From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional service
Shelly was amazing, and so helpful. This was the first time in my 20years of driving that I have had to get my car fixed due to a minor accident (not my fault) Shelly helped me through it. Communications, service and updates were excellent.
Fix auto did an exceptional job on the front bumper, can't even tell anything happened there, and a lovely surprise that my car had been cleaned inside and out what a bonus!
2025年8月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Kirsty
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Helpful & Professional
Helpful staff, professional job. Even cleaned the inside of the car.
2025年7月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Paul
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Paul at fix auto was very good in…
Paul at fix auto was very good in keeping me informed as my repair was not straight forward and took longer than expected . He was polite and assured me if I had any problems to refer them to him. The reception ladies were very polite so a big thank you to all involved in the repair of my car at fix auto. Many thanks viv
2025年7月25日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Vivienne,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great Experience
Able to get booked in swiftly. Communication was clear and the team where super helpful and friendly!
2025年7月2日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Zoe
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Pepina
Thank you for your kind words. We’re thrilled to hear that you were happy with the repairs. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
They picked my car up the day they said…
They picked my car up the day they said and kept me informed of all the repairs, and returned my car looking in good condition so all good for me
2025年6月18日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Tony
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Absolutely fantastic service
Absolutely fantastic service! They picked up my car promptly, examined it at the road side, took it away and delivered it back sparkling and gleaming with a fresh valet. I would 💯 recommend this company to anyone. They did a smashing job! Thank you
2025年7月10日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Tom,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Efficient and seamless services
Efficient and seamless services. The staff were very professional, and the updates during the repairs were a nice touch. Really happy with the repair work.
2025年7月2日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Martin,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Really impressed with the job done on…
Really impressed with the job done on my Audi Q3 – the car looks amazing again! They went above and beyond by sorting out the underside, which had been damaged by bad weather, even though they didn’t have to. Top service and attention to detail. Would definitely recommend them. Thanks again!
2025年6月27日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Matthew,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Reliable, professional and friendly!
Excellent service -- speedy and a very good job. Plus, they were in communication all the time with updates on progress. They are also very nice folks! I have no hesitation in recommending Fix Auto Buckingham!
2025年6月28日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Casp,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs.
Best Regards
Sharon, Fix Auto Buckingham
Prompt response, assessment and repair.
Prompt response and assessment by Josh. I was offered a slot Thursday the following week but due to miscommunication I was not able to secure a courtesy car, which is no biggie as I was on annual leave and can drive my husband’s truck if necessary. Shelley at
Reception was very helpful and gracious in asking the technicians to expedite the repair. Car was available today, 1 day ahead of projected finish. Much impressed and very much appreciated guys. More than 5 stars. Thank you.
2025年6月26日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and forwarded to the relevant staff members who will also appreciate your comments.
Best regards,
Sharon, Fix Auto Buckingham
Amazing service
Amazing service, very good customer service always giving updates about the whole process of repair. Very good quality of repair car came back looking new.
2025年6月25日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning Sir
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Excellent, quick service with good customer care
FA completed the repairs to a very high standard in less than a week. And they collected and dropped the car back, which was a big help with us both working. Highly recommended.
2025年6月12日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Matt
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Did a great job at fixing my car
Fix auto Brackley did a great job at fixing my car after someone crashed into it - they collected it and dropped it off for me as i also had an operation (unrelated to accident) during the time it was being fixed.
2025年5月13日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Hannah,
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto did an amazing job repairing…
Fix Auto did an amazing job repairing my car. Professional, timely, and great attention to detail. Excellent customer service and communication throughout. Highly recommended
2025年5月30日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Nilesh
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Excellent service
They came with a courtesy vehicle according to my specifications, took our vehile away, then a week later delivered our repaired vehicle in pristine condition. They even cleaned the vehicle inside and out!
2025年6月23日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Jon,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fantastic support and logistics
Fantastic support and logistics to support me getting my car repaired. The work completed was amazing and is above 5 star. The administrative support was awesome too, specifically Lauren who supported me through this terrible time.
Thank you FixAuto - I hope I don't but IF I ever do I will be coming straight to you!
2025年5月22日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Sue
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
The car was repaired promptly
The car was repaired promptly, I was kept informed of the progress and it was delivered back to me cleaned.
2025年6月6日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Steven
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Priscille,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
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