I have just found out that the tyre replaced by Fix Auto Yeovil was not the correct tyre for my vehicle and wasn’t even an EV rated tyre. However when I visited the workshop to query the tyre I was pu... もっと見る
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Excellent service all round. Fix Auto were polite and professional, providing a speedy repair and keeping me up to date via phone call. My car was scraped by a colleague in my work car park - who acce... もっと見る
fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... もっと見る
企業が回答しました
The service was fantastic from start to finish! In fact so good I drove it back 15mins later for another estimate when someone decided to hit the other side of my car while I was parked at a petrol pu... もっと見る
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
West Hendford 147, BA20 2AH, Yeovil, England, 英国
- 02392 662756
4.5
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding Service and Quality
⭐⭐⭐⭐⭐ Outstanding Service and Quality!
I can’t recommend Fix Auto highly enough! After a minor incident, my insurance company directed me here, and I’m so glad they did. From the moment Jo first got in touch the team were friendly, knowledgeable, and genuinely eager to help. They sourced and fitted the exact body part I needed quickly, and the quality was absolutely top-notch.
What really stood out was their attention to detail — not only was the part in perfect condition, but they also ensured everything was a perfect fit for my car, saving me time and hassle. Communication was excellent throughout, and they handled all the insurance side seamlessly, making the whole process completely stress-free.
It’s rare to find a garage that combines honest advice, expert knowledge, and such high-quality parts with this level of customer service. Great little courtesy car too.
A big thank you to the whole team — you’ve earned a loyal customer!
2025年8月14日
Fix Auto UK - Fix Auto Yeovil からの回答
Jan Bradley,
We appreciate your kind words! We're happy to hear that you had a positive experience with our team and that we could provide outstanding service and quality. It's great to know that our handling of the insurance process made everything stress-free for you. Thank you for your loyalty!
Fix Auto UK
Fix Auto in Yeovil are superb!
Fix Auto in Yeovil have fixed my car twice, after two accidents.
Superb communication, excellent workmanship and my car was collected from and returned to my driveway.
The courtesy car was very good also.
Highly recommended.
2025年8月13日
Fix Auto UK - Fix Auto Yeovil からの回答
Phil,
We appreciate you taking the time to share your positive experience with us. We are happy to hear that you were pleased with our communication, workmanship, and courtesy car service. Thank you for the recommendation!
Fix Auto UK
Really helpful prior to picking up the…
Really helpful prior to picking up the car , over the phone , on the day of car pick up very helpful and explained everything very clearly .
2025年8月11日
Fix Auto UK - Fix Auto Yeovil からの回答
Claire Barnett,
We're happy to hear that our assistance before and during your car pickup was so helpful! We appreciate you taking the time to share your positive experience.
Fix Auto UK
Just like new!
Thank you to Joe and the team in yeovil, super pleased with the repair work they did on my car.
It was like it never happened, the paintwork is flawless, they made everything stress free and kept me well informed along the way and even stuck to the suggested time frame of repairs.
2025年8月6日
Fix Auto UK - Fix Auto Yeovil からの回答
Laura,
We're happy to hear that you are super pleased with the repair work completed on your car. We appreciate you highlighting our team's communication and efficiency. Thank you for your review!
Fix Auto UK
Very poor paint job
The car arrived back and the paintwork was a completely different colour from the car ..and bumper actually looked pink. It was rectified but it should not have happened in the first place .
2025年7月28日
Fix Auto UK - Fix Auto Yeovil からの回答
Ms Mccoll,
We appreciate you bringing this to our attention. We're sorry the paintwork was not to to your liking upon the car's return and that the bumper's color was slightly off. plastic parts can be a problem sometimes but we do our best to colour match, this is evident by the fact the bumper colour was off a little prior to your car coming in to us. my understanding is that is was immediately and quickly rectified to your complete satisfaction and as with all of our repairs there is a lifetime warranty for our workmanship going forward.
Fix Auto UK
The guys who dealt with it were…
The guys who dealt with it were professional yet friendly. It was super organised from the picking up of the car to delivering back to my parents.
2025年7月23日
Fix Auto UK - Fix Auto Yeovil からの回答
Donna Oaten,
We appreciate you taking the time to leave us a review. We're happy to hear that you found our team professional and friendly and that the service was well-organized.
Fix Auto UK
Everything was done on time
Everything was done on time. The finished result was first class and the car was returned on both occasions fully cleaned and valeted.
2025年7月8日
Fix Auto UK - Fix Auto Yeovil からの回答
D Greetham,
We're happy to hear that everything was completed on schedule and to a high standard. We appreciate your positive feedback regarding the cleanliness of your car.
Fix Auto UK
Polite and friendly staff.
Polite and friendly staff. Excellent communication and delivery of car. Repair took longer than necessary. Paint finish was good but not perfect.
2025年7月17日
Fix Auto UK - Fix Auto Yeovil からの回答
AP,
We appreciate your feedback and are glad our staff was friendly and communicative. We're sorry you feel the repair took longer than expected, your repairs were done in 7 days which includes a weekend when we do not work, this is about normal for this type of repair but maybe we should have explained this to you before hand. you have mentioned the paint finish wasn't perfect, please do get in touch with us to look into this, we would certainly like to make sure it was perfect.
Fix Auto UK
Most of the repair was perfect but my…
Most of the repair was perfect but my front wheel was not torqued up and the nuts were all finger tight unforgivable offence person who forgot that is a moron
2025年6月18日
Fix Auto UK - Fix Auto Yeovil からの回答
Jack Williams,
We appreciate your feedback. We're sorry to hear about the front wheel issue, i understand this was the conclusion after you needed to remove the wheel for servicing needs, we use the appropriate torque trenches and have access to manufacturer settings, our concern is how this could have slipped past our rigorous quality control procedures. we can only say that the torqueing of the wheel was signed off as done. We'll investigate to ensure this doesn't happen again.
Fix Auto UK
Fix Auto UK - Fix Auto Yeovil からの回答
Bruce,
We are so glad you were satisfied with our comprehensive service! Thank you for letting us know about your experience.
Fix Auto UK
Excellent service in every department
Excellent service in every department. Having provided regular updates and detailed explanation for delay in completion due to no fault of theirs but supply of replacement parts from Peugeot my car was delivered back to me in perfect condition. The standard of workmanship was top rate. Hense, 5 star rating.
2025年5月29日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your fantastic review! We're happy to hear that you were pleased with our service and the updates provided, even with the delay due to part availability. It's great to know your car was returned in excellent condition and that you valued the work.
excellent quality workmanship and very…
excellent quality workmanship and very helpful dealing with queries.
2025年5月23日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our workmanship and assistance with your questions.
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that you were satisfied with our work quality and communication. Thank you for your positive feedback!
Good smooth stress free experience
2025年5月23日
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that your experience was stress-free. Thanks!
Awful communication and customer service
Took a week to give us a courtesy car and when we got one it was filthy and being held together by duct tape. Communication about the work being done and timelines was non existent. Had to physically call them every time for any scrap of information. The only reason I haven't given them 1 star is they eventually did finish the work needed and there was one person in their head office that actually made an effort. Would not recommend to anyone and good luck if your insurance company sends you there.
2025年4月11日
Fix Auto UK - Fix Auto Yeovil からの回答
We understand your frustration with the experience you had. It sounds like the process was far from smooth, i can see there were some unexpected delays and we sincerely apologize for the inconvenience caused by the lack of communication and the condition of the courtesy car. We appreciate you highlighting the positive interaction you had with one of our head office staff members. We will use your feedback to improve our communication and ensure that our courtesy vehicles are always clean and roadworthy.
Great service - friendly and reliable.
Very good service from the start. They kept me up to date with the status of my car, courtesy car was organised without a hitch.
2025年4月10日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with our service and that the courtesy car was arranged smoothly. We appreciate your feedback.
The actual repair work on my landrover…
The actual repair work on my landrover was spot on, however since having my car back a few things went awry, air intake pipe was never reconnected (not a big deal), one headlight was off and pointing way up to the sky. The outer door seal on the side of the repair was never put back on properly. Again all minor things and I would use them again it’s just niggly things that you wouldn’t expect. All in all, happy with the repair work just the odd things that you’d of thought would be checked before vehicle is handed back
2025年4月10日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to share your feedback. We're glad to hear that the repair work itself met your expectations. We understand your frustration with the overlooked details, such as the air intake pipe, headlight, and door seal. i will pass this on to our team to make sure everything is resolved, We strive for excellence in all aspects of our service and are committed to ensuring that our customers have a positive experience. We will use your feedback to review our procedures and ensure that such oversights don't happen in the future.
Collected our damaged vehicle and…
Collected our damaged vehicle and returned out repaired vehicle to our home. Kept us up to date of progress with the repair.
2025年3月31日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent customer service and are happy to hear that we met your expectations.
Great communication
Great communication, repair is faultless, looks like a new car again. Took just over a week to repair & return.
2025年3月28日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear you were happy with the communication and repair quality. We understand that waiting for a repair can be inconvenient, and we strive to complete repairs as quickly as possible.
Excellent work
The work completed was to a very high standard, there were a few issues with the suppliers but I was kept up to date throughout the whole process.
2025年3月18日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words about the quality of our work. We understand that supplier issues can be frustrating, and we're glad we were able to keep you informed throughout the process. We value your feedback and will continue to strive for excellence in all aspects of our service.
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