Focus 360 Energy レビュー 

136
•
TrustScore 5段階評価の3.5

3.5

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5つ星のうち1の評価

Focus360 took our money for an SBEM certificate, did none of the work and have now gone into liquidation. Their Director Sam Guest has started a new company SustainPlan doing the same thing, he refu... もっと見る

5つ星のうち5の評価

I’ve worked with a few sustainability consultancies over the years, but Focus 360 Energy has genuinely been a breath of fresh air. They’re responsive, easy to deal with, and know their stuff inside ou... もっと見る

5つ星のうち2の評価

Eventually got a SAP Report but way over the agreed time frame and zero contact about delay. Made multi attempts to make contact during this process and get an update via email and telephone, but no o... もっと見る

5つ星のうち5の評価

The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress through... もっと見る

企業が回答しました

企業情報

  1. 環境コンサルタント
  2. ・
  3. 家屋調査士
  4. 環境衛生サービス
  5. 防火サービス

Focus 360 Energy について

当該企業による記述

Focus 360 Energy are experts in sustainability and energy efficiency offering a wide range of compressive services, covering everything from individual domestic and Commercial Energy Performance Certificates (EPC’s) to working with many repeating clients across a wide range of sectors which include, but not limited to independent investors with a small private rental portfolio, local authorities, architects, builders and developers. on a consultancy basis for large projects from planning stage through to completion.

Our team of knowledgeable professionals are highly trusted for delivering superior service and building lasting relationships with our customers.

At the forefront of what we do lies a dedication to customer satisfaction, offering tailor-made services to suit your particular business needs, providing an extensive array of energy assessment services that help companies stay on top of the ever-evolving regulations such as energy performance certificates (EPCs), minimum energy efficiency standards (MEES), simplified building energy modelling (SBEM), standard assessment procedure (SAP), air-tightness testing, and sound testing.

You can also rely on us for other property compliance solutions, assistance with new builds and conversions, plus professional consultation and MEES support.

Browse through our list of services today!

We prioritise friendly and informed customer service, answering all inquiries with expertise. Our flexible approach allows us to identify the ideal solution for your business while adhering to industry standards at every turn.

Through our services, we look forward to adding value to what you do best by taking care of regulatory requirements, energy efficiency needs, and safety measures.

See our reviews on
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連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

136件のレビュー

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3.5

すべてのレビュー

(136)

過去12か月のレビュー数: 30件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Right on time

2024年6月11日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Kenny,

Many thanks for your review, bear us in mind for future work.

Kind Regards,

Will and the Focus 360 Energy team.

5つ星のうち5の評価

Great, prompt service by Focus 360

Sam at Focus 360 and Jessica our assigned assessor did a great job at providing us with sap calculations so quickly for our extension project as work had already begun and the information and report was required by building control for us to continue.

2024年6月6日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Graham,

It was a pleasure working with you, please bear us in mind for any future work!

Kind Regards,

Sam and the rest of the Focus 360 Energy Team.

5つ星のうち3の評価

Lacking customer service post report

Very quick to call back when you make an online enquiry (within minutes on a bank holiday!) Very helpful and friendly at that point. Once they have your money they complete the report on time as agreed but if you have any further queries about your report (which is likely as they are very technical), you don’t get a response. I chased up my query and am still waiting. In the meantime I’ve found the answer elsewhere! Not the cheapest either so you’d expect good customer service both before and after taking your money!

2024年5月20日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Dear Lesley,
Please accept our sincere apologies as our assessor should have responded to your inquiry within 48 hours.

As with all SAP reports there are technical details hence why we included an overview report as an additional document to state a pass or fail.

When you brought this to my attention through our enquiries inbox on the 24th. I did respond to let you know that I was personally looking into this for you. I will be following up with you today.

Regards,

Will.

5つ星のうち5の評価

I am grateful to this company

I am grateful to this company, which provides one of the best services. Highly recommended.

2024年5月14日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Ann it was a pleasure working with you! We look forward to working with you again.

Will and the wider Focus 360 Team.

5つ星のうち5の評価

Professional Service

The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress throughout and was extremely helpful, even taking calls evenings and weekends.

2024年4月30日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Tracy, thanks again for choosing Focus 360 Energy, We are glad we are of contiual support we look forward to working with you in the future!

Regards,

Will and the focus 360 Energy Team.

5つ星のうち5の評価

very kind and well experienced

very kind and well experienced, complete our work in very short notice.
Thank you so much

2024年2月20日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

You are most welcome! Many thanks for your kind words.

Will and the rest of the Focus 360 Team.

5つ星のうち3の評価

Not sure this was worth the money

Not sure this was worth the money. When you do all the work and the ‘professional does not even ask the right questions. With the correct software anyone could do this.

2024年4月9日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Penny, I will be calling you directly to resolve this matter. We do not take feedback like this lightly.

5つ星のうち5の評価

Don't look anywhere else on Google. This is a brilliant company

I had one of the best experiences dealing with Focus 360 Energy. I needed SAP calculations for building control and they were prepared by roughly 24 hours. Beyond amazing service and good dialogue prior to engaging them. Without doubt a huge 5 star.

2024年4月3日
自発的なレビュー
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thanks so much for your kind words, Its great to see our ethos shines through and is evident in our work.

5つ星のうち5の評価

Focus 360 Energy were responsive

Focus 360 Energy were responsive and returned the SAP calculations/ compliance report for our unusual straw bale project quickly and efficiently. It was good to be able to speak to the assessor and their email responses arrived to promised timescales.

2024年3月26日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thankyou for your review, I hope you will look to use us moving forwards!

5つ星のうち5の評価

They did exactly what they said they…

They did exactly what they said they would on the date they said. When I had a query if no one was available the call back was very quick and they were very helpful. My only frustration was the software being used to communicate as this is not of the same quality as the people who were really excellent. I'd trust them to do it again and recommend them.

2024年3月13日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Hazel, thank you for your in-depth review. Off the back of your comments, we are looking into our system and specifically the communications hub. A review that helps us to improve is very much appreciated!

5つ星のうち5の評価

Great communication and helped me…

Great communication and helped me understand requirements. Produced reports ina very timely manner. Many thanks!

2024年3月1日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thanks for your kind words Natasha!

Regards,

Will and the rest of the Focus 360 Energy Team.

5つ星のうち5の評価

I would like to thanks Will and Jess…

I would like to thanks Will and Jess for their unwavering support ensuring a SAP calculation was accepted by an extremely difficult Building Control surveyor. The project went on for months and required real tenacity from Will and Jess.
They supported me on every step of the way and were happy to speak with building control multiple times! It would have been really easy for them to dismiss this project as too difficult, but they were completed invested in getting the approvals required. I will be forever grateful and highly recommend

2024年2月28日
自発的なレビュー
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

It was our pleasure Mark! Thanks for the review.

Regards,

Will and the rest of the Focus 360 Energy Team

5つ星のうち5の評価

Sap for extension

Prompt reply from enquiry, Will was helpful from the outset and the report was completed exactly when they said it would be.would highly recommend.

2024年2月27日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thanks for choosing Focus 360! And for the kind words!

Regards,

Will and the rest of the Focus 360 Energy Team.

5つ星のうち5の評価

Cost effective and professional

I came across focus after a google search. They were cost-effective and fast. One team member Will helped me a lot, and gave some great advice.

I will certainly use them in the future

2024年2月22日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thanks for your kind words Noss, We look forward to working with you in the future!

5つ星のうち5の評価

Excellent service received form the…

Excellent service received form the Focus 360 Energy team, we had 3 SAP EPC's commissioned in total with a hard deadline. The Focus 360 team were a joy to work with, communication throughout was great even on weekends and evenings which was appreciated, they went above and beyond to help us hit the deadline, we cannot recommend enough A******

2024年2月16日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Pardip, this is great to read! Thanks for your custom. Will and the rest of the Focus 360 Energy Team.

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