Craig is Extremely Helpful. He explained and answered any questions I had. Very knowledgeable! Fast to respond, formulate and ship!
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Absolutely love Flore probiotics and canât live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... ãã£ãšèŠã
Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... ãã£ãšèŠã
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Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. Iâve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... ãã£ãšèŠã
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Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
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51 W Jackson St #105, 60432, Joliet, ç±³åœ
- (510) 407-6775
- support@flore.com
- flore.com
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Recent gut test
I have recently done a gut test which came back with an abundance of info. It allowed me to see what I need to work on to get better. And what a great concept to be able to get a personalized probiotic for my gut needs! Enjoyed speaking with an analyst to discuss my results and she was super friendly and not pushy! I have and will continue to refer based on my experiences!

FLORE INC ããã®åç
Shirin was very helpful and offeredâŠ
Shirin was very helpful and offered insights that made the subscription to sungenomics' flore totally worthwhile. Shirin offered guidance in effectuating changes to improve microbiota. She also interpreted with me the results of the tests and did all this with uncommon attention to adjusting her explanations to my level of understanding and interest. I highly recommend sungenomics for those who are interested in improved health through better digestion. Thank you Shirin for your excellent help and thank you sungenomics for offering a thoughtful program that stands out from the clutter by availing something actually helpful. I will update this review as I make progress.

FLORE INC ããã®åç
Shirin was very knowledgeable
Shirin was very personable, knowledgeable and helpful. She confirmed I was doing some things right in my diet and suggested other things I could do to improve it. I look forward to talking to her again next month!

FLORE INC ããã®åç
Shirin was helpful
Shirin was helpful, knowledgeable, and offered a high degree of most welcome compassion. She is the best!!

FLORE INC ããã®åç
Customer service poor
Been a customer for awhile now, they are supposed to send a 30 day supply every month, was billed on the 24th of this month for it, no email or delivery as of yet. When I have called in the past and asked for someone higher up in customer service they refuse to put you through, unhappy with them and the product and so far

FLORE INC ããã®åç
Shirin was very helpful
Shirin was very helpful in letting me know what foods would help me reach my health goals. Very encouraging and relatable.

FLORE INC ããã®åç
Excellent Customer Service
I found Shirin to be friendly, knowledgeable, and encouraging. Her insight was invaluable in understanding my report and knowing what foods to avoid in the future.

FLORE INC ããã®åç
Shirin enlightened me on several thingsâŠ
Shirin enlightened me on several things and gave me tips on things I can do to improve things. I appreciate that y'all are personally involved with us customers. Looking forward to good things!

FLORE INC ããã®åç
Shirin was extremely helpful
Shirin was extremely helpful, courteous & informative during my consult. She answered all of my questions & provided me some extra confidence going into my new gut journey. She has also assured me that Sun Genomics will work with me regarding my chemical hyperreactivity to herbs, fillers etc. I could not be more pleased with our meeting.
Margo Y

FLORE INC ããã®åç
My eczema is gone and digestion improved!
I was using Flore customized probiotics for 6 month. My symptoms before gut test were severe eczema, joint stiffness, constipation, gas, stool floating, which is sign of bad fat digestion, low energy. I practice Mediterranean diet and do regular exercises. As a result of that I received pretty good score 65, for my gut balance. After 4month customized prebiotic my score became 75. I don't have eczema, my stool not floting, my sleep and energy level improved. Left small problem with gas, which we will address in next month and I will finish this program. Thank you very much for so dramatic improvement in my health.

FLORE INC ããã®åç
Great customer service and outstanding team
Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the seals vs rangersâŠyou know, they are based in San Diego). We discussed my goals, my diet and lifestyle. After 90 days on the custom probiotic, Iâve seen improvement and have scheduled my second call when I get the new report back. Looking forward to leaning more and impressed with the customer service.

FLORE INC ããã®åç
A pill isn't everything...it's the people behind the pill...
Shirin explained our gut health with respect to the recent stool samples. She listened to our concerns and considered our changes in "input and output" so that the best custom probiotics will be formulated for our next monthly subscription. She also listened to our ideas on how to make the app more user friendly. We always learn nuggets of info during these consultations to better our gut health. We can't imagine moving forward without Shirin's expertise & consultations. Shirin helps communicate the customer's needs & the goals for the probiotic to the person who ultimately formulates the product. Thanks Shirin!

FLORE INC ããã®åç
I wasnât going 2 leave a review atâŠ
I wasnât going 2 leave a review at first just leave mi very satisfied survey but then I saw the first review and I am curious how to tell that itâs cheap toxic plastic and also if the person tried to reach out to Floré about this first because they are pretty receptive 2 feedback in mi experience and while change doesnât happen overnight I have def witnessed some good ones since starting over a year ago. I can understand feeling frustrated but I am genuinely curious if it is indeed toxic what a safe and friendly alternative would be? I personally love the bamboo itâs never triggered mi but I didnât think about it that way and would love 2 learn and witness the progress. If itâs serious indeed what can oUi do? I donât work here by the way lol hi Iâm Louisa
Ps call was amazing since thatâs what prompted this survey thanks so much shirin u really brightened mi day and broke everything down for mi so digestibly. I wasnât gonna leave a review at first cuz thought itâs gonna make mi Google or FB but trustpilot seems cool so far haha thank u ððð«
*just saw ur reply ðð»ð excited 2 see what u go with and how that will inspire / revolutionize future container purchases haha I dun kno if this helps but Iâm in MA and there is still no appropriate recycling method of the endless plastic. Wonder if itâs âsafeâ plastic (I hope cuz pre pandemic they used to donate as pill containers nonprofits for countries in need and technically theyâre for medical here 2). Maybe a big stretch but wonder if thereâs possibility 2 build a bridge there and all benefit or maybe will just inspire an idea. thank u for the update! ð¥³
Pps yâall just took a long walk in cold smoked some weed and took a shower so mi brain way more on lol just wanted 2 clarify so while u innovate would u recommend stopping use of the current bamboo container or is it just not ideal vs toxic like the last review said? Otherwise we can just keep refrigerated in original bag?
And I kno Iâve rambled plenty on email about mi musings on connectivity of body and mind and I mentioned on call I luv the coloring book and colored pencils but just wanted 2 add how excited I am 2 add that 2 mi bag it so cute and compact and even the slightest scribbling sitting spine straight up and focusing on some concentrated colors whether in the lines or out can do wonders for mi stomach sometimes if Iâm caught in a moment and out in case that helps any1 ððâ£ïž
O actually just saw answer is in ur reply 2 them itâs currently BPA free! And in case any1 curious ð± like mi BPA means:
â a synthetic organic compound used in the manufacture of epoxy resins and other polymers; bisphenol A.
"BPA is often found in cans and plastics and other types of food packaging"â
According 2oxford
Cool ð

FLORE INC ããã®åç
Now the one thing that baffles me isâŠ
Now the one thing that baffles me is how a company that portrays the mission of all organic and healthy send me a bamboo container with my name on it to store my probiotics and when i open it it has CHEAP TOXIC PLASTIC on the inside... shame on you. loved the phone call and the overall experience. now lets see how this will improve my wellbeing. just started so full steam ahead.

FLORE INC ããã®åç
Excellent program!
I have had an excellent experience with Flore. The help with the testing and the complete analysis of the microbiome. I just had my consult with Shirine. She explained everything and gave me the guidance I need to be fully satisfied with this program. Keep up the excellent work.

FLORE INC ããã®åç
Excellent customer care!
I was extremely impressed with the quality of my consult with Shirin. She seemed knowledgeable and caring, and left me feeling hopeful and excited. I can't wait to start taking my probiotics and feeling better!

FLORE INC ããã®åç
Definitely worth your while -
This company has been great through the registration, testing, development and shipping processes. Any questions or concerns have been addressed/resolved in a timely fashion (I worked with Cameron).
The speed at which I was able to get my results, formulation and shipping far exceeded my expectations. I couldn't recommend Flore/Sun Genomics enough.

FLORE INC ããã®åç
Phone consultation
I just had my phone consultation with Shirin, she was so friendly and knowledgeable. She answered all of my questions and explained the results. Very easy to talk to as well. Hoping for good results with the probiotics.

FLORE INC ããã®åç
I just had my phone consultation withâŠ
I just had my phone consultation with Shirin and I am very impressed. She was very knowledgeable and easy to talk to.

FLORE INC ããã®åç
Shirin was amazing and veryâŠ
Shirin was amazing and very knowledgeable in answering my questions. She went above and beyond and made me feel very comfortable!

FLORE INC ããã®åç
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