Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect. The whole set up is really professional and the staff are all friendly and helpful. H... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Great repair & service team Agreed collection from home and return drop off after repair all went smoothly and no hassle with great communication throughout. The only slightest negative but do... もっと見る
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Excellent service from Fix Auto Leicester! The repair work was flawless—my car looks as good as new, and it was returned thoroughly cleaned. Professional, reliable, and great communication throughout.... もっと見る
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I've had the misfortune to have my car damaged a few times and Fix Auto have always been there to help. Can't fault them at all, from the first call to reception , claim handlers, technicians and the... もっと見る
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企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Lutterworth Road, Beeches Farm, LE8 6NA, Leicester, 英国
- 01162862212
4.7
優良
878件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent service from Fix Auto…
Excellent service from Fix Auto Leicester! The repair work was flawless—my car looks as good as new, and it was returned thoroughly cleaned. Professional, reliable, and great communication throughout. Highly recommend
2026年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Really pleased we could help, thank you for the review.
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review David!
Great communication and professionally…
Great communication and professionally repaired 👍👍
2026年5月22日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Matthew, we appreciate it.
They did a great repair on my car as…
They did a great repair on my car as you would expect and were easy to contact, friendly and helpful keeping me informed about how it was progressing and when to pick up.
2026年5月20日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Ashley, that's great to hear.
Really helpful Customer Service
Really helpful Customer Service, both in person and on the phone. Was able to source a courtesy car also, they really put me first.
2026年5月16日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Andy, that's great to hear.
Worse experience I have had with a body shop
Had my vehicle taken in for repair. Damage on the vehicle wasn’t repaired and still gave me my car back and had looked worse coming back ….. they say they are Audi verified…. But left my Audi looking outrageous!!!! Will never be using them again as in the past my uncles motor was coming back and forth and they couldn’t even get the paint work back to normal… they end up giving compensation because job was so bad
2026年5月5日
Fix Auto UK - Fix Auto Leicester からの回答
Hi Mr Singh,
Just to explain our take on the situation according to our records – when you came to collect your vehicle on 12/05 you noted that a dent at the top of the tailgate had not been repaired. We advised him that there was no mention of this on the repair notification, and that we only repair what we have been authorized to repair .
Your insurance advised you that images would be sent across to the engineer to be assessed, but in the meantime, you would need to take the vehicle back, as they couldn't justify keeping the hire car while it was being looked at.
You weren't very happy with this decision, and then started to complain about issues around the wheel arch, believing them to be paint runs. Our bodyshop manager advised you that we had worked on the bumper and the wing had only been put down for a blend. What you were looking at was stone chips and that in doing a blend we would not rectify the stone chips.
We understand that you were taking the vehicle back to your father and not even sure if the marks were there previously, as it's not your vehicle. We've not heard from you since, but stand by our decisions and the process followed here which is standard for all insurance repairs. Please liaise with your insurers if you have any further complaint.
Naomi gave exceptional service
Naomi gave exceptional service; she was kind, considerate, understanding and very,very helpful; brilliant service and thank you Naomi
2026年5月15日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Will, we appreciate your review.
Repair took too long…
Unfortunately it took some time to get mry car fixed. Four return dates were given and all were missed. I had to chase against every date. I asked for call backs/confirmation when the car would be ready and they didnt happen. The car was returned recently and it looks good but just took too long..
2026年5月12日
Fix Auto UK - Fix Auto Leicester からの回答
Hi Craig, we can only apologise for the delay in repairing your car. It ended up being a longer repair than we initially thought, and our workshop has also been extremely busy recently. That said, our communication should have been better, and we're sorry we fell short here. We're glad you're pleased with the repair work.
Fix Auto did an excellent job on my car…
Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect.
The whole set up is really professional and the staff are all friendly and helpful.
Highly recommended, would definitely use again.
2026年4月13日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thank you Phil, that's great to hear.
Fix auto did a great job after someone…
Fix auto did a great job after someone hit my car on the way to work. Both driver side doors needed changing and spraying.
Did a great, clean and professional job. Even cleaned my car after the repair, great service.
2026年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Glad we were able to help with your repair!
Repair to the car was very good
Repair to the car was very good, metallic paint matched perfectly.
Whenever I rang I was given an update and the staff answering were really helpful.
2026年5月8日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review, it's much appreciated!
Fix Auto UK - Fix Auto Leicester からの回答
Hi Helen, we apologise for the lengthy delay in getting your car back to you. Some factors like parts arriving are out of our control, as it's dependent on the supply chain. Our front office always aim to keep customers updated so that we're fully transparent about timelines. We're glad that you now have your car back.
The respray of my motorhome was great…
The respray of my motorhome was great and i am very pleased with it .However the c ommunication with people on the phone was poor i was not told about an accident on the vehicle until i collected it but it had been fixed
2026年4月28日
Fix Auto UK - Fix Auto Leicester からの回答
Hi Mr Fursdon, please accept our apologies for the lack of communication at our end. We're glad you're happy with the respray.
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review!
Excellent service
Excellent service. Collected and dropped off my van which was so convenient. Excellent repair work also. Highly recommend
2026年4月8日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Tom, that's great to hear.
Everyone really helpful and got the car…
Everyone really helpful and got the car fixed in record time excellent job. Judith wilson
2026年5月1日
Fix Auto UK - Fix Auto Leicester からの回答
Thank you Judith, glad we could help with your repair.
Fix Auto UK - Fix Auto Leicester からの回答
Hi Mansukh, we always aim to keep customers fully updated and transparent with timelines. We apologise if we missed something, or if our service fell short this time.
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Norman, we're glad we could help.
Excellent level of communication and a…
Excellent level of communication and a repair job well done
2026年4月23日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review, that's great to hear!
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