I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... もっと見る
企業が回答しました
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Great communication. Excellent customer service. Collected and returned my car and gave me use of a lovely courtesy car in the meantime. Repairs completed quicker that anticipated, my car looks... もっと見る
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Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... もっと見る
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My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... もっと見る
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企業情報
Fix Auto UK - Fix Auto Chessington について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, 英国
- 0208 3918700
4.7
優良
318件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great job
Excellent service! I was initially a bit concerned about whether the bodywork quality would meet my expectations, but they truly exceeded them. The car now looks absolutely brand new.
A big thank you to the lovely reception team and their manager for the great customer service.
I would definitely recommend Fix Auto to anyone looking for high-quality bodywork repairs using genuine Toyota parts. 👍
2025年11月17日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your great review Mr. Milev we are extremely happy we exceeded your expectations!
Fix Auto Chessington
Fantastic service!
2025年12月2日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your review Mr. Pesic we are glad you are happy with the service and hopefully enjoying driving your BMW again!
Fix Auto Chessington
The staff were very friendly and…
The staff were very friendly and helpful and the atmosphere was friendly and it was clean. They kept in touch about the repairs to the car.
A very good service
2025年12月1日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Mrs. Fawcett for your lovely review. We are very happy that you found he environment clean and the staff friendly
Fix Auto Chessington
They did a great job on my car so happy.
2025年11月24日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your 5 star review Mr. Horwood.
We are very pleased we met your expectations.
Fix Auto Chessington
Fantastic costumer experience
Fantastic costumer experience. They did everything possible to work around my schedule, Constant updates and all round pleasant people
2025年11月14日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your great review Tom. We are grateful for your kind words and glad the team were amendable to your needs
FIx Auto Chessington
Professional repair work, but poor communication with Insurance Company.
The repairs were done in a timely manner and well executed. I was well informed through the whole process , and reception was always helpful.
Communication with my insurance company should have been better, on a number of occasions I was told I would have to pay an excess, when this was not correct.
I was given a quote for some additional work , which was completely unnecessary. Luckily I did not take up this quote.
2025年11月20日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your review Mr. Ponton.
I can see from the notes that you requested a quote for additional work so I am little confused as to why you felt is was unnecessary as we only responded to your request. I am glad you are happy with the rest of the process and the reception staff.
Fix Auto Chessington
You kept us informed of progress
You kept us informed of progress. You collected and delivered my car
2025年11月7日
Fix Auto UK - Fix Auto Chessington からの回答
We're happy to hear that we kept you informed and delivered your car successfully. Thank you for your positive feedback; we appreciate it.
Fix Auto Chessington
Fantastic experience - thank-you
Brilliant communication throughout. Excellent reception staff! The work was done superbly and to top it all - my car came back all clean.
Would highly recommend and will definitely use again if needed.
2025年11月12日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for taking the time to leave a review Mr. Leak, it is fantastic to receive such amazing feedback and we highly value your recommendation.
Arnie and the team at Fix Auto Chessington
Great company
Great company, great job, my car looks better than new. I highly recommend it
2025年11月12日
自発的なレビュー
Fix Auto UK - Fix Auto Chessington からの回答
Thank you George
We're so happy to hear that you are pleased with our work! Thank you for recommending our company; we appreciate your feedback.
Fix Auto Chessington
Great communication throughout the…
Great communication throughout the process. Would recommend.
2025年11月7日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Diana
We're happy to hear that our communication met your expectations, and we appreciate your recommendation very much!
Fix Auto Chessington
Very highly recommended
My car was repaired to a very high standard (looks brand new). I’m very pleased with it. And communications from Fix Auto as to the progress was good. Also, my car was cleaned thoroughly inside and out. I highly recommend Fix Auto for ur repairs, they are excellent…
2025年11月4日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your lovely review Mr. Banks
We're happy to hear that your car's repairs met your expectations and that you were pleased with our communication and cleaning services. We appreciate your recommendation and thank you for your positive feedback!
Fix Auto Chessington
Efficiency and friendly service
2025年10月28日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Mrs, Hawkes,
We appreciate you taking the time to leave us feedback and are so glad you were satisfied with our service.
Fix Auto Chessington
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for taking the time to leave us a review Mr. Tims. We really appreciate your kind words
Fix Auto Chessington
Excellent and friendly communication
Excellent and friendly communication is what sets this garage apart. It's easy to get through to them on the phone and you then get helpful information. Whilst the car was with them, they sent text updates. The car was ready a couple of days earlier than they estimated. The repair looks great and the car was returned clean.
2025年10月24日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Mr. Mundy - what a wonderful review. We are very pleased you found it easy to get through to the team and got the right information. It seems all went well and we are delighted you were happy.
Regards Fix Auto Chessington
Did a beautiful job on my car also the…
Did a beautiful job on my car also the loan car service and updates on work progress very efficient
2025年10月17日
Fix Auto UK - Fix Auto Chessington からの回答
Mrs. Viner,
We appreciate your kind words and 5-star rating! We are delighted you were pleased with the efficient service
Fix Auto Chessington
Fix Auto UK - Fix Auto Chessington からの回答
Thank you for your review !
We are happy to hear that you received good customer service throughout the process. Thank you for your positive feedback!
Fix Auto Chessington
Excellent ServiceEveryone I spoke to was very helpful
Everyone I spoke to was very helpful, polite and friendly. I was informed how the car was progressing and when it would be ready. again when I rang regarding delivery they were very helpful and my car was returned to me in time and looking lovely. Thankyou
2025年10月14日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Mrs. Ricks for your glowing review. It is great to hear all of our colleagues were helpful and friendly. We will pass your kind words on.
regards Rachel at Fix Auto Chessington
Good company
Frequent updates. Repair completed within time frame given.Friendly staff. Excellent repair job. Car came back spotless! Delivery & collection service available.
2025年9月24日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Jill, Such a lovely review, we are happy you found everything satisfactory !
regards Fix Auto Chessington
Very efficient service and I was kept…
Very efficient service and I was kept fully informed and up to date with progress of repair.
Molly was an absolute credit to the company.
2025年9月17日
自発的なレビュー
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Mr. Barker
We appreciate you taking the time to leave us a review. It's great to know that you were impressed! Molly is doing fantastically well and i will be sure she sees your review
Rachel, Fix Auto Chessington
Great Service & Work
Great, seamless service and repairs have come out amazing. There was weekly text message updates which were very helpful and they arranged collection and delivery of our vehicle which helped us a lot given the nature of our business. Would highly recommend.
2025年9月9日
Fix Auto UK - Fix Auto Chessington からの回答
Thank you Davina,
We appreciate your positive feedback and 5-star rating! We're so glad to hear that you were pleased with our service and the quality of the repairs. It's great to know the updates and vehicle arrangements were helpful.
Fix Auto Chessington
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