Flight Centre Australia - FCBT Queensland レビュー 

5
TrustScore 5段階評価の3.5

3.3

114 Queen Street, Level 2, 4000 BRISBANE, QLD, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Tylah was really good and very helpful with all aspects of our trip. We have booked several times with Flight Centre for flights and holidays and everyone is great.

企業が回答しました

5つ星のうち5の評価

Maiah from Flight Centre Bulimba was exceptional when she recently helped us book our flights to Singapore. No request was too hard, no change of mind (of which there were many from us) seemed to be a... もっと見る

企業が回答しました

5つ星のうち1の評価

Flight centre is no what it used to be. Im make bookings and their online system bugged my flights. Originally paid $1899.00 and because of their blunder I had to cancel however on was given $609.00... もっと見る

企業が回答しました

5つ星のうち5の評価

Customer Service on the Business Travel is spot on. Responsive and friendly every time.

企業が回答しました


企業情報

  1. 旅行代理店

Flight Centre Australia - FCBT Queensland について

当該企業による記述

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

当該企業による記述


連絡先

  • 114 Queen Street, Level 2, 4000, BRISBANE, QLD, オーストラリア

  • 1300132105

3.3

まあまあ

TrustScore 5段階評価の3.5

5件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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3.3

すべてのレビュー

(5)

過去12か月のレビュー数: 2,833

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5つ星のうち5の評価

Tylah was really good and very helpful…

Tylah was really good and very helpful with all aspects of our trip. We have booked several times with Flight Centre for flights and holidays and everyone is great.

2026年8月25日
Flight Centre Australia - FCBT Queensland ロゴ

Flight Centre Australia - FCBT Queensland からの回答

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

5つ星のうち1の評価

Deceptive practices

Deceptive practices. Overcharging big time for hotels and air travel in holiday travel packages, HUGE MARK UPS . If you are reasonably computer savvy book your own flights and airline travel. Captains choice deceptive marketing ( a must have to have inducement ) you don’t need them they should not be added into the final price as they were in our case ( we got a refund) unless the customer strictly asks for them. I got the same calibre of request type hotel for $1500 less which offered free breakfast and lunch on their the hotel website when I booked through Flight Centre in conjunction with my flights discoverd that in the small print received from Flight Center that IDR 25000 fee was required for breakfast per head more deception. Flight Center will not actively ask customer what type of aircraft seat they would like if any. ( more leg room etc.) but they will actively push their ADD ON PRODUCTS like their CAPTAINS CHOICE. Be very careful if booking with Flight Center. Check that the services they booked for you room type included breakfast at the hotel you are staying at match the same products breakfast included stated on the website of THE HOTEL WEBSITE otherwise you end up paying for breakfast x 2 around $38 daily for two at your Bali holiday hotel. And there was more. ENOUGH SAID 😡

2026年8月15日
自発的なレビュー
Flight Centre Australia - FCBT Queensland ロゴ

Flight Centre Australia - FCBT Queensland からの回答

Hi John, we are sorry to see you are not happy with your experience. The Captains Pack is completely optional, and adds great value for those customers who choose to include it in their booking, but as you have mentioned, can be removed if a customer chooses, just as with any travel component.
Our team are more than happy to assist with seating requests when a customers makes these requests, just be sure to let your travel consultant know so we can include these for you.
Regarding your accommodation and breakfast inclusion, this does sound very strange. I'd recommend reaching out to our Customer Support team who can investigate this further for you; http://travl.to/62041aKFdt

5つ星のうち1の評価

Flight centre is no what it used to be

Flight centre is no what it used to be. Im make bookings and their online system bugged my flights. Originally paid $1899.00 and because of their blunder I had to cancel however on was given $609.00 flight credit. I’m now demanding all my money back and a complete waste of time talk to people not in Australia.
I’ll be taking this up with Consumer Affairs and ACCC plus reporting to Current Affair.
Pure rip off and don’t waste your time or money on these jokers

2026年8月1日
自発的なレビュー
Flight Centre Australia - FCBT Queensland ロゴ

Flight Centre Australia - FCBT Queensland からの回答

Hi James, sorry to see you are not happy with your experience.
Prior to confirming a booking, each customer is required to check their invoice, confirming their booking details and names are all correct before any payment is taken, or the booking is made. We can appreciate your frustration, but this is the stage where names are to be confirmed by the customer - and if there is a change needed, the team can do this free of charge before the booking is confirmed. I hope this provides further clarity for you.

5つ星のうち5の評価

Customer Service on the Business Travel…

Customer Service on the Business Travel is spot on.
Responsive and friendly every time.

2026年2月24日
自発的なレビュー
Flight Centre Australia - FCBT Queensland ロゴ

Flight Centre Australia - FCBT Queensland からの回答

We love to see this great review for the team, and how they were responsive and helpful throughout your booking! Thanks for sharing 🙂

5つ星のうち5の評価

Maiah from Bulimba was exceptional!

Maiah from Flight Centre Bulimba was exceptional when she recently helped us book our flights to Singapore. No request was too hard, no change of mind (of which there were many from us) seemed to be a problem and in the end she found us exceptional accomodation at half the price we expected to pay. She was incredibly efficient at doing up our quotes and seemed genuinely invested in making our trip fun. The kind of experience you want when you're planning a holiday! Could not recommend her highly enough and she will absolutely be our go to travel person in future. I hope this review gets to her supervisor so she can get the acknowledgement she deserves. Thank you Maiah

2026年1月10日
自発的なレビュー
Flight Centre Australia - FCBT Queensland ロゴ

Flight Centre Australia - FCBT Queensland からの回答

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

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