Good-Quick to contact and arrange uplift etc Poor communication No idea re return of car even once they had seen it and ordered
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What a magnificent job was done on my car, total expert advice from the office girls especially Aria, to manager Paul. I would like to thank you all for your hard work in putting my car back together... もっと見る
企業が回答しました
From Louise on the phone, Nick who came out to initially look at the car to the gentleman who helped me empty my hire car into my own car all professional, the workman ship so far looks great however... もっと見る
企業が回答しました
My car was repaired by Fix Auto via my insurance following it being hit by another vehicle. From initial contact until pick up found staff to be friendly and efficient. Decent courtesy car. Kept updat... もっと見る
企業が回答しました
企業情報
Fix Auto UK - Fix Auto Ayr について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Unit 18/20, 16 York Street, KA8 8AN, Ayr, Ayrshire, 英国
- 01292 284095
4.6
優良
98件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My car was with them far too long
My car was with them far too long , and came back covered in bird droppings, but was told it was washed before o got it back .
Wouldn’t recommend!
2021年6月15日
Fix Auto UK - Fix Auto Ayr からの回答
Hi Bobbie,
I’m terribly sorry you have not had a enjoyable experience as your vehicle was with us for longer than initially expected due to Workshop staff having to isolate for track and track as per government mandates. We were also awaiting parts to arrive from the dealer which the dealer could not provide an ETA on. This is why your key to key time was 26 days and I apologise but these difficulties were out with our control I'm afraid.
In regards to the Bird droppings these must have happened when the driver was delivering your vehicle back as all vehicles are washed prior to leaving and photographed for Insurance.
We will take on board the feedback.
Happy Motoring from all at Fix Auto Ayr
Flawless Repairs...
From start to finish the staff were great. My car was collected from my home and returned when the repairs were completed. Door to Door service for me is a blessing as i am disabled. The paintwork and alloy repairs were flawless, now my Mini Cooper looks fab again. Thanks Guys. x x
2021年6月11日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Lorna,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all bodywork we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
The staff were extremely helpful and…
The staff were extremely helpful and kept me informed of the progress of the repairs throughout.The repairs were carried out to a high standard and I am completely satisfied. The car was ready ahead of schedule.
2021年5月22日
Fix Auto UK - Fix Auto Ayr からの回答
Hi Stewart,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle. Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee. If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Fix Auto UK - Fix Auto Ayr からの回答
Hi Euan,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Absolutely brilliant from start to…
Absolutely brilliant from start to finish
Communication excellent always updated where repair is at
5*****
2021年5月15日
Fix Auto UK - Fix Auto Ayr からの回答
Hi Alex,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Overall a very positive experience
Overall a very positive experience. The repair maybe took a little linger to complete than I would have expected, and It would have been nice to have received a couple more personal update calls along the way.
2021年5月3日
Fix Auto UK - Fix Auto Ayr からの回答
Hi John,
We are delighted you have had a Great experience whilst using us to repair your vehicle.
As standard we update all customers via SMS every 2 days but if you would like any further updates we will happily discuss your vehicle over the phone any time you would like to call us.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Fix Auto UK - Fix Auto Ayr からの回答
Hi Richard,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
The staff were very helpful and got the…
The staff were very helpful and got the job done I didn’t take a courtesy car as I was told it would be picked up and delivered back which never happened.
2021年4月22日
Fix Auto UK - Fix Auto Ayr からの回答
Hi Marion,
We are delighted you have had a Great experience whilst using us to repair your vehicle.
As standard we do offer collection and delivery back, If you were not offered delivery back at end of repairs I would be very disappointed and I will definitely take it up with my staff and I must apologise that it did not occur on this occasion.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Very helpful and efficient service
Very helpful and efficient service. They go the extra mile to please.
2021年4月20日
Fix Auto UK - Fix Auto Ayr からの回答
Hi Mark,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
This team is amazing
This team is amazing. They been so nice an polite with myself. They keep me up to date regarding the repair as well they give me a replacement car for the all period. The work immaculate couldn't find a single un conformity. In a single word to describe TRUST. Well done Auto Fix Ayr. Stefan
2021年4月16日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Stefan,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Top class...
Absolute top class work done by fix auto. Initially, I was annoyed they had my class for so long (it was over the easter holidays to be fair) however it was totally worth it to see how brand new my car looked. They also gave my car a cracking looking valet.
Also, the man at the customer service desk was lovely. We were waiting as he was dealing with another customer and my daughter whispered to me to ask for a drink which I never had. He stopped what he was doing and disappeared around the back for a second and came back with diluting juice for my daughter who was delighted.
As said, top class customer service both in mannerisms and performance.
2021年4月15日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Lucy,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
You can always swing past for a juice :)
Happy Motoring from all at Fix Auto Ayr.
Repair was done well and I was kept…
Repaired was done well and I was kept informed by text and email constantly very efficient.
2021年4月13日
Fix Auto UK - Fix Auto Ayr からの回答
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
First class repair
First class repair, service the whole package . The guys looked after me and has the job done ahead of time
2021年3月18日
Fix Auto UK - Fix Auto Ayr からの回答
Hi John,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Excellent service
Excellent service, professionally dealt with by Noel, thanks for all your help
2021年1月29日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Barry,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Alan and his Team
Alan and his team were a pleasure to deal with. They were friendly, professional and I felt like I was in goods hands. I was kept up to date with my car repairs, which was extremely fast. I would highly recommend this company.
2021年1月9日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Warner,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
This company went the extra mile with…
This company went the extra mile with my repair. Great communications and information on timescales and what was happening with my car.
2021年1月9日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Jim,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee.
If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
A great company to deal with
A great company to deal with. Very professional with good customer service. They just make things so easy at what could be a very difficult time they take all the stress out.
2021年1月9日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Hi Derek,
We are delighted you have had a wonderful experience whilst using us to repair your vehicle.
Thank you for taking the time to submit this review on Trustpilot and remember all work we have carried out has a Lifetime Guarantee. If you need any other repair work carried out in future we will be here to assist you as required.
Happy Motoring from all at Fix Auto Ayr.
Fantastic Company
My insurance company sent my car to Fix Auto Ayr to be sorted after I smashed it into the back of a van! I am really glad they did use this company though. I had never heard of them before but will 100% use them again in the future if I ever need to (hopefully not though!) Anyone I spoke to was very polite and helpful and couldn't do enough for me. They kept me updated throughout the repairs and were quick to answer any queries or concerns I had. The finished job was brilliant. Can't complain about a single thing. Would absolutely recommend.
2020年9月28日
自発的なレビュー
Fix Auto UK - Fix Auto Ayr からの回答
Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
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