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Sam the technician was very helpful, walking me through how to use the system, assisted in downloading the app and making sure that the previous security system “Arlo” was disabled.

Communication was clear. Agent was patient.

Jonathan did a great job of walking me through the problem and we got the whole system working again. He was very patient an knew exactly what needed to be done.

My brother passed away in March 2025 and we contacted company and notified them they sent his file to collection agency to try to get balance. What kind of company does this?.

Very patient with me in the technical area on trying to reprogram a sensor I got frustrated and let the rep know he was kind of enough to offer to call me back and they would work on their end with this issue this was done efficiently in and time wise good glad issue was resolved!

Norman was awesome! Went through different spots in house to find best cell signal. Great person! Very knowledgeable! He definitely deserves a raise!

Mike was an exceptional guy!! Very kind and informative with answering my many questions I had asked him. I would say…to treat him well cause guys like him r hard to find and a huge asset to ur company🙂I give him a definate 11/10!! Best serviceman ever!!

Here on time. Very polite and efficient. Did a great job

The installer was polite, thorough, and helpful. He answered all my questions well and explained the benefits of adding fire alarms to our existing service.

Homer was very patient in dealing with us. He took his time to explain step by step what he was doing and

Luis provided amazing service and really helpful through the setup.

Installer was very good to deal with and very thorough. He made sure everything was working properly and answered any questions I had .Was a good experience

Achal was extremely helpful when installing the new radio transmitter for the 5G upgrade.
He took the time to teach us some new tips and tricks for operating the system. He gave helpful advice and made sure our system was running properly.
He was courteous and professional.
Thank you so much!

Mike the tech was extremely friendly and answered questions. He explained all the work he was doing and was quick and efficient. He upgraded the system to meet current use and requirements. Asked several times if we had any questions or concerns or wanted explanation. Very appreciative of his service.

Horgan was absolutely brilliant. He listened to me and my concerns about my alarm system and trouble shooting worked. Thanks again Jothan

Mike was very professional and answered my questions

Very helpful fast and friendly

Mesgna was very efficient in setting up our system today. He was also very friendly and knowledgeable and was able to answer any questions I had regarding the alarm system. He was also able to add my door locks and key fobs into the system, something that wasn’t originally on my work order. Definitely 5 stars today, thank you!

Thank you for all your assistance, Richard. Thank you for your patience, even though I didn't understand some of the stuff you were patient enough to explain how to do every movement for me to get the cameras working. Have a wonderful day.

Mike was amazing!! Awesome 👌