Fluent Home レビュー 1,039

Achal was amazing. He went through everything in detail. I have to say he went above and beyond my expectation.

Jonathan was very professional and thorough at addressing my difficulty being not able to login to my mobile app. Very patient and explained how I could setup and reuse my app. Terrific help and solved my problem.

Fluent Alarm showed up to my house in July 2022 unannounced while I was at work. The rep tricked my husband into extending our service even though he was under prescribed medication and wasn't coherent. I called to cancel, but was told my account was transferred to a.p.i. I never could reach anyone there and resolved to paying another 3 years. I. June 2025, I contacted Fluent again to cancel my service, as they never did an upgrade and th equipment is now 9 years old. I was directed to send an email to a.p.i. and did so. They responded and agreed to end my contract. I also called my bank and stopped the automatic payments. In October I received a bill stating I'm 3 months behind. I spoke with someone named Manji and received an email from him stating my service was terminated. Why did I get a Bill this month? I've left messages and no return call. I called the monitoring center and was told my account is still active and they are watching. I don't know what they are watching as I now have Ring and their equipment was tossed months ago. Still trying to get rid of this bill and speak with someone.

DO NOT GO WITH FLUENT! YOU ARE BETTER OFF WITH A RING SYSTEM!! ONE OF THE WORST "MONITORING" COMPANIES OUT, AS THEY ARE WATCHING A NONEXISTENT SYSTEM!!!!

Sam was great to work with and so helpful with my questions. He’s as talented as he is personable. Thanks Sam!

Service tech was efficient and answered all questions, went through the system & how to check and/or update

Jonathan was very nice to talk to and was very nice to create a new user in my name for access for me to use. I checked it out and it worked as expected. Thank you Jonathan. //... Joe

Johnathan walked me through all the steps with simple easy to understand instructions.

Thank you so much! Jonathan helped me walk through all the trouble shooting techniques kindly, professionally and patiently and addressed all my concerns. Everything’s working correctly after his guidance and I appreciate his help greatly! Thank you!

Homer was great. He knew the Fluent Home System well and was very patient to help resolve my doorbell issues. Also, very professional. Thank you.

Karan was very professional and informative on the installation process. Clean, tidy and efficient!

Sam was able to work through the issues and get my system set up

1. Very patient
2. Used language I understand, not Greek talk.
3. I learned more in this phone call than the many years I’ve been with this company.he took the time to make sure I understood.
4. Told me about a program that could give me $200.00.
5.i would recommend this man to anyone.

Homer helped me reposition my window sensor after installing new windows. He was very patient and helpful.

Meagan!!!! That was the best guy to come and install. My job was added on to his already full day but he still showed committed to this job. Professional, thorough, and just a pleasure. He took his time ensuring everything was properly set up and to make sure I knew the system. Thank you again!

The person on the other end of the phone Johnathan s

Wonderful and pleasant

He super great customer service. He help me so much. He is a 10 out of 10 rating
He is one in a million.

MESGNA GEBREGZE went above and beyond to get our system up and running!

It helped for a moment. But I'm still having a problem.