Free Spirit Shop レビュヌ 

136
•
TrustScore 5段階評䟡の4

3.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Well made jewelry. Good quality. Beautiful Malas especially. Colors may not be as bright as pictured. They are real not fake. They affect me. Shipping sometimes takes time, but will get to you. Any pr... もっず芋る

5぀星のうち5の評䟡

Natural Black Rutilated Quartz & Clear Quartz Mala Bead Necklace - silver 80cm long × 1 I just received this necklace as described above. It is simply lovely. I have ordered a couple of things recent... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

My delivery went to a wrong address. Working with customer service was very cumbersome, repetitive and kept saying they would escalate to next level. Finally whoever received my package delivered it t... もっず芋る

5぀星のうち5の評䟡

Free Spirit Shop jewellery is beautiful. My friend gifted me with a beautiful bracelet, and as I am vegan, I was pleasantly surprised that it came with an alternative to leather. I love it, and when m... もっず芋る

䌁業情報

  1. 宝石店

圓該䌁業による蚘述

We specialize in handmade gemstone jewelry such as wap bracelets, watch bands, mala beads, necklaces & earrings.


連絡先

3.8

ほが満足

TrustScore 5段階評䟡の4

136件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 30に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.8

すべおのレビュヌ

(136)

過去12か月のレビュヌ数: 21ä»¶

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5぀星のうち1の評䟡

Complaint re Broken strap NO refund

I rarely write review but this is such appaling after service.Unfortunately I bought the Natural Pink Aventurine & Pearl Apple Watch Bracelet on Jan 2nd with a number of other straps so I spent a huge sum of money with ecah strap aprox 50USD. Now 4 months later having only worn the strap intermittently it broke. These straps are not cheap but look lovely but i would have expected it to last more than 4 months for infrequent use. I contacted Free spirit and they said that after 30 days all they would offer me is 25% off my next strap. I find this totally unacceptable that a strap last 4 months and all they offer is 25% off another purchase

2025幎5月12日
自発的なレビュヌ
Free Spirit Shop ロゎ

Free Spirit Shop からの回答

Hi Angela,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Natural Pink Aventurine & Pearl Apple Watch Bracelet broke after a few months, and we understand how disappointing that must be—especially when you've purchased multiple pieces from us in the past.

Please know that all of our straps are handcrafted with care, using natural gemstones and delicate materials. As with any piece of jewelry, their longevity can vary depending on how they're worn and cared for. While many of our customers enjoy their straps for years, proper handling and care are essential, particularly for more delicate designs like this one.

Our policy covers defects within 30 days of delivery, which is standard across most jewelry and accessory retailers. As your item was delivered over four months ago, we're unfortunately unable to provide a free replacement. However, we did offer you a 30% discount on a new strap as a goodwill gesture, which we believe is a fair and reasonable resolution under the circumstances.

We do appreciate your support and hope you’ll consider giving our products another try—with proper care, they can remain beautiful and functional for years to come.

Warm regards,
Sarah

5぀星のうち5の評䟡

Amazing Experience - Highly Recommend

What an amazing shop - I purchased two rings from Free Spirit and they both arrived fairly quick. The packaging was so lovely, even came with two polishing cloths! The rings are real silver, no tarnishing, and I wear my jewelry all the time (even washing dishes didn’t cause any issues!) Also such great customer service and so so so happy with these rings. The quality and craftsmanship is outstanding.
A++ Free Spirit!!

2025幎4月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly Recommend 5 ⭐

These beads are wonderful. Real great quality and beautiful. I had an issue with one bracelet I bought and mailed customer care and they got back to me promptly and sent me a brand new bracelet with no issues what so ever. Obviously I had to send pics to show my issue but it was the least I expected. Their customer service is excellent and for this alone I will be purchasing again from them. I will be telling my friends about them and I highly recommend to all. I’m from Ireland and delivery was a lot quicker than expected. A week. Thank you again for a wonderful experience and the most beautiful and great quality bracelets. I can’t wait to shop again.

2025幎4月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Free Spirit Shop jewellery is


Free Spirit Shop jewellery is beautiful. My friend gifted me with a beautiful bracelet, and as I am vegan, I was pleasantly surprised that it came with an alternative to leather. I love it, and when my 18 year old granddaughter saw mine, she asked if I could please get her one for her birthday. I recently purchased a beautiful bracelet for her which she loves. Very beautiful, and well made

2025幎3月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Return policy is the worst

The product was pretty just didnt work with my watch...their return policy is horrible...They ask you to return it to China and pay for shipping yourself so the shipping fee was more than the item was worth. So pretty much if you live in the US dont plan on returning or exchanging with this company...and of course they dont tell you this up front.

2025幎3月31日
自発的なレビュヌ
5぀星のうち1の評䟡

Extremely disappointed


I received my garmin watch band 12/26/24. Started wearing in Jan 2025. It was beautiful. By mid Feb, I noticed lose strings on 1 side of the band. Then noticed 1 piece missing upon more careful inspection. I placed a tape on it to keep it together. I contacted Free Spirit. Sent them pictures. And their answer was their warranty is passed 30 days, offered a 25% discount if I wanted to purchase a new band. UNBELIEVABLE!!! for the price, I didn't expect their product to fall apart in less than 2 month's use. I don't do anything hard core, to where the watch was exposed to "harsh" wear and tear. Not even swimming. I'm highly disappointed.

2025幎2月28日
自発的なレビュヌ
5぀星のうち5の評䟡

To be honest I was a little concerned


To be honest I was a little concerned as I ordered on 20th Jan and no further updates on delivery after couple of weeks...however I emailed and received reply within 24 hours giving reassurance. Have now just received my bracelet and it is truly lovely! I will definitely be ordering from them again .

2025幎2月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Great shop to buy from!

Very easy site to navigate and lots of choice. Descriptions were accurate. I am very happy with both my purchases and will definitely buy from them again. Also like being rewarded for taking the time to review purchases.

2025幎2月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful Mala Beads

The mala beads i received from Free Spirit are gorgeous. They are vibrant and fairly large. The teardrop Rose Quartz pendant is radiant. These are radiating great energy. Thank you Free Spirit!

2024幎12月28日
自発的なレビュヌ

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