Excellent service. Could not have been more helpful. Wendy went the extra distance when I had problems with the insurance company's delay in forwarding the vehicle. The assessment was completed in... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Staff very good at keeping the customer informed about progress of the work & doing so in a friendly and effective way. They sounded happy in their jobs. The finished job was OK, as well
Fix Auto took over my worries about the repair process of my car, by giving me a Courtesy Car for 2 weeks. Very professionally I was advised by text at all stages on a regular basis as to how the rep... もっと見る
企業が回答しました
We have today received our Infiniti Q50 car back from Fix Auto. They repaired a four panel nearside collision caused by an altercation with a Bus. A metallic grey paint finish done to perfection with... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
Marsh Road, Lords Meadow Industial Estate, EX17 1EU, Crediton, Devon, 英国
- 01363 772066
4.8
優良
427件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're happy to hear that you had a very good experience! We appreciate you taking the time to complete a review.
Best Wishes Fix Auto Mid Devon
First Class
Fix Auto mid Devon gave an efficient, friendly service from the first contact. I was kept informed of progress and after just over a week my car was returned in an immaculate condition. I could not be more impressed.
2025年12月5日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We appreciate you sharing your experience. It's great to hear that you received efficient and friendly service and were well-informed. We're delighted your car was returned in excellent condition!
Best Wishes Fix Auto Mid Devon
Excellent communication
From handover of my vehicle through to receiving it back, the process was excellent. I was kept informed of the progress and the quality of work is outstanding.
2025年12月3日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We appreciate your fantastic review and 5-star rating! We're happy to hear that you found the service excellent and were informed of the progress. The quality of work is important to us. Thank you.
Best Wishes Fix Auto Mid Devon
Professional and kind from start to…
Professional and kind from start to finish.
Amazing customer service
2025年12月2日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Afternoon
We appreciate you taking the time to share your wonderful experience. We are so glad our customer service met your expectations.
Kind Regards Fix Auto Mid Devon
The work was carried out very…
The work was carried out very satisfactorily. The staff were pleasant and helpful and changed the courtesy car whether was a problem with the first one.
It would have been useful to have had a handbook for the courtesy car, which was a strange model to me.
2025年11月24日
Fix Auto UK - Fix Auto Mid Devon からの回答
We're glad the work met your expectations and our staff were helpful. We appreciate your suggestion regarding the courtesy car handbook however if we leave them in they get misplaced . Thank you for your feedback.
Best Wishes Fix Auto Mid Devon
I have already sent in my favourable …
I have already sent in my favourable review days ago
John Tester
2025年11月24日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
Thank you for letting us know
best regards Fix Auto Mid Devon
Very professional and if you email or…
Very professional and if you email or ring they get back to you in no time and fixed my car to very high standard
2025年12月1日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our service professional and efficient, and that your car was fixed to a high standard.
Best Wishes Fix Auto Mid Devon
An excellent job.
An excellent job.
Service with regard to collecting and returning our car better than I expected.
2025年11月14日
Fix Auto UK - Fix Auto Mid Devon からの回答
We're happy to hear that you were pleased with the service! It is great to know that the car collection and return exceeded your expectations.
Erika Woolacott, Fix Auto Mid Devon
Superb service from first phone call to…
Superb service from first phone call to make arrangements to collect the vehicle, carry out the repairs and return the vehicle again at a time when it was convenient for me.
2025年11月25日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're happy to hear that you were pleased with the service we provided, from the initial call to the vehicle's return. Thank you for your positive feedback and for taking the time to share your experience.
Kind Regards Fix Auto Mid Devon
Receiption very helpful
Receiption very helpful. Body repair first class work. Kept up to date from fix auto by sms.
2025年11月21日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're happy to hear that our reception was helpful and the repair work was first class. We appreciate your positive feedback and are glad you were kept updated.
Best Wishes Fix Auto Mid Devon
Always very helpful and cheerful
Always very helpful and cheerful. Did a brilliant job on my car.
Sorry. Haven’t done a review as I am not sure how to do it
2025年11月20日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're happy to hear that our team was helpful and cheerful! We appreciate you letting us know we did a brilliant job on your car, and we value your feedback.
Best Wishes Fix Auto Mid Devon
Exceptional Customer Care and First Class Repair aircare and…
Exceptional Customer care and communications from Fix Auto. I was updated at every stage of the repair by text and phone. My vehicle was collected quickly and replaced by a spotlessly clean courtesy car. The repair was excellent and my car was returned to me expertly valeted. The whole team at Fix Auto have been friendly, polite and professional from the initial contact to the final hand over of the repaired vehicle. I would definitely recommend recommend Fix Auto
2025年11月3日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We appreciate you sharing your positive experience. It's wonderful to hear that you were pleased with our customer care, communication, and the quality of the repair. We're glad the courtesy car and valet service met your expectations and that our team was friendly and professional.
Best Wishes Fix Auto Mid Devon
Superb service
Superb service. My car was collected from home, repaired within 4 working days, and returned in pristine condition. I was kept informed at every stage of the process. The courtesy car was spotless. Well done fix auto, GREAT JOB!!!
2025年11月19日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with the collection, repair, and return of your car. We are also glad you found the courtesy car satisfactory.
Best Wishes Fix Auto Mid Devon
Above and Beyond
Great customer service, frequent communication to organise repair of our car. A great job replacing our bumper and matching paint colour. Our car was even valeted whilst being fixed. Definitely above and beyond what was expected. Would recommend to anyone needing a repair for body damage.
2025年11月6日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're delighted to hear about your positive experience! It's great knowing we provided excellent service, kept you informed, and delivered a high-quality repair. We appreciate your recommendation!
Best Wishes Fix Auto Mid Devon
Excellent communication
Insurance repairs organised by other party's insurance. Fix Auto contacted me quickly, arranged collection and couertesy car within a few days. Regular texts and calls as it moved through the repair process. I'm not qualified to judge the quality of the repairs but it looks great to me. And the car was washed and interior vacuumed. No idea how much it cost! Thumbs up to Ageas insurance too.
2025年11月7日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're happy to hear that the repair process, including collection and courtesy car arrangements, went smoothly for you. It's great to know you were kept informed and are pleased with the repair work and additional services. Thank you for your positive feedback!
Best Wishes Fix Auto Mid Devon
Proper Job
The communication was excellent, the collection and delivery of the courtesy car was good and on time (If I am picky, the car was a little awkward for me as it was quite a small car and I am 6 ft tall).
The repair work appears, to my untrained eye, to be excellent, and it comes with a car lifetime guarantee.
All in all an excellent job.
2025年11月7日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good morning
We appreciate your positive feedback! We're happy to hear that you were pleased with our communication and the courtesy car service. We're also glad the repair work met your expectations and came with a lifetime guarantee. Thank you!
Best Wishes Fix Auto Mid Devon
informative updates on progress of…
informative updates on progress of work.
Happy with job done. thank you.
2025年11月5日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Morning
We're happy to hear that you were satisfied with our informative updates and the completed work. Thank you for your positive feedback!
Best Wishes Fix Auto Mid Devon
Very Professional
Took my car for repair leaving me with a courtesy vehicle which was brand new. They kept me updated as to progress of the repair. My vehicle was returned to me but with a slight problem. They took the vehicle back in order to resolve the issue and next day emailed photos of the car. The vehicle was returned promptly the next day with the issue fixed. Overall I was very satisfied with the service.
2025年10月27日
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Afternoon Mr Schofield,
We're happy to hear you were satisfied with our service and the courtesy vehicle. We appreciate your patience while we resolved the slight problem with your car and are glad it was fixed promptly. Thank you for your feedback.
Best Wishes Fix Auto Mid Devon
Car cleaning
The collection and drop of of my vehicle was done by friendly efficient staff. I feel the repairs took very long and my car was returned with marks on the paintwork. It looked as though a cat had walked over the bonnet windshield and roof.
2025年11月3日
Fix Auto UK - Fix Auto Mid Devon からの回答
** Edit **
As per the conversation you had with my colleague the repair was larger than initially thought the panels were replaced instead of repaired which caused a delay in the repair time, the marks we discovered were from leaves which you appreciated happens this time of year because you were away & we could not deliver the vehicle to you until you were back. I am glad we managed to have this conversation & you are now happy with the outcome.
Good Afternoon Mr Lee
We appreciate your feedback. We're glad our staff was friendly and efficient during vehicle collection and drop-off. We're sorry the repairs took longer than expected and for the marks on your car's paintwork. We'll review this & contact you asap to discuss
Best Wishes Fix Auto Mid Devon
lovely experience
I can't speak highly enough for the lovely friendly, professional way i was treated by everyone I came into contact with at your company. I had been feeling very 'down' after my car had been damaged, and you restored my faith in people - and I cannot thank you enough for your help. Dot x
2025年10月23日
自発的なレビュー
Fix Auto UK - Fix Auto Mid Devon からの回答
Good Afternoon
We appreciate your kind words and are so glad to hear about your positive experience. It means a lot to us that we could restore your faith and help you during a difficult time. Thank you for your review!
Best Wishes Fix Auto Mid Devon
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