Free Spirit Shop レビュー 

136
•
TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Well made jewelry. Good quality. Beautiful Malas especially. Colors may not be as bright as pictured. They are real not fake. They affect me. Shipping sometimes takes time, but will get to you. Any pr... もっと見る

5つ星のうち5の評価

Natural Black Rutilated Quartz & Clear Quartz Mala Bead Necklace - silver 80cm long × 1 I just received this necklace as described above. It is simply lovely. I have ordered a couple of things recent... もっと見る

企業が回答しました

5つ星のうち2の評価

My delivery went to a wrong address. Working with customer service was very cumbersome, repetitive and kept saying they would escalate to next level. Finally whoever received my package delivered it t... もっと見る

5つ星のうち5の評価

Free Spirit Shop jewellery is beautiful. My friend gifted me with a beautiful bracelet, and as I am vegan, I was pleasantly surprised that it came with an alternative to leather. I love it, and when m... もっと見る

企業情報

  1. 宝石店

当該企業による記述

We specialize in handmade gemstone jewelry such as wap bracelets, watch bands, mala beads, necklaces & earrings.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

136件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 30%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(136)

過去12か月のレビュー数: 21件

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5つ星のうち4の評価

Unakite bracelet love

Some divine products from Free Spirit. I haven't taken my Unakite bracelet off since it arrived, it feels so comfortable and grounding to wear. It's so pretty and delicate. It sparkles with light and brings me deep joy. Thank you.

2024年9月4日
自発的なレビュー
5つ星のうち5の評価

Love it

Fast delivery and the item was exactly as specified.
I love the bracelet, every bead is gorgeous and the adjustable button design fastening is a great idea. Everyone compliments my bracelet. I want more for me and everyone!

2024年8月24日
自発的なレビュー
5つ星のうち3の評価

Mama beads lovely, disappointing bracelet

I ordered a Mala Brad necklace- amethyst and blue jasper beads. Very nice, just as in photo.

An offer popped up, suggesting I might like a similar bracelet, which appeared to match the Mala necklace. It showed an offer, it would be reduced to £8.

I bought both. Highly disappointed with the bracelet with the beads measuring much smaller than the photo made them look. I could have bought a bracelet like this from any outdoor market for little over £1 I feel. The pho misrepresented this bracelet making the photo magnify the beads looking to match those of the Mala beads and matching in colour too.

I feel it was like being tricked into paying more for the Mala beads by adding a product with the image enlarged to make it appear to be of the same standard as the necklace which it wasn’t.

The Mala beads were excellent, but another £8 on the purchase price for what looks like a child’s sized bead bracelet (although it fits an adult, it looks out of perspective- more like love beads.) An overall costly purchase for one useable item.

2024年9月3日
自発的なレビュー
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Hi D.C.,

Thank you for sharing your thoughts and for your positive feedback on the mala necklace. We're glad to hear you're happy with it!

Regarding the bracelet, we’d like to clarify that it is indeed made with 4mm beads, as indicated on the product page, whereas the mala necklace is made with larger 8mm beads. We also encourage you to check the customer images in the review section to get a better sense of how the bracelet looks when worn, as it is designed to be more delicate.

We understand your concerns about the bracelet’s appearance, and we appreciate your feedback, which helps us improve our product presentation. Should you have any further questions or concerns, we’re happy to assist.

Best regards,
Laura

5つ星のうち1の評価

Never ever!!!

I wouldn't recommend your store to anyone. The jewelry is inferior. There isn't even a hallmark on the ring. And it looks like silver from China. There are no real turquoises on the chain either.
Too bad. Completely rubbish.
And when it is on sale, you cannot return that rubbish!

2024年8月27日
自発的なレビュー
5つ星のうち5の評価

I own over 10 different iwatch bands…

I own over 10 different iwatch bands and bracelets made by Free Spirit and I love every one of them. They are extremely easy to put on and I get so many compliments when I wear them. They make also great gifts and will always be a great addition to everyone's jewelry collection so this is my go to place for gifts now.

2024年6月21日
自発的なレビュー
5つ星のうち1の評価

Items Not delivered but claimed to have been delivered!!

My ordered items were worth £125. Last item worth £28 was shipped using royal mail and we're received without any issue. The rest worth £97 were shipped using EVRI. They did not deliver the package and posted "delivered" on their tracking page. They have an IVR customer care service that disconnects half way through the call. Free-spirit are silent on this.

2024年6月6日
自発的なレビュー
5つ星のうち1の評価

The earrings do not correspond to the picture


Update 31.08.2024: it is not true they did offer the option to return the earrings for a full refund. They said I would have first to pay the costs for sending them back by myself (which is more than the earrings cost). They still offer the earring with gold crinkles in their shop, but in reality the earrings are made without the gold crinkles (is not a thing with the natural stone because the gold crinkles should be applied to the earrings).

Unfortunately, the earrings do not correspond to the picture in the sales advert. In particular, the gold cracks are not applied to the earrings except for a few millimetres around the edge. There are only cracks with a brownish colour - a pity.

Update: the custom service is also bad - they only say, that „all stone look like this“. That the earrings look obviously different from the picture in the shop and are just not worked finished (with the applied gold crinkles on it like the picture in the shop) is ignored. It seems like scam …

2024年3月19日
自発的なレビュー
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Thank you for your feedback. We're sorry to hear that the earrings did not meet your expectations. The stones used in our earrings are natural, and as such, each pair is unique, with slight variations in color and pattern, including the distribution of gold accents. This is part of the charm and beauty of natural products, but we understand that it may not be to everyone's taste.

We take pride in the quality of our products, and these earrings have received many positive reviews from satisfied customers. However, we understand that individual preferences vary.

We did offer you the option to return the earrings for a full refund, but we understand that you chose not to proceed with that. If you change your mind or need further assistance, we're here to help. Your satisfaction is important to us, and we want to ensure a positive experience for all our customers.

Best regards
Olivia

5つ星のうち5の評価

Thank you very much

Thank you very much… I have received my mala… beautiful and I am very happy 😊

2023年12月14日
自発的なレビュー
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Thank you so much Manon. We're happy to hear that you're satisfied with your order :). Have a nice day, Laura

5つ星のうち5の評価

I ordered two pairs of the teardrop…

I ordered two pairs of the teardrop earrings, about 3 months after ordering a lovely wrap bracelet. I adore ALL 3 of my purchases. Great Quality, gorgeous stones! The earrings are lighter than I expected, which is good. These are stunning, fetching me lots of compliments!

2023年11月11日
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Thanks Corey! We're delighted to hear that you adore all three of your purchases! It's fantastic to know that the teardrop earrings exceeded your expectations in terms of weight and aesthetics, earning you lots of compliments. Thank you for your continued support!

5つ星のうち5の評価

The two bands I purchased were even…

The two bands I purchased were even more beautiful than expected. Truly unique pieces made perfectly. I love my new Apple watch bands, they turn my watch into a beautiful piece of jewelry. I will certainly get more colors and different designs!

2023年11月9日
Free Spirit Shop ロゴ

Free Spirit Shop からの回答

Hi Marilyn, Thank you so much for your kind words! We're thrilled to hear that the Apple watch bands exceeded your expectations and added a touch of beauty to your watch. We're constantly striving to create unique and high-quality pieces, and we're delighted to know that you love them. We look forward to providing you with more colors and designs to further enhance your collection. Thanks again for choosing us :)

5つ星のうち5の評価

Kathleen Corwin

I love this bracelet. This is my first purchase from Free Spirit. It’s very stylish, super comfortable and the perfect size. Colors of the gemstones are very vibrant. I was worried about the shipping turn around but it was actually very quick to receive my order.

2023年11月10日

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