Focus 360 Energy レビュー 

136
•
TrustScore 5段階評価の3.5

3.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち1の評価

Focus360 took our money for an SBEM certificate, did none of the work and have now gone into liquidation. Their Director Sam Guest has started a new company SustainPlan doing the same thing, he refu... もっと見る

5つ星のうち5の評価

I’ve worked with a few sustainability consultancies over the years, but Focus 360 Energy has genuinely been a breath of fresh air. They’re responsive, easy to deal with, and know their stuff inside ou... もっと見る

5つ星のうち2の評価

Eventually got a SAP Report but way over the agreed time frame and zero contact about delay. Made multi attempts to make contact during this process and get an update via email and telephone, but no o... もっと見る

5つ星のうち5の評価

The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress through... もっと見る

企業が回答しました

企業情報

  1. 環境コンサルタント
  2. ・
  3. 家屋調査士
  4. 環境衛生サービス
  5. 防火サービス

Focus 360 Energy について

当該企業による記述

Focus 360 Energy are experts in sustainability and energy efficiency offering a wide range of compressive services, covering everything from individual domestic and Commercial Energy Performance Certificates (EPC’s) to working with many repeating clients across a wide range of sectors which include, but not limited to independent investors with a small private rental portfolio, local authorities, architects, builders and developers. on a consultancy basis for large projects from planning stage through to completion.

Our team of knowledgeable professionals are highly trusted for delivering superior service and building lasting relationships with our customers.

At the forefront of what we do lies a dedication to customer satisfaction, offering tailor-made services to suit your particular business needs, providing an extensive array of energy assessment services that help companies stay on top of the ever-evolving regulations such as energy performance certificates (EPCs), minimum energy efficiency standards (MEES), simplified building energy modelling (SBEM), standard assessment procedure (SAP), air-tightness testing, and sound testing.

You can also rely on us for other property compliance solutions, assistance with new builds and conversions, plus professional consultation and MEES support.

Browse through our list of services today!

We prioritise friendly and informed customer service, answering all inquiries with expertise. Our flexible approach allows us to identify the ideal solution for your business while adhering to industry standards at every turn.

Through our services, we look forward to adding value to what you do best by taking care of regulatory requirements, energy efficiency needs, and safety measures.

See our reviews on
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連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.5

すべてのレビュー

(136)

過去12か月のレビュー数: 30件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sam and his team were excellent

Sam and his team were excellent. Got my report sent out in great time. Service was amazing. Thanks guys.

2024年1月10日
自発的なレビュー
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Nick, Thanks for the kind words. You know where we are for next time!

5つ星のうち5の評価

Great communication and efficiency with…

Great communication and efficiency with both Will and Jessica for our SAP Calculation report. Would highly recommend.
Thank you.

2024年2月8日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Chris,

Thanks so jych for your kind words! I'll be sure to let Jess know.

Regards,

Will and the rest of the Focus 360 Energy Team.

5つ星のうち5の評価

Excellent Professional & Personal Service

Following a request from the LA, Focus360 Energy responded extremely quickly to my urgent need to update an Energy Report they had produced last year. Will Higgins was on the end of the phone when I called for help, and he responded straightaway.
Alex Cotterill produced the revised Report in a few days, complete with a detailed explanation in an email. Excellent.

2024年1月16日
自発的なレビュー
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thanks for your kind words Mike. We are always happy to help!

5つ星のうち5の評価

Updated review

Thevteam at 360 really came though for me, producing a report that exceeded my expectations. After initial miscommunication, their interactions were first class. Thanks again.

2024年1月5日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Steven, Thanks coming back and leaving a second review. When we saw your intital 1 star review, we knew it was something we could rectify. Glad to be of assistance.

Kind regards,

Will and the rest of the Focus 360 Energy team.

5つ星のうち5の評価

Thank you William for helping me to get…

Thank you William for helping me to get my building regs , even when the council wanted more information , top company & a top man .

2023年12月4日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Gary,

It was my pleasure!

Kind Regards,

Will and the rest of the Focus 360 Energy Team

5つ星のうち1の評価

No service provided but took our money@

We paid over £300.00 for an SAP service and more than 4 weeks later we have received nothing. I've sent numerous emails chasing for information and still no response or acknowledgement. Very unprofessional, bordering on scammers in their operations

2023年11月7日
自発的なレビュー
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Steven,
I want to first thank you for your review, as we will review our process to improve so that this is not repeated. I note you chased to the email that chases for payment rather than our main enquiries inbox that is regularly monitored. We have been unable to complete your SAP thus far as we are awaiting floorplans from yourself. I will be calling you today to obtain the floorplans and get this resolved today.

5つ星のうち5の評価

You did pretty well!

You did pretty well! I needed a SAP report fast after being badly let down. Will in sales was supportive and responsive. Alex did a great job despite being on a course, and the whole thing was turned round quickly. There was a technical glitch, but that was fixed within the original target timescale.

2023年12月13日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Martin, Thanks for your kind words! I'm glad we were able to help.

regards,

Will and the Focus 360 Energy Team

5つ星のうち5の評価

Great company

Great company. Great communication. Couldn’t recommend this company enough. They were there all the way through the process, helping me with any questions that I had.

2023年10月2日
自発的なレビュー
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Simon,

Many thanks For your kind words, it was a pleasure working with you.

Kind regards,

Will and the rest of the Focus 360 Energy Team.

5つ星のうち5の評価

Would like to pass on our thanks to…

Would like to pass on our thanks to Will for his excellent service and attention and for the speedy response to our request for support. Great job, thank you

2023年11月24日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Alan & Deborah,
Thanks for your kind words, I'm glad we could help!

Kind regards,

Will and the Focus 360 Energy Team.

5つ星のうち5の評価

We required to provide a SAP assessment…

We required to provide a SAP assessment to support building control condition in support of an overglazing concern for an extension.Will at Focus 360 energy was very helpful in explaining what he could provide from the company he was pro active in chasing up the progress.
A SAP assessment was provided within about a week from receipt of info.
It was produced with no additional requirements for us.
Building control have confirmed this assessment clears the condition.

2023年11月10日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Kev,

thank you so much for your kind words!

Will and the rest of the Focus 360 energy Team.

5つ星のうち5の評価

As a total novice in all this they have…

As a total novice in all this they have been very professional and kept me right up to speed with proceedings communication has been great and everyone was were they were meant to be on time, nothing to compare with but to me a good helpful company that does exactly what it says no fuss cheers

2023年11月16日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Paul,
thank you for your kind words! I'll be sure to pass on your comments onto our team.

Many Thanks,

Will and the rest of the Focus 360 team.

5つ星のうち5の評価

Very professional

Very professional, efficient and well orchestrated service. Perfect mix of easy online booking and a knowledgeable and friendly surveyor.

2023年11月16日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Thanks Joanne, thats great to see! I'll ensure our surveyor is aware of your kind words.

5つ星のうち5の評価

1st class service

Really nice to deal with didn’t complicate what is a new requirement. Kept it simple and really fast results. Would highly recommend
Susie and Andy bennett

2023年11月13日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Susie and Andy,
Thank you for your kind words. Please keep us in mind for any future requirements.
Regards,
Will H & the Focus 360 Team.

5つ星のうち5の評価

Easy to deal with

Easy to deal with, and delivered the report when they said.

2023年11月2日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Jason,

Thank you for the 5 Star review! Bear us in mind for any future projects.

Many thanks,

Will and the team at Focus 360 Energy.

5つ星のうち4の評価

Professional service

Professional and efficient service with quality report. Good value for money also.

2023年10月18日
Focus 360 Energy ロゴ

Focus 360 Energy からの回答

Hi Dave,

I'll be sure to pass your comments onto our team, its great to see our ethos is readily apparent through your experience with us.

Many thanks,

Will and the team at Focus 360 Energy.

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