From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
企業が回答しました
所在地
所在地を変更Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... もっと見る
企業が回答しました
Very friendly and helpful team. Had a slight issue but this was sorted out promptly. Great customer service and so happy with the work they have done. Will use again if needed in the future.
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, 英国
- 01280 822671
4.8
優良
757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Excellent service. Good clear comms, vehicle collection and delivery very easy, great courtesy car and really pleased with the work done. Highly recommend.
2025年4月22日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear AB,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great communication and work…
Great communication and work throughout. Speedy turnaround and all with the support of a loan vehicle.
2025年5月6日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Mr Noble,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fantastic communication and repair
Fantastic communication and repair. Kind staff, always polite and helpful
2025年6月18日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Rebecca,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority.
Best regards,
Sharon, Fix Auto Buckingham
Professional and friendly
I was so pleased with every stage of the work. The car was collected from my house completely at my convenience. I was updated at every stage by personal phone call. The car was delivered in a lovely valeted condition and the repair done efficiently. All interactions were pleasant and friendly and the staff were very well dressed.
2025年6月14日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Christine
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Fix Auto did an excellent job
Fix auto were friendly and kept me informed about how the repairs were going. The repairs were finished on the day they had predicted and ithe car was ready for me when I went to collect it.
The repairs were done to a VERY high standard.
2025年6月17日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Robin
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Excellent service from start to finish
Excellent service from start to finish, kept me informed. Staff on phone helpful and driver who collected and dropped off my vehicle polite and friendly. All repairs complete within 5 days. Very happy
2025年6月13日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Annette,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto in Brackley were wonderful
Fix Auto in Brackley were wonderful. After many phone calls from Justin trying to sort out 3rd party paperwork, we had constant updates from him and Shelly informing us of each step. The car was not only fixed beautifully but sparkling inside and out. A great team that went above and beyond.
2025年6月13日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Emma
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Van was repaired well and valeting was…
Van was repaired well and valeting was an excellent extra.
2025年6月5日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Helen,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great work, great service
Repaired a scuff on my bumper. Work was done to a god standard and they kept me informed throughout.
2025年5月29日
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Md
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Excellent experience with Fix Auto
We had an excellent experience with Fix Auto in Brackley. They kept us fully informed of the progress, thanks Shelley. They completed the work very quickly. We had a tiny issue with the courtesy vehicle, but they were able to resolve this very quickly. Fantastic repair, all as new. Van was left clean and tidy. Thanks for a very positive experience 😊
2025年6月5日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Corma,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Beetle repairs
Sent my Beetle here for repairs after a minor accident. Staff were super helpful and friendly with great communication throughout the whole process.
2025年6月4日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Ally
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Ford c max repair
The car was repaired perfectly and there communication and timing was exceptional.
2025年4月17日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Mr Gibbs
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Brilliant service
Big shout out to Lauren for going above and beyond! She stayed late so I could collect my car after work, which made a huge difference. Great service, friendly team, and the repair was done perfectly. Highly recommend this place—thanks again, Lauren!
2025年6月3日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Laur,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your comments have been forwarded to Lauren.
Best regards,
Sharon, Fix Auto Buckingham
Work done really quickly
Work done really quickly, and very pleased with the result. Thanks
2025年5月28日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Rhianydd,
Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Given my vehicle via insurance claim…
Given my vehicle via insurance claim for repair and they did fantastic job
2025年5月6日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Murali,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
I highly recommend Fix Auto for your…
I highly recommend Fix Auto for your car repairs. They were very professional let you informed via email and sms the timeline or your vehicle repairs.
2025年5月29日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Sumesh,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
“5 Star Shelly” !!!
Really faultless service. Shelly was amazing on the front desk keeping my updated all the way through the process. Which unfortunately was lengthy and very draining but I felt very looked after by her. She managed to source a hire car for myself very last minute which I’m very grateful for :)
2025年5月29日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Hi Owen
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your comments have been forwarded to Shelly.
Best Regards
Sharon, Fix Auto Buckingham
Impeccable service from the first phone…
Impeccable service from the first phone call. The work has been done to a high standard. The communication and regular text messages kept me informed of the cars progress throughout. I couldn't recommend them enough. When I picked the car up it was beautifully cleaned. Thank you for all your work with the repair.
2025年5月20日
自発的なレビュー
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Andrew
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto UK - Fix Auto Buckingham からの回答
Good Morning
Thank you for your kind words, your feedback is very much appreciated.
Kind Regards
Sharon, Fix Auto Buckingham
Positive experience
Shelly on reception was really friendly and on it with communication. The people fixing my car were good at explaining things to me and did a great job on the car, as well as going the extra mile to help me with a warning that popped up on my car when I’d left. Overall everyone at Fix Auto was just really helpful.
2025年5月8日
Fix Auto UK - Fix Auto Buckingham からの回答
Dear Han
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
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