Helpful professional service. Initial contact came super quickly after I submitted a claim, then car was picked up very promptly by a lovely friendly woman. I really appreciated the courtesy car, I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I cannot give a positive review as the only contact I had was an initial phone call from "Joe" for a few details, and a phone call to say my car was ready for pick up. I haven't received any report... もっと見る
企業が回答しました
fantastic experience start to finish. Massively impressed with the work carried out on my car. A particular shout out to Joe, Nathan and Ricky who were extremely eager to help and very friendl... もっと見る
企業が回答しました
A superb job. No sign of any previous damage whatsoever. A really great company to work with. Would highly recommend
企業情報
Fix Auto UK - Fix Auto Yeovil について
当該企業による記述
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
当該企業による記述
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
連絡先
West Hendford 147, BA20 2AH, Yeovil, England, 英国
- 02392 662756
4.4
優良
106件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fix Auto UK - Fix Auto Yeovil からの回答
Bruce,
We are so glad you were satisfied with our comprehensive service! Thank you for letting us know about your experience.
Fix Auto UK
Excellent service in every department
Excellent service in every department. Having provided regular updates and detailed explanation for delay in completion due to no fault of theirs but supply of replacement parts from Peugeot my car was delivered back to me in perfect condition. The standard of workmanship was top rate. Hense, 5 star rating.
2025年5月29日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your fantastic review! We're happy to hear that you were pleased with our service and the updates provided, even with the delay due to part availability. It's great to know your car was returned in excellent condition and that you valued the work.
excellent quality workmanship and very…
excellent quality workmanship and very helpful dealing with queries.
2025年5月23日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our workmanship and assistance with your questions.
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that you were satisfied with our work quality and communication. Thank you for your positive feedback!
Good smooth stress free experience
2025年5月23日
Fix Auto UK - Fix Auto Yeovil からの回答
We're happy to hear that your experience was stress-free. Thanks!
Awful communication and customer service
Took a week to give us a courtesy car and when we got one it was filthy and being held together by duct tape. Communication about the work being done and timelines was non existent. Had to physically call them every time for any scrap of information. The only reason I haven't given them 1 star is they eventually did finish the work needed and there was one person in their head office that actually made an effort. Would not recommend to anyone and good luck if your insurance company sends you there.
2025年4月11日
Fix Auto UK - Fix Auto Yeovil からの回答
We understand your frustration with the experience you had. It sounds like the process was far from smooth, i can see there were some unexpected delays and we sincerely apologize for the inconvenience caused by the lack of communication and the condition of the courtesy car. We appreciate you highlighting the positive interaction you had with one of our head office staff members. We will use your feedback to improve our communication and ensure that our courtesy vehicles are always clean and roadworthy.
Great service - friendly and reliable.
Very good service from the start. They kept me up to date with the status of my car, courtesy car was organised without a hitch.
2025年4月10日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with our service and that the courtesy car was arranged smoothly. We appreciate your feedback.
The actual repair work on my landrover…
The actual repair work on my landrover was spot on, however since having my car back a few things went awry, air intake pipe was never reconnected (not a big deal), one headlight was off and pointing way up to the sky. The outer door seal on the side of the repair was never put back on properly. Again all minor things and I would use them again it’s just niggly things that you wouldn’t expect. All in all, happy with the repair work just the odd things that you’d of thought would be checked before vehicle is handed back
2025年4月10日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate you taking the time to share your feedback. We're glad to hear that the repair work itself met your expectations. We understand your frustration with the overlooked details, such as the air intake pipe, headlight, and door seal. i will pass this on to our team to make sure everything is resolved, We strive for excellence in all aspects of our service and are committed to ensuring that our customers have a positive experience. We will use your feedback to review our procedures and ensure that such oversights don't happen in the future.
Collected our damaged vehicle and…
Collected our damaged vehicle and returned out repaired vehicle to our home. Kept us up to date of progress with the repair.
2025年3月31日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent customer service and are happy to hear that we met your expectations.
Great communication
Great communication, repair is faultless, looks like a new car again. Took just over a week to repair & return.
2025年3月28日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear you were happy with the communication and repair quality. We understand that waiting for a repair can be inconvenient, and we strive to complete repairs as quickly as possible.
Excellent work
The work completed was to a very high standard, there were a few issues with the suppliers but I was kept up to date throughout the whole process.
2025年3月18日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words about the quality of our work. We understand that supplier issues can be frustrating, and we're glad we were able to keep you informed throughout the process. We value your feedback and will continue to strive for excellence in all aspects of our service.
Great service
Great service, friendly, efficient & kept me up to date on how the repairs were progressing.
2025年3月17日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for taking the time to leave us such a positive review. We are delighted to hear that you were happy with the service you received. We will ensure your feedback is shared with our team.
Positive experience from start to finish
Kept informed throughout the process. The collection of my car, the work being done and the dropping my car back to me was all done smoothly. I cannot fault the work completed my car looks as good as new.
The courtesy car was not the best but gave me the freedom to continue my day to day business which I appreciated
I would highly recommend.
2025年3月5日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you were kept informed throughout the process and that you were happy with the work completed on your car. We strive to provide our customers with a smooth and positive experience, and it's great to hear that we achieved that for you.
We appreciate your feedback regarding the courtesy car. We understand that it's important to have a reliable vehicle while your car is being serviced, and we will take your comments into consideration as we continue to improve our offerings.
Great job of the door on my car looks…
Great job of the door on my car looks fantastic great service and the service car was also good
2025年3月10日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star rating! We are thrilled to hear that you were happy with the repair work on your car door and the service you received. We appreciate your feedback and are glad you had a positive experience.
Fix Auto UK - Fix Auto Yeovil からの回答
We're so glad to hear you had a positive experience. Thank you for your kind words!
Recommended by my insurance company
Recommended by my insurance company, and from the start Fix Auto staff were very attentive, helpful, kept in touch and did what they said they would do!
Very impressed with the standard of the repair, as it is impossible to see where it was required now. Over 50 years of driving and a few 'dings and dongs', Fix Auto have been one of best. Full marks!
2025年2月25日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and 5-star review. We are delighted to hear that you were happy with the communication, repair work, and overall experience. We strive to provide excellent customer service and are glad that you found our staff to be attentive and helpful. We are also pleased that you were impressed with the quality of the repair.
1st Class Service
Very helpful & friendly team, and did a fantastic job repairing my vehicle.
Would recommend these guys to anyone.
2025年2月14日
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words! We're thrilled to hear that you were happy with the repair work and found our team helpful and friendly. We appreciate your recommendation and strive to provide excellent service to all our customers.
efficient and friendly
efficient and friendly - they did what they said they would do, when
2025年2月11日
Fix Auto UK - Fix Auto Yeovil からの回答
We appreciate your kind words and are glad to hear you found our service efficient and friendly. We strive to deliver on our promises and appreciate your positive feedback.
Fix Auto Yeovil have repaired both my…
Fix Auto Yeovil have repaired both my Discovery and Clubman impeccably
Brilliant communication, above and beyond service levels and as they say, you get the lasting impression from whoever collects and returns the car. Viktor knows our place well now due to taking and returning cars and he’s an absolute star for your company.
Easy updates via WhatsApp
⭐️⭐️⭐️⭐️⭐️
2025年2月10日
自発的なレビュー
Fix Auto UK - Fix Auto Yeovil からの回答
Thank you for your kind words and for taking the time to leave a review. We are so happy to hear that you were impressed with the service you received, especially the communication and the care taken by our team member. We appreciate your feedback and will be sure to pass it along to the team.
I've had to fault find and re-wire the…
I've had to fault find and re-wire the headlight as it failed the day after getting the vehicle back. Earth leads had not been secured tightened...
A self tapping screw has been randomly inserted into the headlight surround to hold it flush. Replacing the cheap plastic indicator and sidelight screw retaining clips would have made this botch unnecessary...
2025年1月30日
Fix Auto UK - Fix Auto Yeovil からの回答
We understand your frustration with the issues you experienced with the headlight. We had no knowledge of any issues with your repair and would have gladly and swiftly dealt with it had you called us, after seeing this review our site manager has called you to offer to resolve any problems and you have and you said that its not worth worrying about, We strive to provide high-quality service and are disappointed to hear that your experience did not meet your expectations. We appreciate you bringing this to our attention via trustpilot and will use your feedback to improve our processes.
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