Focus360 took our money for an SBEM certificate, did none of the work and have now gone into liquidation. Their Director Sam Guest has started a new company SustainPlan doing the same thing, he refu... もっと見る
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レビュアーのコメントを見てみましょう
I’ve worked with a few sustainability consultancies over the years, but Focus 360 Energy has genuinely been a breath of fresh air. They’re responsive, easy to deal with, and know their stuff inside ou... もっと見る
Eventually got a SAP Report but way over the agreed time frame and zero contact about delay. Made multi attempts to make contact during this process and get an update via email and telephone, but no o... もっと見る
The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress through... もっと見る
企業が回答しました
企業情報
Focus 360 Energy について
当該企業による記述
Focus 360 Energy are experts in sustainability and energy efficiency offering a wide range of compressive services, covering everything from individual domestic and Commercial Energy Performance Certificates (EPC’s) to working with many repeating clients across a wide range of sectors which include, but not limited to independent investors with a small private rental portfolio, local authorities, architects, builders and developers. on a consultancy basis for large projects from planning stage through to completion.
Our team of knowledgeable professionals are highly trusted for delivering superior service and building lasting relationships with our customers.
At the forefront of what we do lies a dedication to customer satisfaction, offering tailor-made services to suit your particular business needs, providing an extensive array of energy assessment services that help companies stay on top of the ever-evolving regulations such as energy performance certificates (EPCs), minimum energy efficiency standards (MEES), simplified building energy modelling (SBEM), standard assessment procedure (SAP), air-tightness testing, and sound testing.
You can also rely on us for other property compliance solutions, assistance with new builds and conversions, plus professional consultation and MEES support.
Browse through our list of services today!
We prioritise friendly and informed customer service, answering all inquiries with expertise. Our flexible approach allows us to identify the ideal solution for your business while adhering to industry standards at every turn.
Through our services, we look forward to adding value to what you do best by taking care of regulatory requirements, energy efficiency needs, and safety measures.
See our reviews on
連絡先
86 Shirehampton Road, BS9 2DR, Bristol, 英国
- 03337727398
- enquiries@focus360energy.co.uk
- focus360energy.co.uk
3.5
まあまあ
136件のレビュー
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この企業のTrustpilot 利用方法
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Good initial service
The initial call was informative. The quote very reasonable and payment process easy.
2025年8月6日
Focus 360 Energy からの回答
Thanks for your kind words! We pride ourselves on educating our customer base as part of our service offering.
Very quick & professional service
2025年7月10日
Focus 360 Energy からの回答
Thanks for choosing Focus 360 Energy!
not obvious how to open report.
not sure how to open report.
I downloaded my plans and nothing else.
its not obvious
2025年6月27日
Focus 360 Energy からの回答
Thank you for your feedback. We're genuinely sorry to hear that you had difficulty accessing your report. We strive to make our system as clear and user-friendly as possible, and we very rarely receive comments about users struggling with access.
Had you contacted us directly, we would have been more than happy to resolve this for you immediately. As soon as I became aware of your concern through this review, I promptly emailed your certificates to ensure you had everything you needed.
We’re always here to help, and we appreciate any opportunity to improve the clarity of our process. Should you require any further assistance, please don’t hesitate to reach out to us directly.
Commercial epc
Everything worked as it should.No problems or complaints.Would use this service again in the future.
2025年6月19日
Focus 360 Energy からの回答
We look forward to working with you in the future!
A delight to work with, simple and straightforward service!
This company has been fantastic and applied actual real living brain cells to a job that was being overly complicated by everyone else concerned - helpful and effective I have found them a delight to work with
2025年6月4日
Focus 360 Energy からの回答
Thanks for the kind words Sue!
Very prompt and efficient service
2025年5月15日
Focus 360 Energy からの回答
Thanks for the kind words. We look forward to working with you in the future!
Very helpful and fast at delivering my…
Very helpful and fast at delivering my certification. I will definitely recommend this company.
2025年4月30日
Focus 360 Energy からの回答
Hi Anthony this is great to see, We look forward to working with you in the Future!
Focus 360 Energy からの回答
Thanks for the repeated business Stephen!
Excellent assessor who communicated…
Excellent assessor who communicated well and was very quick in issuing the draft report and dealing with my comments.
The organisation by the office was a little confused!
2025年3月24日
Focus 360 Energy からの回答
Thanks for your feedback, We will look into where the area of confusion occured and rectify this moving forwards.
I was originally quoted 7-10 days for…
I was originally quoted 7-10 days for my report. 3 weeks in I sent emails to find out when it would arrive. I got no response and finally had to call to be told it was still not done.
2025年3月20日
Focus 360 Energy からの回答
Hi Ian,
many thanks for your review, we will be reviewing our internal process to address the issues that led to this.
Many thanks, Will and the rest of the Focus 360 Energy team
Perfect for Building Control
Report was completed to a standard that satisfied building control without a need for further queries. Great price and efficient replies from the team
2025年2月20日
自発的なレビュー
Focus 360 Energy からの回答
Hi Robin, glad to be of service!
Responsive
Responsive, friendly, flexible and quick turn around. All together a really good experience! I highly recommend.
2025年2月11日
Focus 360 Energy からの回答
Hi Dale, many thanks for the repeat business and the 5 Star review!
Alex Cotterill was assigned to help us…
Alex Cotterill was assigned to help us with our report and I can honestly say it was a completely professional service from start to finish, communication was excellent and nothing was too much trouble, amazing customer service, brilliant in fact, well done!
Andy Fraser
2025年2月6日
Focus 360 Energy からの回答
Hi Andy, it is great to read a review where a particular member of staff is highlighted like this, I will be sure to inform Alex!
Great job. Highly recommend.
Everyone I spoke to at the company was very friendly. The service was fast and efficient. Great job. Highly recommend.
2025年1月14日
Focus 360 Energy からの回答
Hi Mel Great to read your positive review of our staff, We were happy help!
Responsive generally and overall good…
Responsive generally and overall good service. We had a problem with our surveyor which as it is arranged through Focus360 then it becomes under their accountability.
2025年1月8日
Focus 360 Energy からの回答
Hi, thank you for review, We like any other company experience issue from time to time so it's great to see that this was resolved.
Focus 360 Energy からの回答
Dan, a pleasure working with you as always!
Focus 360 Energy からの回答
Daryl, many thanks for your repeated business and the 5 Star review!
Absolutely great customer service
Absolutely great customer service, they knew exactly what was needed to be done and understood the situation, very helpfully throughout the whole process, very quick and easy process. Highley recommend these guys.
2025年1月6日
Focus 360 Energy からの回答
Daniel, great to read of your 5 Star services with us, we look forward to working with you again soon!
Very helpful people and a quick service.
2024年11月15日
Focus 360 Energy からの回答
Damian, Thank you for your kind words!
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