Excellent customer service. Very polite and professional team. Kept well informed of progress on my repair. My car was collected from the hire company and dropped off at my home after repair completed... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Excellent service, on time, my car looked like new again, they made sure I was constantly updated. Dropping my car off and picking up the hire car that they organised was smooth and similar on taking... もっと見る
企業が回答しました
After a no fault accident, my car was repaired by Fix Auto Liverpool South. Everyone was polite and helpful. The job was completed on time and I was kept informed throughout. Unfortunately there was a... もっと見る
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Staff arranged pickup of vehicle, arrived on time, kept in contact with me well throughout the repair and dropped it off to my house posting keys through door as I was on holiday. Repaired to a s... もっと見る
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企業情報
Fix Auto UK - Fix Auto Liverpool South について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Woodend Avenue, Hunt Cross, LS24 9LS, Liverpool, 英国
- 0151 459 6616
4.9
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service and regular…
Excellent customer service and regular updates.
2025年2月19日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We're so glad to hear you had a positive experience with our customer service and updates. We strive to provide the best possible service to our customers. Thanks again. Fix Auto Liverpool South
I would definitely recommendd Fix Auto
I would definitely recommend Fix Auto. Our car went in to have a repair after a bump. They made everything so easy. The staff were lovely and so helpful. We had a courtesy car while ours was getting fixed which was handy. Altogether a 5*
2025年2月27日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you for your kind words and 5-star review. We are thrilled you had a positive experience with us and appreciate you taking the time to let us know. Thanks again Fix Auto Liverpool South
M235i
Overall I had fantastic service through my repairs, especially from paul who kept me updated throughout my repairs, Made up with how clean the car was when I picked it up. Standard if repairs are excellent, couldn’t be happier.
2025年2月26日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We're delighted to hear you were happy with the service you received and the quality of the repairs. We appreciate your feedback and will share it with our team. Thanks again Fix Auto Liverpool South
2nd time getting my car fixed thanks to…
2nd time getting my car fixed thanks to taxi drivers!! But all went smoothly thanks to fix auto
2025年2月19日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We're so glad to hear that your experience was smooth despite the unfortunate circumstances. We appreciate your kind words and are committed to providing excellent service. Thanks again for some wonderful feedback. Fix Auto Liverpool South
The whole process of getting my car…
The whole process of getting my car fixed was seamless, once the insurers had nominated them. All info was clear, I knew exactly what was happening and when. Car was taken away for me and brought back. Can't fault it. And if course repairs were great, car even valeted!
2025年2月3日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you for your kind words. We're thrilled to hear that you had a positive experience and appreciate you taking the time to share your feedback. Thanks again. Fix Auto Liverpool South
Excellent friendly very helpfull kept…
Excellent friendly very helpfull kept me updated 👍 pick up and dropped off for me . Would highly recommend 👌
2025年1月31日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We appreciate and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad you found our team helpful and friendly. Thanks again, Fix Auto Liverpool South
Excellent service
Excellent service, car collected and courtesy car provided. Problem fixed and we were kept up to date at all times. Car returned, fixed and clean.
2025年1月21日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you Julie for your lovely comments and 5-star rating! We're delighted to hear you were happy with our service. If you do require our services in the future please do not hesitate to contact us. Fix Auto Liverpool South
Very good quality work
2025年1月30日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We appreciate your kind words and are glad to hear you were satisfied with the quality of our work. If you require any of our services in the future please do not hesitate to reach out. Thanks again from all at Fix Auto Liverpool South
Fix Auto UK - Fix Auto Liverpool South からの回答
We appreciate your kind words about our customer service. We strive to provide excellent service to all our customers and we are grateful for you taking the time to post a review. Thanks again. Fix Auto Liverpool South
Very good service fixed the damage to…
Very good service fixed the damage to my car with a full valet aswell
2025年1月22日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Hi Paul, we are thrilled to hear you were happy with our service and the valet. We strive to ensure our customers are satisfied with the quality of our work and also have a smooth and stress free journey. Thank you for taking the time to leave this review. It really is appreciated. Fix Auto Liverpool South
Excellent service
I had a minor accident recently & my insurance company arrange for Fix Auto UK to repair my car l could not have asked for better service it was excellent. They picked my car up from the car hire company & delivered it back when it was repaired l was kept informed by Auto fix of when it was ready thank you very much for your excellent service 😀
2024年12月26日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We're thrilled you had such a positive experience with our repair service! We appreciate you taking the time to share your feedback. It sounds like everything went smoothly from pickup to delivery, and we're especially pleased to hear that our communication kept you informed throughout the process. We strive to make the repair process as convenient and stress-free as possible. Thank you again for your kind words. All at Fix Auto Liverpool South
Had my Kia Sportage in last week due to…
Had my Kia Sportage in last week due to someone bumping into the back of my car. Fantastic service from start to finish, collecting my car from Enterprise car rental, keeping me informed of progress with the repairs and returning it back to Enterprise so no messing around returning hire car then having to collect mine. Great repair work and my car came back gleaming inside and out. Thanks to everyone for your service
2024年12月2日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you Alan for your great review. We are so pleased to hear that you were happy with our service from start to finish. We strive to make the repair process as smooth and hassle-free as possible, so we are delighted that you found our collection and delivery service to be helpful. We're also thrilled that you were happy with the quality of the repair work. We appreciate your feedback and look forward to helping you again in the future. Fix Auto Liverpool South
Sensitive friendly and helpful staff…
Sensitive friendly and helpful staff kept me updated and clear about insurance requirements, progress, parts on order, delivery etc. Sorted out re-positioning drivers seat for delivery as I am electric wheelchair bound driving from wheelchair in a WAV. Could not fault level of service fixing and care which is important if you depend on motability vehicles. Brilliant
2024年12月3日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you for your kind words Mr Dalziel. We are delighted to hear you were happy with the service and care provided. We strive to provide the best possible experience for our customers, and we are pleased that you found our communication to be excellent. If you do require any assistance in the future please do call us.
Another satisfied customer
I've just got to say I'm glad I chose fix auto to carry out the repair works on my vehicle the communications were always there with updates on the process throughout to collecting the vehicle from the courtesy car hire company to the door replacement and paint job which being two tone in colour was spot on in match to returning the vehicle back to the courtesy car firm.
overall I am more than pleased with their service and would recommend them to anyone...
2024年11月4日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Hi Jake, Your kind words and 5-star review are really appreciated. We're delighted to hear that you were happy with the communication and updates throughout the repair process. We strive to keep our customers informed every step of the way.
We're also pleased that you were satisfied with the quality of the door replacement and paint job, especially with the two-tone color match. We appreciate your recommendation and hope to see you again in the future.
Thanks again, Fix Auto Liverpool South
Fast repair car came back looking brand…
Fast repair, Car came back looking brand new and sparkling clean
2024年11月14日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you John for taking the time to leave a great review. If you do require our services in the future please do not hesitate to contact us. Fix Auto Liverpool South
Fix Auto repaired bodywork on my new…
Fix Auto repaired bodywork on my new car, through my insurance company after I was hit in a car park. From start to finish, the service was excellent. I received regular updates on progress and the work was completed quicker than I expected. The quality of the repair was very high, you would never know anything had happened. They also cleaned the car inside and out. The vehicle was returned to my home as part of the service, which was very nice! Following on from this, Fix Auto and Anthony Corrigan went above and beyond when I spotted something not quite correct with the alignment of a small section of body panel. This was not (as it turned out) anything to do with the original damage, or the repair that was carried out by the team. However, Anthony was extremely kind and helpful in being happy to take the vehicle back in and make the necessary adjustments to the affected area. This was done out of good will and I am really thankful for this, as Fix Auto were under no obligation to help me. Fantastic service from them during the whole process - definately recommend!
2024年9月26日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you were impressed with the quality of our work, the communication throughout the process, and the extra effort we made to ensure your complete satisfaction. It's our goal to provide exceptional service and we're delighted that we were able to exceed your expectations. If you do require our services in the future please do not hesitate to contact us. Thanks again. Fix Auto Liverpool South
Good customer service
Good customer service. They kept me updated with the progress on my car even though there was a few delays with them getting the parts. I would recommend this repair service.
2024年10月11日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you for your kind words. We appreciate your understanding regarding the parts delays and are glad you found our customer service helpful. Thanks, Fix Auto Liverpool South
Absolute excellent experience highly…
Absolute excellent experience highly recommend
2024年10月25日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you Rachael for taking the time to leave a fantastic review. Please do call us if you need our services in the future. Fix Auto Liverpool South
Wow! 5 star service!
Fix Auto repaired the damage to my VW Polo. They kept me updated throughout and when on the phone, they were lovely and accommodating for when I could not get the car to them due to work demands. They were happy for me to drop it off at my local enterprise and they collected and brought it back which was a huge help for me.
When I got my VW Polo back I couldn’t believe how well they had repaired the paintwork. My car looked new! Can’t fault their service one bit!
Thank you!
2024年10月15日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
We appreciate your kind words and are thrilled to hear that you were happy with the repairs to your VW Polo. We are glad that we were able to accommodate your work demands and make the process as convenient as possible for you. We strive to provide excellent customer service and are delighted that you were impressed with the quality of our work. Please do call us if you need our services in the future. Fix Auto Liverpool South
5* from start to finish.
Collected car on low loader from my home address, kept me fully informed throughout the duration of the repairs and then returned the vehicle, spotless and as good as new. There was a lengthy wait for the parts required but that was nothing to do with Fix Auto and I was kept informed of the delays throughout. Would not hesitate to recommend them to anybody.
2024年10月21日
自発的なレビュー
Fix Auto UK - Fix Auto Liverpool South からの回答
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you were happy with our service and that we kept you informed throughout the repair process. We appreciate your understanding regarding the parts delay and are glad you found the final result satisfactory. If you do require any further services please do not hesitate to contact us at Fix Auto Liverpool South
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