Excellent communication from start to finish with regular text updates regarding status of repairs. Staff were customer centred, friendly and courteous during all contacts. The repair was carried out... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent communication from start to finish with regular text updates regarding status of repairs. Staff were customer centred, friendly and courteous during all contacts. The repair was carried out... もっと見る
企業が回答しました
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... もっと見る
企業が回答しました
Fix Auto Ayr is an effective and friendly car repairer. I have had the same good experience twice in the last couple of months. Although I hope to avoid seeing them again in the near future. 1 star... もっと見る
企業が回答しました
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updat... もっと見る
企業が回答しました
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
当該企業による記述

Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First class repair comunication was first class
Then a high quality valet

Fix Auto UK - Fix Auto Ayr からの回答
terrible service - timeframe too long, bad communication
In response to their reply - they were chosen by our insurance and didn't explain any delays - just laughed when asked if could be sooner than the 7 weeks it had taken to repair!

Fix Auto UK - Fix Auto Ayr からの回答
Great job plus good communication how repair was going

Fix Auto UK - Fix Auto Ayr からの回答
From the first time we contacted Fix Auto we knew we were is safe hands and the reception we received when we phoned was always courteous and professional even when we had to contact them when my husband had an accident in the courtesy car.
Our repaired vehicle was returned to us in showroom condition and I would recommend this repairer to anyone as we have been driving for over 50 years and never received this standard of customer service

Fix Auto UK - Fix Auto Ayr からの回答
Guys were friendly and easy to deal with,got car back fully fixed and washed and valeted...car looking great and very well presented.

Fix Auto UK - Fix Auto Ayr からの回答

Fix Auto UK - Fix Auto Ayr からの回答
The company was recommended via my insurance company. From the outset, everything was handled efficiently. I was given a courtesy car and I received regular updates so I never had to chase for information. When my car was returned, it looked immaculate, inside and out, and the repair work was completed to a high standard. On top of that, every staff member I dealt with, was courteous and helpful. Would highly recommend the company for any car repairs going forward.

Fix Auto UK - Fix Auto Ayr からの回答
Fix auto kept me updated during the time my vehicle was in getting repaired after getting crashed into,was a pleasant experience and definitely would choose them in the future for any bodywork repairs,would recommend highly!

Fix Auto UK - Fix Auto Ayr からの回答
Staff were very respectful, courteous and knowledgeable. The repair was carried out in good time with updates on the progress of the repair.

Fix Auto UK - Fix Auto Ayr からの回答
I was very happy with the experience I had using Fix Auto. They picked my car up and dropped it off and they were very professional. They kept me up to date with my cars progress and went above and beyond with their help and the customer service I received was outstanding. The work that they did to the car was fantastic! I have never used this company before but would highly recommend!

Fix Auto UK - Fix Auto Ayr からの回答
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updated on progress of repair, really pleased with finish on my car. It had also been given a mini valet and smelt lovely inside. Can't fault the company, would use again and would definitely recommended.

Fix Auto UK - Fix Auto Ayr からの回答
Really quick turnaround, I really liked the text notifications as the car moves through the different stages of repair.

Fix Auto UK - Fix Auto Ayr からの回答
Having before experienced car repairs through companies recommended by our insurance, I was a bit concerned about how things would go. I needn’t have been because they did everything , and more, that they said they would; a lovely courtesy car that suited my needs, informative texts keeping me up to date with the stages of the repair and a wonderful job completed to an excellent standard. My car looked new when I got it back,
inside and out.
I’m also delighted with the quality of the service from the staff with whom i dealt.
A wonderful company all round.

Fix Auto UK - Fix Auto Ayr からの回答
The company came to my place of work gave me courtesy car and took mine away to be fixed. Same at other end.

Fix Auto UK - Fix Auto Ayr からの回答
After being involved in a hit and run just before Christmas my insurance recommended that I use Fix Auto Ayr to repair my car. With this being the first accident I was involved in, I was naturally very stressed, especially with still having to work over the festive period and its limited transport. Fix Auto Ayr didn't waste any time and collected my car and dropped off a courtosey car on the next working day, so this alleviated so much stress. Throughout the whole process I was kept well informed and any questions I had were answered. The whole process was seamless and when my car was dropped off it looked brand new. My whole experience with Fix Auto Ayr has been great and I will definitely use their services again (hopfully not any time soon though)😅. Thank you!

Fix Auto UK - Fix Auto Ayr からの回答
Recently had my car repaired by Fix Auto in Ayr and they were great, had excellent customer service and kept me updated regarding the work being carried out on my car. Couldn’t fault them, did an immaculate job and their guarantee is excellent for peace of mind

Fix Auto UK - Fix Auto Ayr からの回答
Fast efficient quality repair and excellent customer service.

Fix Auto UK - Fix Auto Ayr からの回答
Thank you for the car repairs. My car looks like new! It was polished and washed for the pick up as well. Great service, friendly and helpful. Thanks!

Fix Auto UK - Fix Auto Ayr からの回答
Great customer service from Nick all the way through the process, was informed of updates on repairs every step of the way and standard of work was first class, like a new car when finished. Nick was very knowledgeable and communicated this well to put your mind at ease with how everything would work.

Fix Auto UK - Fix Auto Ayr からの回答
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