My car were repaired through my insurance company and Fix Auto contacted me to arrange collection after my holiday, they came on Monday fetched me a hire a car that were automatic, the only issue i f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... もっと見る
企業が回答しました
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... もっと見る
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We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, 英国
- 01629 582980
4.8
優良
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Collected and returned my car to home…
Collected and returned my car to home pleasant and polite
2025年3月31日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning,
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our service pleasant and polite.
Many thanks from all the team @ Fix Auto Matlock
Brilliant service
Brilliant service! I took my damaged motorhome for repairs. From the initial visit to the day of collection I have been extremely satisfied with the service provided. All people at Fix Auto are helpful, courteous and caring. The repair work was carried out promptly and the finished product was extremely impressive. I fully recommend this place and would have no hesitation in using it again.
2025年4月15日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good morning,
Thank you for your kind words and 5-star rating! We are delighted to hear that you were so satisfied with our service. We strive to provide the best possible experience for our customers, and it's wonderful to know that we met your expectations.
Many thanks from all the team @ Fix Auto Matlock
Fast, easy, simple !
Very easy and stressless experience, even when no courtesy car was available they made it happen with another company! Very professional very reassuring. Keep you in the loop with everything going on!
2025年4月3日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning,
Thank you for this lovely review. We strive to make the experience as easy and stress-free as possible for our customers. So happy to hear you were happy with the repairs and our updates.
Many thanks,
From all the team @ Fix Auto Matlock
Excellent paint match on BMW individual…
Excellent paint match on BMW individual colour and kept me informed at all times , thanks Becky
2025年3月24日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning,
We're so glad to hear you were happy with the paint match on your BMW and our communication. We appreciate your kind words.
Many thanks,
From all the team @ Fix Auto Matlock
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you for taking the time to leave us a review.
So happy to hear you were happy with the repairs and they were completed quickly, and the Office kept you up to date.
Kind Regards
All at Fix Auto Matlock
Fantastic service
I had the pleasure of having Fix auto fixing my car. There let me know what was happening all the way along the process and went above and beyond and brought my car back first thing in the morning despite me being a far distance from Matlock
2025年3月17日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
We are so glad to hear that you had a positive experience with our team. We strive to provide exceptional service to all of our customers, and we are thrilled to hear that we exceeded your expectations. We appreciate your kind words and will share your feedback with our team.
Kind Regards
From All at Fix Auto Matlock
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you for taking the time to leave us a 5Star Review.
We are so glad to hear we did a great job.
Kind Regards
From all at Fix Auto Matlock
Great service…
Used Fixed Auro Matlock on several occasions. Always a good repair and great colour match never had a complaint
2025年3月21日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you so much for taking the time to leave a positive review.
We appreciate your business and are happy to hear we always give a good repair.
Kind Regards
From All at Fix Auto Matlock
Straight forward and hassle free
Straight forward and hassle free . The team from reception to the garage were excellent.
2025年3月20日
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you so much for taking the time to leave us a 5Star review.
We are delighted to hear the repairs were hassle free and all of our team were excellent.
Kind Regards
From all at Fix Auto Matlock
Friendly and knowledgeable staff
Friendly and knowledgeable staff - good repair and kept informed with progress. Thanks.
2025年2月25日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for your kind words. We're delighted to hear you found our staff friendly and knowledgeable and you were happy with the repairs to your vehicle.
Kind Regards
From all at Fix Auto Matlock
Good communication
The staff are good communicators and pleasant in their attitude.
I was kept in the loop as work progressed.
2025年3月5日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for your kind words and taking the time to leave a 5-star review. We are delighted to hear you had a positive experience and appreciate your feedback.
We are delighted too hear our staff were pleasant and kept you in the loop.
Kind Regards
From all at Fix Auto Matlock
Our experience
Customer service was really pleasant and kept us up to speed with what was happening with the car. And the car was fixed in the time they said it would be. The work done on the car is excellent.
2025年2月12日
Fix Auto UK - Fix Auto Matlock からの回答
Good afternoon,
Thank you for your kind words and 5-star review. We're glad to hear you were happy with our service and the quality of the repairs.
Many thanks from all the team @ Fix Auto Matlock
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon,
Thank you for your 5 star review. We are glad you were happy with the updates you recieved whilst your vehicle was wth being repaired.
Many thanks, from all the team @ Fix Auto Matlock
Great experience
The constant communication along the process was great to have and any responses to questions I had were very speedy. The girls on reception were excellent to deal with
2025年1月29日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning,
We appreciate your kind words. We strive to provide excellent customer service and are glad you found our communication and customer service team helpful.
Many thanks, frrom all the team @ Fix Auto Matlock
Great Service and Excellent Repair
The communication from start to finish was great. They arranged for my car to be picked up at the same time as dropping off the courtesy car and the repair was spot on and what you would expect from a quality repair.
2025年1月29日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning,
Thank you for taking the time to leeave this lovely review.
We appreciate you taking the time to share your positive experience. We strive to provide excellent communication and high-quality repairs, and we are delighted that we met your expectations.
Many thanks, From all the team @ Fix Auto Matlock
Excellent service from start to finish
Excellent service from start to finish, brilliant communication and very easy to deal with. All service industries could take a lesson from these guys (and girls - Kelli!)
2025年2月6日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning Tim,
We're so happy to hear you had a positive experience! We strive to provide excellent service and appreciate your kind words about our team.
Many thanks from all the team @ Fix Auto Matlock
Great service
They took the stress out of sorting out the repairs to my car after someone hit the car and didn't leave any details.
Took my car away and left me a curtesy car kept me informed about how the repairs were going, brought my car back looking like new and took away the curtesy car.
I found them very professional and helpful and did a great job on my car and would highly recommend them.
2025年1月13日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning
Thank you for taking the time to leave us a lovely review.
We appreciate your kind words and are glad to hear that you had a positive experience with our services. We strive to make the repair process as smooth and stress-free as possible for our customers, and we're happy to hear that we were able to achieve that for you.
Thank you from All at Fix Auto Matlock
Really good service from start to…
Really good service from start to finish and happy with the work done.
2025年1月24日
自発的なレビュー
Fix Auto UK - Fix Auto Matlock からの回答
Good morning
Thank you for your kind words! We're delighted to hear you were pleased with the service you received and the work completed. We appreciate you taking the time to share your positive feedback.
Kind Regards
All at Fix Auto Matlock
Fantastic service from start to finish
Fantastic service from start to finish. Arranged a time to collect my vehicle, kept me up to date all the time and delivered it spotless. Great people
2025年1月13日
Fix Auto UK - Fix Auto Matlock からの回答
Good Morning,
Thank you so much for taking the time to leave us this wonderful review. We are glad you were happy with the service we provided. We have passed your comments to all the team.
Many thanks from all the team @ Fix Auto Matlock
Excellent communication
Excellent communication. Staff were friendly and kept me informed.
Repairs were done quickly.
2025年1月14日
Fix Auto UK - Fix Auto Matlock からの回答
Good Afternoon
Thank you so much for leaving us a 5star Review.
We are happy to hear our Staff were friendly and kept you up to date.
Kind Regards
All at Fix Auto Matlock
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