Fluent Home レビュー 1,039

Don was very helpful and nice. Didn't have to wait very long for the call back (5 minutes). I got my issue fixed. Thank you for the great customer support.

Professional and helpful.

Jonathan was very very helpful and had an excellent attitude. Was great at recapping and clarifying my needs to insure we were working on the right problem. He was patient when I entered the wrong information and didn't rush me when we had to repeat some steps. He was personable and professional all at once. He was significantly better than the last person who helped me with this problem last time I called. Significantly better.

Jonathan was very patient, pleasant and knowledgeable.

Everyone we dealt with during deciding, install, payment processing was amazing! Highly recommend fluent for your home security needs!

Jonathan was great, knowledgeable, patient, I'm 70yrs and he worked with me until my camera was reinst5and working properly.

It was fantastic Meagan was awesome explained everything polite friendly. A true professional made the experience enjoyable. A job very well done thank you so much for sending him to my home .Hes a 10outa 10 for sure

To be clear, this is a five star rating for Becky she very quickly and very easily and politely, for that matter did exactly what I had been asking someone to do for the last five months

Jonathan was polite and walked me through everything 😔

Jonathan was very polite and knowledgeable. He explained the process as he completed it and offered to solve any additional problems if I had them. He represented your company well.

In regard to the problems we were having with our Fluent account, the customer service and satisfaction team worked with us to reach a satisfactory resolution.

Johnathan Semense
Was very professional and handled the troubleshooting very well. Tackled my issue with no problems. Give that man a RAISE.

(LETS GOOOOO)

I didn't have to wait on hold for 30+ minutes to get tech support. In fact I got assistance after I selected "tec support". Then the tech (Jonathan) was super respectful & patient while helping me with my issue.

After leaving numerous messages and emails for service, which to date have not been answered, I reached out to Mike. Mike attended my home in September to upgrade my panel and was very knowledgeable. He kindly helped me out today remotely. This company should know that you have a very valuable employee…unfortunate that your service is not as good as his.

I am very pleased with the technician I talked with. He was so very helpful and polite. My problem was solved. I also want to mention how very patient he was when explaining what was wrong.

He was very patient in figuring out how to solve a puzzling problem. Excellent service.

Contacting support was very easy and quick. The tech, Jeizza, walked me through reconnecting our door to the Fluent system. She was very helpful & professional.

I was emailing with a lady named Becky and her knowledge and understanding was above and beyond what I was expecting!