I have just found out that the tyre replaced by Fix Auto Yeovil was not the correct tyre for my vehicle and wasn’t even an EV rated tyre. However when I visited the workshop to query the tyre I was pu... もっと見る
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レビュアーのコメントを見てみましょう
Excellent service all round. Fix Auto were polite and professional, providing a speedy repair and keeping me up to date via phone call. My car was scraped by a colleague in my work car park - who acce... もっと見る
fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... もっと見る
企業が回答しました
The service was fantastic from start to finish! In fact so good I drove it back 15mins later for another estimate when someone decided to hit the other side of my car while I was parked at a petrol pu... もっと見る
企業情報
当該企業による記述
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
West Hendford 147, BA20 2AH, Yeovil, England, 英国
- 02392 662756
4.5
優良
95件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service, friendly, efficient & kept me up to date on how the repairs were progressing.
2025年3月17日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for taking the time to leave us such a positive review. We are delighted to hear that you were happy with the service you received. We will ensure your feedback is shared with our team.
Positive experience from start to finish
Kept informed throughout the process. The collection of my car, the work being done and the dropping my car back to me was all done smoothly. I cannot fault the work completed my car looks as good as new.
The courtesy car was not the best but gave me the freedom to continue my day to day business which I appreciated
I would highly recommend.
2025年3月5日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you were kept informed throughout the process and that you were happy with the work completed on your car. We strive to provide our customers with a smooth and positive experience, and it's great to hear that we achieved that for you.
We appreciate your feedback regarding the courtesy car. We understand that it's important to have a reliable vehicle while your car is being serviced, and we will take your comments into consideration as we continue to improve our offerings.
Great job of the door on my car looks…
Great job of the door on my car looks fantastic great service and the service car was also good
2025年3月10日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star rating! We are thrilled to hear that you were happy with the repair work on your car door and the service you received. We appreciate your feedback and are glad you had a positive experience.
Fix Auto UK - Fix Auto Yeovil からの回答
We're so glad to hear you had a positive experience. Thank you for your kind words!
Recommended by my insurance company
Recommended by my insurance company, and from the start Fix Auto staff were very attentive, helpful, kept in touch and did what they said they would do!
Very impressed with the standard of the repair, as it is impossible to see where it was required now. Over 50 years of driving and a few 'dings and dongs', Fix Auto have been one of best. Full marks!
2025年2月25日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star review. We are delighted to hear that you were happy with the communication, repair work, and overall experience. We strive to provide excellent customer service and are glad that you found our staff to be attentive and helpful. We are also pleased that you were impressed with the quality of the repair.
1st Class Service
Very helpful & friendly team, and did a fantastic job repairing my vehicle.
Would recommend these guys to anyone.
2025年2月14日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words! We're thrilled to hear that you were happy with the repair work and found our team helpful and friendly. We appreciate your recommendation and strive to provide excellent service to all our customers.
efficient and friendly
efficient and friendly - they did what they said they would do, when
2025年2月11日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear you found our service efficient and friendly. We strive to deliver on our promises and appreciate your positive feedback.
Fix Auto Yeovil have repaired both my…
Fix Auto Yeovil have repaired both my Discovery and Clubman impeccably
Brilliant communication, above and beyond service levels and as they say, you get the lasting impression from whoever collects and returns the car. Viktor knows our place well now due to taking and returning cars and he’s an absolute star for your company.
Easy updates via WhatsApp
⭐️⭐️⭐️⭐️⭐️
2025年2月10日
自発的なレビュー
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and for taking the time to leave a review. We are so happy to hear that you were impressed with the service you received, especially the communication and the care taken by our team member. We appreciate your feedback and will be sure to pass it along to the team.
I've had to fault find and re-wire the…
I've had to fault find and re-wire the headlight as it failed the day after getting the vehicle back. Earth leads had not been secured tightened...
A self tapping screw has been randomly inserted into the headlight surround to hold it flush. Replacing the cheap plastic indicator and sidelight screw retaining clips would have made this botch unnecessary...
2025年1月30日
Fix Auto UK - Fix Auto Yeovil からの回答
We understand your frustration with the issues you experienced with the headlight. We had no knowledge of any issues with your repair and would have gladly and swiftly dealt with it had you called us, after seeing this review our site manager has called you to offer to resolve any problems and you have and you said that its not worth worrying about, We strive to provide high-quality service and are disappointed to hear that your experience did not meet your expectations. We appreciate you bringing this to our attention via trustpilot and will use your feedback to improve our processes.
It was just okay
The repairs on my car look great and my car returned nice and clean, I wasn’t happy with the service I was given, times to have my car collected were not as promised, whilst trying to arrange the collection I was not spoken to very politely and my courtesy car was not particularly pleasant.
2025年1月28日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your feedback and are glad you're happy with the repairs. We understand your frustration with the service you received. We strive to provide excellent customer service and will use your feedback to improve our processes.
Good as new
Convenient. Was able to hand over the damaged car and receive loan car, and get to work on time. Excellent job done. Good as new.
2025年1月22日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent service and are happy to know we met your expectations.
awful service....didnt follow up with a…
awful service....didnt follow up with a courtesy car....took three weeks to arrive.
repairs half done.....car was filthy dirty when it was picked up.
when complained about certain things , a lady was very rude in the main office.
2024年12月13日
Fix Auto UK - Fix Auto Yeovil からの回答
We understand your frustration with the recent service. we have investigated your journey and found that we had a long delay progressing your repairs because your vehicle had not been taxed or mot'd for at least six months prior to the accident date and we needed your insurer to agree to ignore this. we also needed it to be a valid insurance claim before we could give you a courtesy car. your car also had 4 bald tyres which we had to ask you to replace before we could legally return it, you refused this and said you would collect it instead, but you called in to the office and asked that we pay for your tyres "because we hadn't given you a courtesy car" We value your feedback and will use it to improve our service but I think a little perspective is needed here.
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear that you were satisfied with our service.
Good service but bits missed
Good service but bits missed. There was a chip still in the bonnet when I got the car back and the passenger mirror was not fixed, (it did not retract when the car locked) like it is supposed to.
2025年1月14日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you bringing this to our attention as we were unaware you had a problem, according to our notes we have left a message for a call-back to discuss your issues but have had no reply. We strive for the highest quality service and are sorry to hear that some aspects of your service did not meet your expectations. We will take your feedback into consideration and approach your insurer to check they are happy that this is related to your claim, we work to improve our processes to ensure all services are completed to the highest standard.
Once booked in the repair was carried…
Once booked in the repair was carried out in good time and to my satisfaction.
2024年12月20日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your positive feedback and are glad to hear that the repair was completed to your satisfaction.
Really lovely people
Really lovely people, gave me updates throughout and also sorted out my MOT as well.
2024年9月26日
Fix Auto UK - Fix Auto Yeovil からの回答
We're thrilled to hear you had a positive experience with our team. We appreciate your kind words about our staff's helpfulness and dedication.
Great staff, work is done qualitatively
Great staff, very friendly. Special thanks to Larry and Joe for their support in solving my question. The work is done qualitatively, the paint is well chosen. I recommend!
2024年9月26日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star rating. We're thrilled to hear you were happy with the service you received and the quality of our work. We'll be sure to pass your compliments along to Larry and Joe.
Very nice experience
Very nice experience. Work done in excellent
Mr Joe was very good in communication and very nice approach to customers but one lady from your garage was not in a good way of talking.She was little rude. I have one suggestion that was little more speedy to finish work. Overall I have a very good experience from Fix Auto.I will give you 5 star. Thank you.
2024年9月6日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to share your feedback. We're glad to hear that you had a positive experience with Joe and that you're happy with the work performed. We value your feedback regarding the interaction with the other staff member and will use it to improve our customer service. We strive to provide a positive experience for all our customers and will address this internally.
very good repair
2024年9月11日
Fix Auto UK - Fix Auto Yeovil からの回答
thank you for your reply, glad you were happy
Good service
2024年9月10日
Fix Auto UK - Fix Auto Yeovil からの回答
hi, glad to hear you were pleased with our service
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