Courtesy car was great and appreciated having it. Was asked to top up the fuel so of course did but received my car back with my fuel light on when I had left it with 150 miles so bit disappointed t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Collected my car from my workplace which was very helpful, had it ready exactly when said they would. Kept me informed throughout. Very pleased
企業が回答しました
Following a crash a few weeks earlier, I had a really tight deadline for my vehicle repair as I needed my vehicle back in time for a road trip I'd booked in France. Luckily, the team at Fix Auto pulle... もっと見る
企業が回答しました
Following a no fault RTC the insurance company delegated this company to repair the vehicle. Dents and crumples restored to a new condition making the car look brilliant and clean. Though it took 8 we... もっと見る
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企業情報
Fix Auto UK - Fix Auto Leicester について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Lutterworth Road, Beeches Farm, LE8 6NA, Leicester, 英国
- 01162862212
4.6
優良
898件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from Fix Auto…
Excellent service from Fix Auto Leicester! The repair work was flawless—my car looks as good as new, and it was returned thoroughly cleaned. Professional, reliable, and great communication throughout. Highly recommend
2026年3月4日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Really pleased we could help, thank you for the review.
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review David!
Great communication and professionally…
Great communication and professionally repaired 👍👍
2026年5月22日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Matthew, we appreciate it.
They did a great repair on my car as…
They did a great repair on my car as you would expect and were easy to contact, friendly and helpful keeping me informed about how it was progressing and when to pick up.
2026年5月20日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Ashley, that's great to hear.
Really helpful Customer Service
Really helpful Customer Service, both in person and on the phone. Was able to source a courtesy car also, they really put me first.
2026年5月16日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Andy, that's great to hear.
Worse experience I have had with a body shop
Had my vehicle taken in for repair. Damage on the vehicle wasn’t repaired and still gave me my car back and had looked worse coming back ….. they say they are Audi verified…. But left my Audi looking outrageous!!!! Will never be using them again as in the past my uncles motor was coming back and forth and they couldn’t even get the paint work back to normal… they end up giving compensation because job was so bad
2026年5月5日
Fix Auto UK - Fix Auto Leicester からの回答
Hi Mr Singh,
Just to explain our take on the situation according to our records – when you came to collect your vehicle on 12/05 you noted that a dent at the top of the tailgate had not been repaired. We advised him that there was no mention of this on the repair notification, and that we only repair what we have been authorized to repair .
Your insurance advised you that images would be sent across to the engineer to be assessed, but in the meantime, you would need to take the vehicle back, as they couldn't justify keeping the hire car while it was being looked at.
You weren't very happy with this decision, and then started to complain about issues around the wheel arch, believing them to be paint runs. Our bodyshop manager advised you that we had worked on the bumper and the wing had only been put down for a blend. What you were looking at was stone chips and that in doing a blend we would not rectify the stone chips.
We understand that you were taking the vehicle back to your father and not even sure if the marks were there previously, as it's not your vehicle. We've not heard from you since, but stand by our decisions and the process followed here which is standard for all insurance repairs. Please liaise with your insurers if you have any further complaint.
Naomi gave exceptional service
Naomi gave exceptional service; she was kind, considerate, understanding and very,very helpful; brilliant service and thank you Naomi
2026年5月15日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Will, we appreciate your review.
Repair took too long…
Unfortunately it took some time to get mry car fixed. Four return dates were given and all were missed. I had to chase against every date. I asked for call backs/confirmation when the car would be ready and they didnt happen. The car was returned recently and it looks good but just took too long..
2026年5月12日
Fix Auto UK - Fix Auto Leicester からの回答
Hi Craig, we can only apologise for the delay in repairing your car. It ended up being a longer repair than we initially thought, and our workshop has also been extremely busy recently. That said, our communication should have been better, and we're sorry we fell short here. We're glad you're pleased with the repair work.
Fix Auto did an excellent job on my car…
Fix Auto did an excellent job on my car - I was worried about matching the colour (flat red) but it was perfect.
The whole set up is really professional and the staff are all friendly and helpful.
Highly recommended, would definitely use again.
2026年4月13日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thank you Phil, that's great to hear.
Fix auto did a great job after someone…
Fix auto did a great job after someone hit my car on the way to work. Both driver side doors needed changing and spraying.
Did a great, clean and professional job. Even cleaned my car after the repair, great service.
2026年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Glad we were able to help with your repair!
Repair to the car was very good
Repair to the car was very good, metallic paint matched perfectly.
Whenever I rang I was given an update and the staff answering were really helpful.
2026年5月8日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review, it's much appreciated!
Fix Auto UK - Fix Auto Leicester からの回答
Hi Helen, we apologise for the lengthy delay in getting your car back to you. Some factors like parts arriving are out of our control, as it's dependent on the supply chain. Our front office always aim to keep customers updated so that we're fully transparent about timelines. We're glad that you now have your car back.
The respray of my motorhome was great…
The respray of my motorhome was great and i am very pleased with it .However the c ommunication with people on the phone was poor i was not told about an accident on the vehicle until i collected it but it had been fixed
2026年4月28日
Fix Auto UK - Fix Auto Leicester からの回答
Hi Mr Fursdon, please accept our apologies for the lack of communication at our end. We're glad you're happy with the respray.
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review!
Excellent service
Excellent service. Collected and dropped off my van which was so convenient. Excellent repair work also. Highly recommend
2026年4月8日
自発的なレビュー
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Tom, that's great to hear.
Everyone really helpful and got the car…
Everyone really helpful and got the car fixed in record time excellent job. Judith wilson
2026年5月1日
Fix Auto UK - Fix Auto Leicester からの回答
Thank you Judith, glad we could help with your repair.
Fix Auto UK - Fix Auto Leicester からの回答
Hi Mansukh, we always aim to keep customers fully updated and transparent with timelines. We apologise if we missed something, or if our service fell short this time.
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Norman, we're glad we could help.
Excellent level of communication and a…
Excellent level of communication and a repair job well done
2026年4月23日
Fix Auto UK - Fix Auto Leicester からの回答
Thanks for your review, that's great to hear!
Fix Auto UK - Fix Auto Leicester からの回答
Thanks Mrs Harris, we appreciate your review.
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