Flowtica レビュー 

23
•
TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is a brilliant producer making superb and genuinely useful devices that aid productivity. I have the Scribe, its charging case and notebook and pen refills. I have just ordered the Folio, notepad... もっと見る

5つ星のうち5の評価

Not only is the pen itself incredible but the app breaks everything down and summarizes it in an easy to read/study format. The customer service is incredible as well! So helpful! Had an issue that... もっと見る

企業が回答しました

5つ星のうち1の評価

Returned it. Still waiting for my refund. Sketchy operation. Pen is disappointing. Not as advertised. Don’t buy it

企業が回答しました

5つ星のうち5の評価

I had a really opaque (user fault) issue with registering/pairing, and Jacinth of the Flowtica Customer Support Team really went above and beyond to resolve it. Detailed and patient support is rare,... もっと見る

企業が回答しました


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 83%に回答しています

通常2週間以内に回答

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3.8

すべてのレビュー

(23)

過去12か月のレビュー数: 23件

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5つ星のうち5の評価

This is a brilliant producer and product

This is a brilliant producer making superb and genuinely useful devices that aid productivity. I have the Scribe, its charging case and notebook and pen refills. I have just ordered the Folio, notepad refills and charging cables for the Scribe. Flowtica's manufacturing standards are of the highest order. When I raised a number of issues with the excellent staff, such as incompatibility of the Scribe's app with my computer's os and the lack of a dark mode, they were very receptive. Jacinth of Fowtica's Customer Support Team passed my comments to the development team without making any unrealistic promises. She even refunded the difference between what I paid and the sale price because I was idiotic enough to forget to enter the discount code at payment. I could not be happier with this company, its staff and the high standards of its products and of its business ethics. I am happy to recommend a purchase!

2026年9月28日
自発的なレビュー
5つ星のうち1の評価

Returned it

Returned it. Still waiting for my refund. Sketchy operation. Pen is disappointing. Not as advertised. Don’t buy it

2026年8月26日
Flowtica ロゴ

Flowtica からの回答

Hi David,

We're sorry for the delay with your refund, and we understand your frustration.

As you preferred, your refund is now being handled through your bank's dispute process. While a dispute is open, we are unable to issue the refund directly. As a result, the timing depends on your bank's review. If the bank's decision does not return the funds to you for any reason, we will refund you directly.

If you have any questions, please reply to our email, and we will be happy to help.

Thank you for your patience.

Flowtica Support Team

5つ星のうち5の評価

Customer service is 100% in helping…

Customer service is 100% in helping resolve the delivery issue with the shipping service and the replacement arrived in a timely manner. Today I used the product for the first time in an open warehouse setting and the meeting summary and notes were satisfactory. Have not try using it with non-English language settings.

2026年8月26日
5つ星のうち5の評価

I don't do this often

I don't do this often, so that says a lot right there. This device is amazing. What I love about it is the human interaction. It allows me to push the highlight button when something important is said. And the way it's able to use that when creating the summary is very helpful. it will also highlight the text in the transcribed audio which has been very useful to go back and listen to just that statement again. I love this so much i bought my daughter one for college so she can still write her notes, but she doesn't have to miss something when she is writing something important down. And there customer service, well, they set the bar. They are oustanding. When others see me using this and ask about it that have a meeting recording device themselves, they regret not getting this one. They just have the one that records the meeting. You can tell, they really invented this device the right way but thinking of the end user first. Well done.

2026年9月3日
自発的なレビュー
5つ星のうち5の評価

Excellent Product and Outstanding Customer Support

As a Kickstarter backer, I've been very happy with Flowtica and how the product has evolved. One of the things I appreciate most is its ease of use. The app is intuitive and straightforward, making it easy to get started and stay productive without a steep learning curve.

A feature I particularly value is the flexibility to use the Flowtica app both with and without the Scribe device. Whether I'm capturing notes with the Scribe or simply using the app on my phone, the experience is seamless and convenient.

The transcript and summary capabilities are also impressive. The accuracy of the transcriptions is consistently high, and the AI-generated summaries do an excellent job of capturing the key points, saving me a significant amount of time when reviewing meetings and notes.

I also had a technical issue at one point and was very impressed with Flowtica's customer support. The team responded promptly, communicated clearly, and helped resolve the problem quickly. It's reassuring to know that support is readily available when needed.

Overall, Flowtica has delivered on its promises, and my experience as a Kickstarter backer has been very positive. If you're looking for an easy-to-use note-taking and transcription solution with excellent support and accurate AI-powered summaries, I would highly recommend giving Flowtica a try.

2026年9月2日
自発的なレビュー
5つ星のうち4の評価

Love this pen and app

I absolutely love this pen and app that goes with it. Like others have said, I too have ADHD and this pen helps me tremendously with work. This fills in the blanks of the areas I can’t remember especially when it comes to work. There are so many times I’ve used the pen and then read the summary and said “oh yeah I totally forgot about that!” And the customer service team is awesome, fast, and friendly. The only little hiccup (for me) is the ink cartridges can run out quickly, but I also work in healthcare and use the pen A LOT, so that could be a user problem. I’m glad I found this company!

2026年8月12日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Dear Cc,

Thanks for taking the time to review us! We're delighted you're happy with your Scribe. Please reach out anytime — we'd love to keep helping you get the most out of it.

Best regards,
The Flowtica Team

5つ星のうち3の評価

There are some connection issues I'm…

There are some connection issues I'm struggling with.

2026年7月23日
Flowtica ロゴ

Flowtica からの回答

Hi Mathew,

Thank you for your message — and we're sorry to hear you're still dealing with connection issues. We completely understand how frustrating that can be.

We did try to reach out to you by email, but we haven't heard back — could you please check your inbox (and spam/promotions folder, just in case) for any messages from us?

Alternatively, if it's easier, you're welcome to describe the connection issue here and we'll pick it right up.

We're here to help — looking forward to hearing from you!

Kind regards,
Flowtica Customer Support Team

5つ星のうち5の評価
Flowtica ロゴ

Flowtica からの回答

Dear customer,

Thanks for taking the time to review us! We're delighted you're happy with your Scribe. Please reach out anytime — we'd love to keep helping you get the most out of it.

Best regards,
The Flowtica Team

5つ星のうち5の評価

Flowtica Client Service

El servicio de atención al cliente es excepcional. Respuesta muy rápida y con toda la información que necesitaba para terminar de configurar mi bolígrafo y la caja de carga. Ha sido todo fácil y rápido. Muy bien!

2026年8月11日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Estimado/a Eloy fct,

¡Muchas gracias por tu increíble reseña! 💛

Tus amables palabras significan mucho para nuestro pequeño equipo y nos motivan a seguir mejorando.

Si alguna vez tienes preguntas o comentarios, siempre estamos aquí para ayudarte — ¡no dudes en escribirnos!

¡Gracias de nuevo por tu apoyo!

Un saludo,
Equipo Flowtica

5つ星のうち5の評価

Product and support are awesome!

Not only is the pen itself incredible but the app breaks everything down and summarizes it in an easy to read/study format. The customer service is incredible as well! So helpful! Had an issue that was resolved the same day!
As someone going back to school in my 40's and with ADHD, I was very worried about missing something important or having trouble studying. With Flowtica scribe by my side I'm more confident about being successful and learning everything required!
Thank you Flowtica team for not only an amazing product but also having some of the best customer service and support in the business!

2026年8月4日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Hi Catherine Garner,

Thank you so much for this beautiful review — it truly made our day! 💛

We're especially touched by your story: going back to school in your 40s with ADHD takes real courage, and knowing that Flowtica gives you more confidence to catch every important detail and study effectively is exactly why we built it. Hearing that our app's summaries make learning easier means the world to us.

We're also so glad our support team could resolve your issue the same day — that's the standard we hold ourselves to, and it means a lot to hear it paid off for you.

Thank you for trusting us on this journey with you. We're cheering you on — you've got this!

Kind regards,
Flowtica Customer Support Team

5つ星のうち5の評価

Fun pen, but real support

Special shoutout to Jacinth for her support in helping me and the tech team to troubleshoot the issues.

Flowtica scribe pen is everything I wanted it to be. Sleek, functional and easy to operate. I take comfort in knowing that if I run into trouble it's a real team of humans helping me :)

2026年8月1日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Hi Ailyn Koay,

Thank you so much for the special shoutout — it honestly means the world to me! I'm really glad I could help you and the tech team work through the troubleshooting together.

And we're thrilled to hear the Scribe is everything you wanted it to be — sleek, functional, and easy to use. That's exactly what we set out to build.

You can always count on us — real humans, always here if you ever need anything.

Thanks again for your kind words and your support!

Kind regards,
Flowtica Customer Support Team

5つ星のうち1の評価

More international delivery options are…

More international delivery options are needed including fast track.

Also, the status updates with current courier were very delayed (i.e. the status was updated only overnight for each stage - including final stage of delivery to my adress)

2026年7月20日
Flowtica ロゴ

Flowtica からの回答

Hi Rus,

Thank you for your honest feedback — we truly appreciate you taking the time to share it, and we're sorry for the frustration with shipping.

You're right, and we hear you on both points:

More international delivery options (including fast track) — this is on our radar, and we're actively working on expanding our shipping options.

Delayed status updates from the courier — we understand how stressful it is when tracking doesn't update in real time, especially for the final delivery stage. While much of this depends on the courier's scanning, we're reviewing how we can provide more timely updates going forward.

Thank you again for your feedback — it helps us improve.

Kind regards,
Flowtica Customer Support Team

5つ星のうち5の評価

Fantastic support

I had a really opaque (user fault) issue with registering/pairing, and Jacinth of the Flowtica Customer Support Team really went above and beyond to resolve it. Detailed and patient support is rare, and I'm quite impressed with how the issue was handled. Great job all around on this device.

2026年7月28日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Hi Mike B,

Thank you so much for your kind words — they truly made my day!

I'm so glad we could get your pairing sorted, and it means a lot to hear that the patience and detail made a difference for you. That's exactly the experience we want every customer to have.

We really appreciate your support — and if you ever need anything, I'm always here!

Kind regards,
Flowtica Customer Support Team

5つ星のうち5の評価

ADHD Saviour

Flowtica app and the recording pen are my saviour for me to go back to school in my 30s. I have ADHD, therefore it's difficult for me to focus, With this recording pen, I am able to record my lectures and focus as much as possible during the lecture, with my mind thinking about certain problems that arise as the lesson goes on. I can easily go back home, listen to the recordings clearly, and the AI support in the app helps me organize the whole three-hour lecture into parts that are easy for me to digest and understand.

on top of that, I also use it for my work. After getting permissions from all parties, I will use it to refer back, as I have a short memory.

Lastly, the customer care teams are great, understanding and responsive. So far, always able to help me resolve issues I faced with the app.

2026年6月16日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Hi Customer,

Thank you so much for sharing your story — it genuinely moved us.

Hearing that Flowtica is your "saviour" for going back to school in your 30s with ADHD means the world to us. The way you use it — recording lectures so you can focus fully in the moment, then revisiting the clear audio and letting the app break a 3-hour lecture into digestible parts — is exactly the experience we designed it for.

We're also glad it's supporting you at work, and that our support team has been there whenever you've needed help. That's the standard we hold ourselves to.

Thank you for trusting us on this journey — we're cheering you on!

Kind regards,
Flowtica Customer Support Team

5つ星のうち5の評価

Excellent product

Excellent product. Easy to use and so far, a reliable transcript of the conversation. The app is easy to use and handy. Very useful for meetings and workshops

2026年6月30日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Hi Andres Tortolero,

Thank you so much for your wonderful review! We're thrilled to hear you're finding the Scribe easy to use and the transcripts reliable — and that it's proving so useful for your meetings and workshops. That's exactly what we built it for!

Your kind words mean a lot to our small team. If you ever need anything, we're always here!

Thanks again for your support!

Kind regards,
Flowtica Customer Support Team

5つ星のうち5の評価

I was a Kickstarter backer

I was a Kickstarter backer. I have been using the Scribe since release. For context I am also a Pluad user. I will start with the comparison, Flowtica takes great notes but it lacks the refinement of Plauds summaries. Don't get me wrong, the Scribe does a great job summarizing but it hasnt reached the level of plaud, being able to re-summarize or change the template. I have seen great improvements in the app, they are clearly working hard to refine the summaries and add features.

Onto the hardware. Initially I had issues with recordings syncing. Sometimes they would, other times they would fail. However that has been fixed in FW updates. Now it works smoothly and quickly. The audio is really good too. I also like being able to use it as a pen and recorder. The build quality is great, I bought the .07mm tips which i prefer over the finer tips. The charging case feels quality and I like it a lot.

Lastly, customer service has been great. As a backer I had two premium membership cards, one 3 month and one which had gotten thrown away by accident. I reached out to customer support and they helped me out in less than 24 hours.

2026年6月30日
自発的なレビュー
Flowtica ロゴ

Flowtica からの回答

Hi Justin Bassett,

Thank you so much for taking the time to share such a thoughtful and detailed review — and for supporting us since Kickstarter! We truly appreciate backers like you.

We're really glad to hear that:

The sync issues have been resolved by the firmware updates, and recordings now work smoothly and quickly
You're enjoying the audio quality, the pen + recorder combo, and the build quality — including the 0.7mm tips and the charging case!
And we're happy our support team could get your Premium membership sorted within 24 hours — that's the standard we aim for!

Your feedback about the summaries vs. Plaud is very valuable: being able to re-summarize or switch templates is a great suggestion, and we'll pass it to our team — they're already working hard on refining summaries, and input like yours helps us prioritize what matters most.

Thanks again for your support — we're excited to keep improving Flowtica for you!

Kind regards,
Flowtica Customer Support Team

5つ星のうち2の評価

THE GOODS WAS NOT DELIVERIED YET

THE GOODS WAS NOT DELIVERIED YET. Please arrange urgently delivey to the address as mentioned

2026年6月8日
Flowtica ロゴ

Flowtica からの回答

Dear Roberto,

We're sorry your order hasn't arrived yet. We had already flagged the delivery exception before your review, and our team is actively pushing the carrier to deliver it as soon as possible.

If there's no clear update by next Monday (June 29), we'll arrange a replacement shipment right away.

Our team will keep you updated by email, so please continue the conversation there.

For your privacy, you may want to edit the review to remove your home address — we already have it on file, so there's no need to share it publicly.

Best regards,
The Flowtica Team

5つ星のうち1の評価

The instruction how to use is not very…

Theinstruction how to use is not very friendly. I like to see a video or step by step how Flowtica can be used.

2026年6月9日
Flowtica ロゴ

Flowtica からの回答

Hi Abraham,

We really appreciate you taking the time to share this — feedback like yours is exactly how we get better. You're right that the first steps should feel more intuitive, and that's on us to fix!

We've reached out to you by email and we'd genuinely love to hear more about where things felt confusing. In the meantime, we've published step-by-step tutorial videos here: https://www.youtube.com/@FlowticaAI

We're actively improving our onboarding, and input like this directly shapes what we work on next. Thank you for helping us improve.

— The Flowtica Team

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