The main novelty for me—digging for the genuine cut and polished diamond inside—it makes the burn feel like an event. Watching the wax pool down to reveal the foil-wrapped gemstone added a fun, in... もっと見る
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ForeverWick has the best smelling candles. They have great quality and many different themes and scents to pick from. Plus you get a diamond in every candle. Also the customer service is great. They w... もっと見る
I have made upwards of 15 orders from them and have been completly satisified everytime i use your diamond candle as a replacement for roses for my wife.she is much happier with my gift that doesn't d... もっと見る
Customer service is fantastic, one of my candles from my order came broken they gave me the option of my money back or store credit. I decided store credit due to the fact I will be ordering from t... もっと見る
企業情報
当該企業による記述
ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!
連絡先
N Oakley Blvd 333, 60612, Chicago, 米国
- foreverwickcandle.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 7%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very nice & professional!!
Do not be a sucker
Do not be a sucker. The reviews are fake. Written by the staff. What you get are Candles that burn extremely fast and the diamonds are the absolute tiniest chips that care barely be seen by the naked eye. This is a total scam, they get away with it because your really just buying an overpriced candle. I have filed complaint with BBB. I was shocked to see hundreds of complaints on the BBB.
The response from Mary was fast and…
The response from Mary was fast and helpful to resolve an issue with shipping. Very professional and helpful
Great Experience
I loved the candles I got from this company! They smelled great, and lasted a while. I had a candle that got some wax in the vials, but the costumer service was so great, it more than made up for it. They not only sent me the gems, but they sent me extra! I love the gems, and I loved lighting the candles to get to them.
GREAT PRODUCT
They are making a quality product that is a great gift for your better half, or grandma, or momma. The Forever Wick Brand is great. And if they have any concerns they will reach out to you to get your shipment correct and on its way to you.
Originally got a candle from them for…
Originally got a candle from them for my wife and I wedding anniversary the label was creased 😕 but they sent a replacement candle for free and I got to keep the original one I ordered I would highly recommend buying from this company great customer service also thank you
Customer Service & Replacements
I wanted to write a review because I had placed an order for 5 candles. When they arrived 3 were broken.I contacted the company and explained what happened along with the pictures of.the broken in the box. They responded quickly on gave me 3 options. I decided to replace the candles. I told them they need better packaging. I was so worried I'd get broken candles again. My replacements arrived yesterday. Perfectly protected, improved packaging. No broken candles. I was so happy. I appreciated the constant communication I received. This was what made my decision to try replacement. These candles are awesome and the scents are very fragrant compared to others I received. I'm very happy with the handling of my situation.
Buy them!!!
I am a repeat customer, and I highly recommend this company and these candles! My mom has a love for candles with diamonds in them, and this is the best company that provides them that I have found. Not only are the diamonds packaged and easy to retrieve— they also smell amazing! My mom and I are buying them now just for the awesome scents. I’ve given a few as gifts, and they are a hit. Best of all, the one time I needed customer service, they reached out so fast that I thought it was a mistake. This isn’t an AI review and I was not coerced in any way to do this— I just want to give this great company a boost, because it is deserved!
Tough times don't last but tough people…
Tough times don't last but tough people do that's what takes to be a hero this company has a
Hero T.E.A.M= Tough Energy Always Moving.
I ordered candles for Christmas gifts
I ordered candles for Christmas gifts. My daughter finally got to the vial in her candle, however, when she opened it there was nothing in it. I reached out to customer service and received an immediate response. They were so thoughtful and helpful. They are sending me a “diamond gift” in the mail to make up for the missing gem.
I am very pleased with their efficiency and care into this matter. I will certainly purchase again. BTW, the candle smelled delightful. Alaskan Diamond.
Looks like it has good quality candles.
Excellent customer service!
Affordable perfect gift
Fast shipping, the candles is exactly how they advertised it perfect 👌. Custom support is very fast. The best part is that it is affordable and a perfect gift for yourself or for someone else. Thank you
They reached out as soon as possible…
They reached out as soon as possible when they realized there was an issue with my shipping address, super excited to get my candle and see what stone I get :)
They have a pretty good selection of…
They have a pretty good selection of candles to choose from. This was my first time ordering from forever wick candle. It took a little bit to get the candle after it was shipped. The candle smells good. The packaging isn't what I expected from the advertising I seen. The candle showed up in a brown box no top on the candle and just wrapped in bubble wrap. Overall my wife is happy with the candle and that's all that matters to me. I will order again and recommend.
Wow talk about scents.
Wow talk about scents.. these candles actually smell great while burning, and the added bonus of some gems. FW even listens and responds when you contact them. I contacted them about the bottle for the gems leaking and filling with wax because of loose lids and on my next batch a candles they had changed the lid to be a cork that if it gets wax on it would just help seal it closed
Gimicky and misleading
While they are a bit gimmicky and misleading, the candles do smell good and are of decent quality. The main reason for the low score is the cost. The candles (and the diamond inside them) are not worth the $100 price tag. Neither are that high quality. The only time to get one is when it is on super sale and you can score a candle for around $20 bucks. Even $40 is too much for these things.
I had a slight shipping issue and when…
I had a slight shipping issue and when I reached out to foreverwick about this they looked into my issue and sent me a message back very quickly and confirmed my order and shipping date I was impressed with the service and response time
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