I have always been impressed with Fluent’s customer service. They are consistent and trustworthy. Technician Mike came over today to update my system. He was on time and extremely thorough. Fluent sta... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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My cell phone provider when calling them to help me fix a problem on my phone, deleted my contacts, my pictures and my fluent app as well as many other apps. I am still trying to figure out everythin... もっと見る
Jeizza assisted us in updating all camers and panels to our new wifi network. She did it with patience, confidence, and friendliness. Very encouraging. She pivoted to an alternative solution when nece... もっと見る
Rich installed my system and did a great job! My outdoor cameras look great, the panel looks awesome and the wires he ran are neat and tidy. I love that I can open doors from anywhere, and even give m... もっと見る
企業情報
当該企業による記述
Fluent Home offers smart home alarm systems. You get the freedom to choose the perfect system. Start with our most basic package and add as many bells and whistles as you want including cameras, door locks, video doorbells, and more. www.fluenthome.com
連絡先
84042, Lindon, 米国
- (855) 238-4826
- support@fluenthome.com
- fluenthome.com
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この企業のTrustpilot 利用方法
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The technician Jonathan Siemens’s was…
The technician Jonathan Siemens’s was pleasant and took care of the problem immediately very helpful
The agent was very helpful and patient
The agent was very helpful and patient. Her customer service was outstanding.
The young lady that worked with me was top of the line I give her a 20 she was so awesome to work with and very knowledgeable and couldn't be any more help to me than than anybody else she was great s
The young lady that was working with me was very easy to understand and to work with very helpful I couldn't say enough about her to me she was a 10 she just was very very knowledgeable and very Curtis to help a person and that was very pleasant to work with her so I think her very much for for the help that she gave me couldn't ask for better
Got the customer support that I needed…
Got the customer support that I needed promptly. Customer support rep, in my experience, was great to talk with - patient, respectful and helpful.
Fluent home monitoring product, for me, has been exceptional in reliability. I will trade it for no other.
Jonathan excellent service
Jonathan did a great job walking me through what needed to be done without talking down to me which I really appreciated.
The technician understood my issue
The technician understood my issue and worked to resolve it. It had some complexity which I anticipated and she voluntarily and proactively worked with another co-worker to understand how to get the problem with resolved. Since the problem was complex I didn't mind this and I was appreciative that she did this proactively and without excuses.
Working together we got the system up and running again.…
We had several issues to work through and the rep hung in there and resolved all our problems. She was willing to go the extra mile and do the research required. I couldn't be more impressed with her professionalism and diligence.
Patience and courtesy from Dan
Jacq was able to find a solution…
Jacq was able to find a solution quickly and easily. She was pleasant and fast. Did what she said.
Great customer service
The knowledge and caring for the the customer and myself. He went out of his way to make me feel confident and secure. He understood the problem and took care of it in a great way.
Jonathan Semense was spectacular in…
Jonathan Semense was spectacular in getting us all set up and getting our alarm reactivated. Thank you Jonathan!
Fantastic guidance from Jeizza
Jeizza assisted us in updating all camers and panels to our new wifi network. She did it with patience, confidence, and friendliness. Very encouraging. She pivoted to an alternative solution when necessary. She met and exceeded Fluent’s claim of customer support. Thank you, Jeizza! Thank you, Fluent!
Johnathan was extremely helpful as well…
Johnathan was extremely helpful as well as knowledgeable. Worked with me step by step til the process was completed.
Johnathan was a great help and very…
Johnathan was a great help and very patient.
Sam came over on his day off to install…
Sam came over on his day off to install our garage door adapters. He showed up right on time and was done quickly. Outstanding service!
Jonathan did an outstanding job walking…
Jonathan did an outstanding job walking me through setting up my doorbell. Thank you very much, jonathan.
Sam was fantastic
Sam was patient, thoughtful and knew his stuff. Very respectful of my situation and my home. Gave me some confidence back that I was losing with fluent. I am optimistic that things will work well going forward
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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