Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I cannot give a positive review as the only contact I had was an initial phone call from "Joe" for a few details, and a phone call to say my car was ready for pick up. I haven't received any report... もっと見る
企業が回答しました
fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... もっと見る
企業が回答しました
A superb job. No sign of any previous damage whatsoever. A really great company to work with. Would highly recommend
企業情報
Fix Auto UK - Fix Auto Yeovil について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
West Hendford 147, BA20 2AH, Yeovil, England, 英国
- 02392 662756
4.4
優良
106件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had an excellent experience with auto…
I had an excellent experience with auto fix. Their team was efficient, thoughtful, and incredibly supportive throughout the entire process. Everything was handled quickly and professionally, which made what could have been a stressful situation feel straightforward and manageable.
The staff were friendly, patient, and clearly committed to providing great customer service. They took the time to explain things clearly and made sure I felt supported at every step. It was genuinely a pleasure dealing with them.
I would highly recommend Auto fix to anyone looking for a reliable and customer-focused company.
2026年2月27日
Fix Auto UK - Fix Auto Yeovil からの回答
Zita,
We are so pleased to hear about your excellent experience with us. It's wonderful to know that our team's efficiency and support made a potentially stressful situation feel manageable. We appreciate you recognizing our commitment to great customer service. Thank you for your recommendation!
terry clemens, Fix Auto UK
Very quick and efficient
Very quick and efficient , polite and very willing to do the extra for us
2026年2月24日
Fix Auto UK - Fix Auto Yeovil からの回答
Chris Flounders,
We appreciate your 5-star review! We're glad we could assist you.
terry clemens, Fix Auto UK
Excellent repair service
From start to finish they were friendly and professional. The work is excellent you could never tell there was any damage.
Overall - excellent
2026年2月2日
Fix Auto UK - Fix Auto Yeovil からの回答
Robert,
We appreciate you sharing your experience! We are happy to hear that you found our team friendly and professional and that you are pleased with the quality of our work.
terry clemens, Fix Auto UK
Paint work with insurance
I am happy with the paint job that they did on my 2019 Black Mazda 6.The only issue I faced pickup of my car to the garage was very late, however they did an amazing job so I am ok with that.Thank you very much, Really appreciate it.
2026年2月5日
Fix Auto UK - Fix Auto Yeovil からの回答
Joyal Jose,
We're happy to hear you are pleased with the paint job on your Mazda 6! We appreciate your patience regarding the delay in picking up your car. Thank you for your positive feedback!
terry clemens, Fix Auto UK
Helpful staff with good communication
Helpful staff with good communication. Clear updates of when my car would be ready.
2026年1月26日
Fix Auto UK - Fix Auto Yeovil からの回答
Mary Parker,
We appreciate your positive feedback! We're so happy to hear that our staff was helpful and kept you updated on your car's repair.
terry clemens, Fix Auto UK
Fix Auto UK - Fix Auto Yeovil からの回答
Mark Hodder,
We appreciate you taking the time to share your feedback, and we're so glad to hear about your positive experience with us.
terry clemens, Fix Auto UK
Efficient friendly service keeping me…
Efficient friendly service keeping me informed about progress and delivering excellent repair before I expected return.
2025年12月24日
Fix Auto UK - Fix Auto Yeovil からの回答
Andy,
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear you were pleased with our service.
terry clemens, Fix Auto UK
Very good repairs carried out
Very good repairs carried out, good communication during repairs. Nice people to deal with
2025年12月17日
Fix Auto UK - Fix Auto Yeovil からの回答
Mark Harzzard,
We're happy to hear that you were satisfied with the repairs and our communication. We appreciate you taking the time to leave us feedback.
terry clemens, Fix Auto UK
Great work done to the car and took a…
Great work done to the car and took a week to do. very happy with the work thank you fix auto.
2025年12月15日
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that you are very pleased with the work completed on your car. Thank you for your positive feedback and for choosing us!
terry clemens, Fix Auto UK
Despite having agreed time of arrival…
Despite having agreed time of arrival and date for collection with Branch Manager, car was not ready and Branch Manager was not present being out on car deliveries. I was initially advised to "come back later", when I said no and that we'd agreed a time, someone had to be found as no-one knew where the paperwork to release my car was kept. Then some plastic caps for under the dash-board had not been put back and were left on the passenger seat. Repairs seem to have been made competently, but release processes for car pick-ups definitely needs to be improved.
2025年12月1日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to share your experience. We are sorry that the vehicle wasn't ready at the agreed time and that the release process was not as smooth as it should have been. We'll address the issues to improve our pick-up service.
terry clemens, Fix Auto UK
Great service was kept informed about…
Great service was kept informed about the progress of the repairs and the vehicle was ready as per the time scale agreed, The customer service provided by the garage staff was excellent
2025年12月1日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that you were pleased with our service and that you were kept informed of the repair progress.
terry clemens, Fix Auto UK
Kept me informed regularly on progress…
Kept me informed regularly on progress and made an excellent repair. Highly recommended.
2025年12月1日
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that you were regularly informed and that the repair met your expectations. Thank you for your recommendation and positive feedback!
terry clemens, Fix Auto UK
Whilst there is no fault with the work…
Whilst there is no fault with the work completed, the service received was appalling. It took 10 days for my car to be collected, no one kept me up-to-date about my vehicle repairs, car was not finished by completion date set and I was only informed of this when I phoned up and asked.
2025年11月24日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the collection and that it took 7 days to come on site, communication and completion date. We'll review these points to improve our service. Thank you.
terry clemens, Fix Auto UK
Flawless communication and service.
2025年11月18日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to share your wonderful experience with us. We are happy to hear that you were pleased with our service and communication.
terry clemens, Fix Auto UK
A very good service
A very good service, after a minor bump to the rear of my van i was contacted to arrange a suitable date. Vehicle was picked up from home. While the damage was being repaired i had phone calls to keep me informed of progress, and dropped of when completed. No fuss and the vehicle looks good as new. Thanks very much
2025年11月10日
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that the service was very good. It's great to know that we kept you informed and that you were pleased with the repair. Thanks very much for your positive feedback!
terry clemens, Fix Auto UK
Excellent Service
2025年11月14日
Fix Auto UK - Fix Auto Yeovil からの回答
thank you for your review, glad to help
Outstanding experience
Good, clear comnunications, clarity around approach, timely follow ups, polite, friendly and helpful. Honestly, some of the best customer service I've had in years. Sound like an old man...but...just like things used to be and should be. Text book really, thank you.
2025年11月7日
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that you had such a positive experience! It's wonderful to know our clear communication, helpfulness, and timely follow-ups were so appreciated. Thank you for your kind words; we value your feedback.
terry clemens, Fix Auto UK
Superb workmanship.
Superb workmanship.
Kept me regularly updated.
Can't recommend Fix Auto Yeovil highly enough.
2025年11月6日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to share your positive experience! We're happy to hear that you were pleased with our work and communication.
terry clemens, Fix Auto UK
Accident Repair
Excellent repair and great communication. Took longer than I anticipated but had a courtesy car so no big issue.
2025年10月20日
Fix Auto UK - Fix Auto Yeovil からの回答
Edward Thomas,
We appreciate your feedback and are glad the repair and communication were excellent. We're happy you found the courtesy car helpful, even with the longer repair time.
Fix Auto UK
Great service but very difficult to…
Great service but very difficult to contact as phone calls go through to call centre and nobody answers
2025年10月14日
Fix Auto UK - Fix Auto Yeovil からの回答
Lisa Thornicroft,
We appreciate your feedback and are happy you were pleased with our service. We regret that you had difficulty contacting us, and we're working to improve our call center responsiveness. we have made changed only this week to our call waiting system to try to prevent some of these issues.
Fix Auto UK
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