Footkit レビュー 

48
•
TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I love this company and have used them on several occasions for tops. I recently ordered another top and received it the other day and as always I am extremely happy with my purchase. The quality is s... もっと見る

5つ星のうち1の評価

I have emailed several times to see when my purchase will arrive , to start the emails were ok but then I got a very rude one which now reading the reviews I can see it’s not just me . After receiving... もっと見る

企業が回答しました

5つ星のうち5の評価

UPDATED REVIEW: After putting a bad review on Trustpilot, I received a reply from Footkit informing me that they had replied to my emails and to check my junk, indeed all 3 replies were there! I r... もっと見る

企業が回答しました

5つ星のうち1の評価

I have to say it has been bad. I ordered chelsea new kit for my son i was sent the old kit. I am still waiting for the new one and the others since a month now no tracking number.

企業情報

  1. サッカー クラブ

当該企業による記述

We offer all the popular kits from all of your favourite clubs. We have great prices for all of our items and we make it easier and more affordable for you to support your favourite clubs without the huge price tag. We also give you the option to customise your kit, with personalisation which can either be your favourite player or your own name.


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3.2

まあまあ

TrustScore 5段階評価の3

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(48)

過去12か月のレビュー数: 5件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant company

I love this company and have used them on several occasions for tops. I recently ordered another top and received it the other day and as always I am extremely happy with my purchase. The quality is so good and I was kept informed throughout the process and when shipment had been done. I have no issue whatsoever in recommending Footkit.net to anyone because they are so good. A 5 star plus company ⭐⭐⭐⭐⭐+++++

2026年8月13日
自発的なレビュー
5つ星のうち3の評価

Communication issues

Ordered 3 kits on the 22nd may, 25th of may it had been dispatched, 22 june still no sign of kits. Emailed on the 4th of june which i did get a quick repsonse telling me it was at uk customs waiting to be processed, told them this is a birthday present for the 25th june which they said it should be here well before then. So i have emailed them a few times but with no reply. ?? Update if kits arrive. Still no reply ... UPDATE: 25/06/2026 so there was some mis communitcation there end, the items was retained by customs. so they have re sent order which should arrive tomorrow and as a good will gesture they are sending another kit free of charge.. kids have arrived ! They are fantastic good quality !

2026年6月22日
自発的なレビュー
5つ星のうち5の評価

Great customer service

Great customer service. My order was shipped quickly. However, my order got delayed, the customer support were quick to reply and rectify.

Can't fault. Delay was not their fault!

2026年3月2日
自発的なレビュー
5つ星のうち1の評価

DO NOT use these bunch of clowns

Do not use these bunch of clowns. Sent incorrect kit and won’t refund me. I have to pay to send back as the don’t have return labels. Offered me 70% refund to keep, (absolute shocking.. worst Chinese company I’ve ever dealt with) and a member of staff said they would get sacked if they did more than 70%..

2025年11月5日
自発的なレビュー
Footkit ロゴ

Footkit からの回答

Hi,

We have NEVER offered anyone 70% off to keep the incorrect kit. If we had made a mistake we would pay for the return postage and send out the correct kit. Secondly we’re not a Chinese company, so please review the correct site. We’re fed up of receiving reviews from a website that isn’t ours. Please go and post your review under the correct site.

5つ星のうち3の評価

My top arrived today after 2 months of…

My top arrived today after 2 months of waiting.It is good quality and cheap.If you're prepared to wait then go for it.

2025年9月25日
自発的なレビュー
Footkit ロゴ

Footkit からの回答

Good afternoon,

You're reviewing the wrong site, our wait time is not this long and we have no orders for you. If you'd like to try our site then please order through https://footkit.net/

5つ星のうち4の評価

Happy

We received our Leeds away shirts 16 days after ordering, they are quite good copies although the blue seems slightly lighter than the “real” shirts
Happy with what we paid and delivery time

2025年9月16日
自発的なレビュー
5つ星のうち5の評価

Quality, Quality, Quality....

The quality of the items is absolutely excellent and the delivery arrived before expected delivery date. I've had a great experience using footkit.net and will most certainly be using them again. I'm a first time user of the site but had no worries or problems with any part of the full process. I highly recommend footkit.net for your items, give them a go and check it out.

2025年8月12日
自発的なレビュー
5つ星のうち5の評価

I rate footkit very highly I've been…

I rate footkit very highly I've been using this site quite often for myself and I've passed it on to several friends and family members over the years ...and they all love it maybe delivery time could b a bit quicker but overall a very good site

2025年8月5日
自発的なレビュー
5つ星のうち2の評価

I hate leaving bad reviews but I…

I hate leaving bad reviews but I ordered my grandson a Nottingham Forrest kit on 6th July and to date only received confirmation of the order. No other communication despite sending two enquiries. I’m now going to have to start looking at getting a refund,

** finally received today 12th august **

2025年7月6日
自発的なレビュー
Footkit ロゴ

Footkit からの回答

Good morning,

You have sent us three enquiries, two on the 15th which were the exact same. Then another one on the 16th. We have responded to all of these emails, including another email we sent to you on the 8th July. I have sent screenshots of this to your email address today, so please review this. If you're still not receiving our emails, please supply us with an alternative email address as you're not receiving our replies.

5つ星のうち2の評価

Order finally received …

Further to my review last week my order from Footkit has arrived. While it took an unexplainable long time the product is excellent quality. While the service could be improved the products are genuine and good value

2025年6月30日
自発的なレビュー
5つ星のうち1の評価

I have emailed several times to see…

I have emailed several times to see when my purchase will arrive , to start the emails were ok but then I got a very rude one which now reading the reviews I can see it’s not just me . After receiving my purchase 12 days after order it’s a fake but doesn’t state that on the web site

2025年6月5日
自発的なレビュー
Footkit ロゴ

Footkit からの回答

Good evening,

Whilst we appreciate honest reviews, yours is not one. You have sent multiple emails, asking for an update on your order to which we responded asking for an order number but never received a response. You finally followed up with your order number after the 5th email. But instead of sending us the order number once you decided to send the order number multiple times in quick succession, this was automatically flagged and filtered into spam for obvious reasons. We responded to your query within a few hours after receiving your order number to which we received the same copy and pasted email asking for an update again. When pointing out that we had already responded and that you can see the response in the email chain with a screenshot you accused us of being rude. Now as for the fake strip, if the item is fake as you claim please post a picture so everyone can see. Instead of trying to ruining a small business with a bogus review, I would appreciate if you took the time to take an online course on how to use your email correctly. The subject line is not where your queries go, it is just to summarise the content that is going in your email.

5つ星のうち1の評価

Lad være med at købe noget fra FootKit.net.

Jeg har bestilt en Newcasstel fodbold T'shirt til min drengs fødselsdag men den kom ikke til tiden. I dag d.25 april godt 3 ugers efter min drengs fødselsdag får jeg brev fra postNorden Danmark, at " Din forsendelse indeholder varer, som måske ikke er lovlige at indføre i Danmark. Forsendelsen er derfor overdraget til TOLDSTYRELSEN til kontrol og derfor har postNord ikke længere råderet over din forsendelse og vi kan derfor
heller ikke hjælpe med mere info "
Og toldstyrelsen skrive til mig og oplyse mig at de påbegynde sagsbehandling senest 3 måneder efter de har modtaget forsendelsen fra PostNord og de kan ikke besvare spørgsmål om min forsendelse, inden de har påbegyndt sagsbehandling.
Så min konklusion er , lad være med at bestille varer fra FootKit.net
Mebrahtu Hadgu.

2025年5月2日
自発的なレビュー
Footkit ロゴ

Footkit からの回答

Hi,

You have posted this review but have not contacted us. We were not aware of any issues, as we send 100's of orders out every week. Please get in touch with us directly, and we will get this resolved. If you can please email us in English at our email address info@footkit.net

5つ星のうち5の評価

Great product …

I ordered two kits for Christmas and was worried they weren’t going to be delivered as the website was then placed under construction and I couldn’t track anything however after getting in contacting was provided with a tracking number and was told when delivery would be. The kits have arrived today and they are fantastic quality better than expected very pleased and will be placing more orders!

2024年12月14日
自発的なレビュー
5つ星のうち5の評価

Review updated

UPDATED REVIEW: After putting a bad review on Trustpilot, I received a reply from Footkit informing me that they had replied to my emails and to check my junk, indeed all 3 replies were there! I received my order today so I just wanted to correct my review and apologise to Footkit.
ORIGINAL REVIEW:
Kit ordered 3/11, received email 6/11 saying order has been shipped and a Royal Mail tracking number. Royal Mail app says ‘we are expecting it’. Emailed and filled out contact form on footkit website 3 times asking when I can expect delivery. No reply received. Dreadful customer service.

2024年11月22日
自発的なレビュー
Footkit ロゴ

Footkit からの回答

Good evening,

We have responded to all of your emails, including the one you have sent yesterday. Including screenshots, please check your junk / spam…

5つ星のうち1の評価

Not good…

Left 2 or 3 message/Email had no reply to them. 11 days delivery and still waiting. Not very good customers service. Don’t use.

2024年11月2日
自発的なレビュー

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