Flight Centre Australia - Flight Centre Marion レビュー 19

TrustScore 5段階評価の4

4.1

Shop 2034 Westfield Marion, 297 Diagonal Rd, 5046 OAKLANDS PARK, SA, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have already given Ellen a review but more than happy to give another as she deserves it! Ellen was exceptionally helpful, was more than happy to help an old lady through the steps of making a booki... もっと見る

企業が回答しました

5つ星のうち5の評価

Can highly recommend Bonnie as a travel agent, we have used her twice now for our international holidays, she is knowledgeable, efficient, helpful and pleasant to deal with. Will definitely go with he... もっと見る

企業が回答しました

5つ星のうち2の評価

While my agent was nice the price and additional fee killed my chances of flying. I went hoping to get a good deal on a trip to Melbourne and figured a travel agent would be a good option. First it wa... もっと見る

企業が回答しました

5つ星のうち5の評価

I was very impressed by the patience, genuine kindnness ( and i can tell the difference) of a staff member at Marion Flight Centre, yesterday. I am not even 65 and i already encounter patronising peop... もっと見る

企業が回答しました


企業情報

  1. 旅行代理店

Flight Centre Australia - Flight Centre Marion について

当該企業による記述

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

当該企業による記述


連絡先

  • Shop 2034 Westfield Marion, 297 Diagonal Rd, 5046, OAKLANDS PARK, SA, オーストラリア

  • (08) 8377 2577

4.1

ほぼ満足

TrustScore 5段階評価の4

19件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 stars for Ellen

I have already given Ellen a review but more than happy to give another as she deserves it! Ellen was exceptionally helpful, was more than happy to help an old lady through the steps of making a booking. She was attentive and very pleasant. Will be happy to deal with any other trips with her. 😍😍😍😍😍 5 smiley faces Ellen!

2026年6月13日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

5つ星のうち5の評価

Bonnie at Marion flight centre

Can highly recommend Bonnie as a travel agent, we have used her twice now for our international holidays, she is knowledgeable, efficient, helpful and pleasant to deal with. Will definitely go with her for any future travels.

2026年6月5日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

5つ星のうち2の評価

While my agent was nice the price and…

While my agent was nice the price and additional fee killed my chances of flying. I went hoping to get a good deal on a trip to Melbourne and figured a travel agent would be a good option. First it was way more expensive than booking myself online and then they added this captain package instead of asking if I wanted it rising the price more for no reason. Didn't help I was going for a specific date and had a 0% chance of changing the time so the package was just pointless for me and just wasting money. Over-all I doubt I'll use a flight center again.

2026年4月27日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Sorry to see you're not happy with your experience Victoria. Flight pricing is dynamic and based on live availability, which means it can fluctuate depending on demand and airline inventory. But regardless we're sorry to hear that your experience hasn't met expectations, and will channel your feedback as appropriate .

5つ星のうち2の評価

Poor customer service

Poor customer service

2026年3月8日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Sorry to hear about your experience with us Marcus. If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; social.engagement@flightcentre.com.au

5つ星のうち5の評価

Ellen was extremely helpful!

Ellen was extremely helpful and accommodating for our specific travel needs. We only use Flight Centre for all our travel needs and feel secure in the knowledge that they are only a phone call away. We highly recommend Flight Centre!

2026年3月6日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

5つ星のうち5の評価

Fast and helpful

2026年2月22日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

5つ星のうち5の評価

Fantastic Bonnie at Marion was so…

Fantastic Bonnie at Marion was so friendly and helpful

2026年1月19日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

5つ星のうち5の評価

Flights tailor booked

My flight request combination was difficult but Eloise didn’t give up until we found a solution that worked.She also replied promptly to my emails .

2026年1月15日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Thanks for the great review 😊

5つ星のうち5の評価

Very helpful and friendly staff

Very helpful information
Contented costumer here and happy

2026年1月12日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

5つ星のうち5の評価

Luke was wonderful in helping us book…

Luke was wonderful in helping us book our first overseas trip. He was knowledgeable and looked for opportunities to help us save money without sacrificing the quality of our travel experience.

2025年10月12日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

5つ星のうち5の評価

I was very impressed by the respect ( Marion Flight Centre SA)

I was very impressed by the patience, genuine kindnness ( and i can tell the difference) of a staff member at Marion Flight Centre, yesterday. I am not even 65 and i already encounter patronising people in customer service who talk to me like i am an idiot. Kay Rico was absolutely respectful and kind to me. This is not always the case as we get older and young people roll their eyes and get annoyed. Her warmth really shines through and she is an asset to the store. I hope this feedback gets passed on to the correct store please.

2025年10月13日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

5つ星のうち5の評価

Amazing Holly

Holly was interested and excited to help plan our trip, providing good information and options for travel and hotels. She made it all so easy!

2025年10月4日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Hi Nicola, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

5つ星のうち5の評価

Taylah was very helpful

Taylah was very helpful, couldn't ask for better service. Informative and very efficient

2025年8月4日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Hi Elly! Thank you for the wonderful review about Taylah. Your kind words are greatly appreciated!

5つ星のうち5の評価

Amelia at Marion

Amelia at Marion was excellent. Very good to talk to, friendly, very competent and I could not fault the email exchange. I would highly recommend Amelia.

2025年3月22日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Hi Andrew, thanks so much for your amazing feedback for Amelia! We love hearing how she was friendly and helpful throughout your booking :)

5つ星のうち5の評価

Amazing Service

I have personally dealt with Nyssa at Flight Centre Marion. She is truly amazing and ensured our flights were organised accordantly and went smoothly. We cannot thank her enough for all her help and dedication.

2025年3月14日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Hi Fiona, thanks so much for sharing this wonderful review for Nyssa! We love to hear how their efficient communication made your booking smooth and easy 😀

5つ星のうち4の評価

I love lamp

The lady who served me booked me a holiday as requested. That's her job. Thanks

2025年3月2日
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Thanks so much Martin for sharing this great feedback for the team! We love hearing this :)

5つ星のうち1の評価

Flight Centre are only interested in your Money

Flight Centre are only interested in money and their profits. They make a Business Class flight booking accidentally and then put all blame on the customer. Avoid Flight Centre Marion at all cost. Worst experience I have had. Customer Service was horrible.

2024年10月15日
自発的なレビュー
Flight Centre Australia - Flight Centre Marion ロゴ

Flight Centre Australia - Flight Centre Marion からの回答

Hi Ishan, sorry to see you're not happy with your experience. Prior to confirming a booking, each customer is required to check their invoice, confirming their details, names and travel arrangements are all correct before any payment is taken or booking made. So we can understand your frustrations, and we do work to ensure all information is made clear prior to booking, so when customers book they are making an educated decision. We will be sure to channel your feedback as appropriate and thank you for your review.

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