Fantastic service from Beth. I love my Greenworks mower. However, they need a parts diagram or at least photos of the parts

2026年7月18日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for taking the time to share your feedback. We are so glad to hear that Beth was able to help identify the part you needed and that you had a great experience with her service.

We also appreciate your suggestion about adding parts diagrams and photos. We understand how helpful visual references can be when identifying replacement parts, and we will be sure to share your feedback with our team as we continue working to improve the experience on our website.

Thank you again for your kind words about Beth and for choosing Greenworks. We truly appreciate your support and hope to serve you again in the future.

5つ星のうち5の評価

Gordon was very helpful and patient…

Gordon was very helpful and patient placing an order for me on the phone. He confirmed the parts I need, answered questions, pointed me to installation resources, and placed my order.

2026年7月18日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for taking the time to share your experience. We are so glad to hear that Gordon provided the helpful and patient service you deserved. Making sure you have the correct parts, answering your questions, and connecting you with installation resources are all part of the support we strive to provide. We truly appreciate your feedback and thank you for choosing us. We hope your repair goes smoothly, and we look forward to helping you again whenever you need us.

5つ星のうち3の評価

I ordered a 4qt ceramic replacement for…

I ordered a 4qt ceramic replacement for my crock pot. It sort of fits but the top won’t sit flush on it or latch. It was supposed to fit the same. I haven’t used it so I don’t know if it will affect the heat when cooking. I debated on just buying a new crock pot but tried this first.
Disappointed it didn’t fit correctly.

2026年7月17日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,Thank you for taking the time to share your feedback. We are sorry to hear that the replacement ceramic insert did not fit as expected. We understand how disappointing that can be, especially when you were hoping to avoid replacing the entire slow cooker.

For the best fit, we always recommend searching for replacement parts using your appliance's full model number. This helps ensure you receive the correct part designed specifically for your unit.

If you would like, please send us your crock pot's model number, and we would be happy to verify whether you received the correct replacement or help you find the part that is guaranteed to fit.

5つ星のうち5の評価

Can't believe you had it!

Had a replacement part for a part I busted on a discontinued tool fast enough I didn't have to come up with some other way to complete my project.

2026年7月3日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for sharing your experience! We are thrilled we had the replacement part you needed, especially for a discontinued tool. It is great to hear you were able to get back to your project without having to find another solution. We truly appreciate your feedback and look forward to helping you with any parts you need in the future!

5つ星のうち5の評価

Quality Staff, Parts, and After the Sale Service

There are a number of appliance parts stores on the web, but I haven’t been this pleased as I am with working with Fix.com! From their customer support in dealing with ordering parts, installation expertise, and most important, they stand behind everything if a part doesn’t work. Fix.com is my go-to parts dealer without a doubt!

2026年7月9日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience with our team, from ordering the right part to installation support and after sale service. Standing behind what we sell and making sure our customers are successful with their repairs is what we strive for every day.

It means a lot to know that Fix.com has become your go to parts dealer. We truly appreciate your trust and support, and we look forward to helping you with any future repair projects. Thanks again for choosing Fix.com!

5つ星のうち5の評価

Very professional

Very professional. With excellent knowledge of my problem
Gave the information I needed in five minutes

2026年7月15日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you for your wonderful feedback! We are so glad to hear that you found our team professional and knowledgeable, and that we were able to provide the information you needed so quickly. Delivering fast, accurate support is always our goal, and it is great to know we met your expectations. We truly appreciate you taking the time to share your experience and look forward to helping you again whenever you need us.

5つ星のうち5の評価

She was extremely pleasant and…

She was extremely pleasant and informative.it was APL easier speaking with her and whenever I need any parts I will definitely call her

2026年7月15日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience. Providing friendly, knowledgeable service is always our goal, and it means a lot to know we made finding your parts easier. We truly appreciate your support and look forward to helping you again whenever you need us!

5つ星のうち5の評価

Pam M was very helpful

Pam M was very helpful. As I didn't have the first digit of the model number, and the store where I bought the gas range had closed, I thought it might be a problem; however, Pam was able to quickly figure out the full model number and put in the order. She also explained the return policy. She did a great job!

2026年7月15日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for taking the time to share your experience! We are thrilled to hear that Pam was able to quickly identify your full model number and make the ordering process easy, even with limited information. It is also great to know that she clearly explained our return policy so you felt confident with your purchase. We truly appreciate your kind words and will be sure to share your feedback with Pam. Thank you for choosing us, and we look forward to helping you again whenever you need us!

5つ星のうち5の評価

Very helpful

Very helpful! Heather was great. She answered my questions and ordered the part that I needed! She was friendly and polite.

2026年7月15日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for your wonderful feedback! We are delighted to hear that Heather was able to answer your questions, help you find the right part, and provide such friendly and polite service. We will be sure to share your kind words with her. Thank you for choosing us, and we look forward to helping you again whenever you need us!

5つ星のうち5の評価

Heather Townshed was EXTREMELY…

Heather Townshed was EXTREMELY knowledgeable and friendly. She took the time to listen to my issues and explained what I needed. A very nice experience

2026年7月15日
自発的なレビュー
Fix.com ロゴ

Fix.com からの回答

Hello,
Thank you so much for your kind words! We are thrilled to hear that Heather provided such a positive experience. Taking the time to listen, understand our customers' needs, and provide knowledgeable guidance is exactly the level of service we strive for. We will be sure to share your wonderful feedback with Heather. Thank you for choosing us, and we look forward to helping you again in the future!

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