Free Spirit Shop レビュー 

136
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Well made jewelry. Good quality. Beautiful Malas especially. Colors may not be as bright as pictured. They are real not fake. They affect me. Shipping sometimes takes time, but will get to you. Any pr... もっと見る

5つ星のうち5の評価

Natural Black Rutilated Quartz & Clear Quartz Mala Bead Necklace - silver 80cm long × 1 I just received this necklace as described above. It is simply lovely. I have ordered a couple of things recent... もっと見る

企業が回答しました

5つ星のうち2の評価

My delivery went to a wrong address. Working with customer service was very cumbersome, repetitive and kept saying they would escalate to next level. Finally whoever received my package delivered it t... もっと見る

5つ星のうち5の評価

Free Spirit Shop jewellery is beautiful. My friend gifted me with a beautiful bracelet, and as I am vegan, I was pleasantly surprised that it came with an alternative to leather. I love it, and when m... もっと見る

企業情報

  1. 宝石店

当該企業による記述

We specialize in handmade gemstone jewelry such as wap bracelets, watch bands, mala beads, necklaces & earrings.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 30%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(136)

過去12か月のレビュー数: 21件

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5つ星のうち1の評価

I ordered on oct

I ordered on oct. 4th still hadn't received it. Emailed on nov.4th nov 6th I get a email saying my bracelet has arrived at 6am. Who's delivering thst time of morning. But nothings there, still have not received my bracelet

2025年11月4日
自発的なレビュー
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Hi Toshanda,

Thank you for your message. We’re sorry for the confusion and for any frustration caused by the delivery updates. We checked the tracking, and your bracelet was delivered on November 10th.

Feel free to reach out to us directly if you need anything else. We truly want to make sure you received your order and are happy with your experience.

Thank you for your understanding.

Have a wonderful day,
Sarah

5つ星のうち5の評価

Seven chakra bracelet

I bought this bracelet a few weeks ago I absolutely love it. The stones are beautiful the colours are great the 8mm beads are a good size for me as it matches my super sevens bracelet. The web site is easy to use (as I am not computer savy )lots of choice and everything I have bought is of excellent quality delivery didn't take long and packaging was good. Judy

2025年9月29日
自発的なレビュー
5つ星のうち1の評価

Awful quality apple watch strap

We ordered a beautiful apple watch strap for my daughters birthday. We gave it to her a week after it arraived and she wore it for 32 days and it snapped. We contacted customer service and because it was 32 days they said they only guarantee quality for 30 days. Terrible quality, I would not recommend at all.

2025年9月23日
自発的なレビュー
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Hello,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your daughter’s watch strap didn’t meet your expectations. We strive to offer high-quality products and always aim to address concerns promptly.

After reviewing your order details, we noticed that the item was delivered 2 months ago at the time of your inquiry. As per our policy, we offer a 30-day quality guarantee for items purchased, which is why we were unable to provide a free replacement. At this stage, the condition of the strap depends on care and usage. However, we understand that wear and tear can happen, and we would love to help make things right. As we’ve already mentioned via email, we’d be happy to offer you a 30% discount on a new strap.

We genuinely appreciate your understanding and hope we can turn this experience around for you. If you'd like to take advantage of the discount or have any further questions, please don’t hesitate to reach out.

Best regards,
Sarah

5つ星のうち1の評価

misleading images / no returns

Unfortunately a disappointing experience. One bracelet was really small (they dont mark sizing so just worth being aware this is a risk). One didn't look remotely like the images and when I complained they said it was 'natural variation of bead colouring'. But it was essentially dull brown instead of bright purple. Their returns policy is to post registered delivery at your own expense from the UK to France, only to get a credit and no refund. I do therefore unfortunately regret purchasing anything. So just be aware that its essentially no returns on that basis.

2025年9月3日
自発的なレビュー
5つ星のうち5の評価

Exceeded expectations- gorgeous!

It’s hard to tell how nice jewellery is going to be, when you see it online. Beaded bracelets can be so hit and miss.
I am so so thrilled with my beautiful purchase from Free Spirit and was stopped, the very first time I wore it, to ask where I got it from.
Beautiful colours, quality and style.
I’ll be ordering again soon - whenever I need a pick-me-up. It’s just yummy.

2025年9月1日
自発的なレビュー
5つ星のうち5の評価

All happy here

I found a good choice of items and, having ordered a number of different pieces, was delighted to find that they matched the descriptions given. Most of the pieces I chose were for family and friends and all are very happy.

2025年6月11日
自発的なレビュー
5つ星のうち5の評価

Extraordinary natural stone jewelry

I recently purchased four pairs of earrings. The stones are truly extraordinary and the craftsmanship top-notch. Their Customer Service is friendly and was incredibly responsive via email when I was choosing an alternate selection. I can highly recommend this company for both products and customer service. I will be a repeat customer.

2025年6月30日
自発的なレビュー
5つ星のうち5の評価

Friendly and Fabulous

Friendly and Fabulous!
The online shop is so easy to navigate, and the customer service is awesome! It did take a little longer to get my items (not so many thanks Trump...) but they kept me informed every step of the way! The beauties I got are stunning and amazing quality. Will 100% be buying more and recommending my peeps!!!

2025年5月6日
自発的なレビュー
5つ星のうち1の評価

Purchased what was described on website…

Purchased what was described on website as a sterling silver crest moon necklace, item came and is clearly not sterling silver it is silver plated at best packaging from China not Canada states sterling silver and also platinum plated, no hallmark stamp and is magnetic in parts. Emailed to explain the issue and the store disputed and said it is sterling silver. Have had a jeweller friend of mine take a look and it is not. I responded back to store who then have given me instructions on return to France at my own expense even though there is a UK return address on the package itself. After returning I will be issued a store credit! Since my complaint with this shop the item is now no longer listed it has disappeared conveniently. Uk law I am entitled to a full refund if item is not as described I will not be and do not recommend anybody purchases from this store.

2025年5月23日
自発的なレビュー
5つ星のうち3の評価

J attends ma commande depuis le 17 mai et j' ai pas de nouvelle

J attends ma commande depuis le 17 mai et j' ai pas de nouvelles . Pas de lien de suivi qui fonctionne.

2025年5月25日
自発的なレビュー
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Hi Andre,

Thank you for your message. We believe this review may have been posted on the wrong company page, as we cannot find any order matching your details in our system.

To help ensure your concern reaches the right team, could you please remove this review and post it on the correct company’s page? If you still believe it does relate to us, feel free to send us a private message with your order information so we can assist you directly.

Thank you for your understanding and cooperation.

Best regards,
Free Spirit Shop

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