What a lovely company to deal with. The delivery was very fast and the goods I bought arrived very safely packaged so there could be no damage to them. The staff couldn't be more helpful towards you... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent build quality and excellent after sale service. Bike is genuine pleasure to ride both on road and on tracks. The only negative is the "manual " which tells nothing about how to adjust set... もっと見る
企業が回答しました
deffo recommend freesky by far the best ebike for that price range reliable fast never runs out of battery get alot for your money
企業が回答しました
Very pleased with purchase and try and get out for a run every day (about 15miles). I live on the west coast of Scotland and there are many steep hills around where I live. The bike has no problems... もっと見る
企業が回答しました
4.7
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A good experience
Value for money from seeing this bike on the website ordering it receiving it & building it as been great now riding it it is brilliant!!
2026年9月1日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your experience! We’re glad to hear you’re happy with the value, ordering process, delivery, and setup. Most importantly, it’s great to know you’re enjoying the ride! 🚲🙌
FREESKY Electric Bike からの回答
Thank you for your kind feedback! We’re glad you’re happy with the value, service, and fast delivery. We truly appreciate your support! 🙌🚲
Alaska pro 😁
Enjoying my Alaska pro since delivery in June. At my age, 70, it's a joy to get out and about on the bike with the pedal assist on the hills making riding it a breeze. I haven't been on any long rides yet, soon though, soon. 😁
2026年6月1日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing! We’re so glad to hear you’re enjoying your Alaska Pro and that the pedal assist is making those hills easier. Wishing you many more enjoyable rides and adventures ahead! 🚲😁
Wow - what an amazing ebike!
Wow - the Freesky Warrior is something else - what an ebike! Arrived 4 days after ordering. Spent an hour on my own assembling it which was very easy. The instruction manual is not much use but plenty videos on YouTube. Once assembled, I took it on a test ride. I was amazed. Admittedly this is my 1st ebike but I was/am really impressed with it. I'm 6'3 and 96kg and am very comfortable on the bike. Already done 15 miles on both tarmac and trails and I can't get rid of the smile :). The boost 5 with dual motors is almost too powerful if I'm honest as the acceleration each time the pedals are engaged is fearsome. I'm in Dorset UK in quite hilly country but not yet found a hill that the bike wont go up effortlessly.
My only niggle is that there is very little to help explain all the options with the display - I only stumbled on "walk assist" through a random video but because the bike is quite heavy, this is a really useful feature.
All in all, 1st impressions are 10/10 - would highly recommend.
2026年8月21日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for the fantastic review! We’re thrilled to hear you’re loving the Warrior’s power, comfort, and hill-climbing ability. We also appreciate your feedback on the manual and display instructions—we’ll pass it along to our team. Enjoy the rides and keep smiling! 🚲⚡
FREESKY Electric Bike からの回答
Thank you for your kind words! We’re glad to hear that you had a great experience with our service and are enjoying your FREESKY eBike. We truly appreciate your support and hope you have many more great rides ahead!
Good quality and good service 👍👍
2026年7月16日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you so much! 🙌 We’re really glad to hear you’re happy with both the bike quality and our service. We truly appreciate your support! 👍🚲
What a beast of a bike
What a beast of a bike! Well made and put together, arrived incredibly well packaged, easy to put together and so sweet to ride. I'm happy to go 10 miles into work now!
2026年7月29日
自発的なレビュー
FREESKY Electric Bike からの回答
Thanks so much for sharing! 🙌 We’re glad to hear the bike arrived safely, was easy to put together, and is making your 10-mile commute a lot more enjoyable! Ride safe and enjoy every mile! 🚲🔥
The delivery took a bit longer than…
The delivery took a bit longer than expected but well worth the wait. This beast takes me up places here in the mountains of Wales where bikes have never been! Yes it's heavy and many a time I've made a quick risk assessment should I or should I not. It's tackled everything I've reasonably asked of it. I'm truly amazed. I can travel miles on roads and most often on the flat turn battery assist off . After hitting the hard terrain and covering a good 30 miles going up and down mountain and forestry track have enough battery life left to do it all again! Amazing!!
2026年8月7日
自発的なレビュー
FREESKY Electric Bike からの回答
Thanks for your honest feedback! We know delivery took a bit longer than we'd like, and we appreciate your patience. Great to hear the bike's performance made up for it—sounds like it's really earning its keep on those Welsh trails. Enjoy the rides, and we're here if you ever need anything.
This bike is awesome
This bike is awesome. I'm am 60 and suffering from osteoarthritis and nerve damage in my leg. Some days I can hardly walk. Bot the warrior pro gets me out and about my village. Any hill tackled easily without pedaling if need be. Better than the mobility scooter I was considering.
2026年8月6日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your experience! We’re truly happy to hear that your FREESKY Warrior Pro has helped you get out and enjoy exploring your village.
It’s wonderful to know that the bike’s power and performance have made your rides more accessible and enjoyable. We appreciate you sharing how FREESKY has become part of your daily adventures.
Thank you for choosing FREESKY, and we hope your Warrior Pro continues to bring you many more enjoyable rides ahead!
Living in wales it’s very hilly and I…
Living in wales it’s very hilly and I was concerned about the capability of the bike negotiating the hill ? However my concern were soon alleviated once I got on the free Sky warrior pro as it fly up any hill with ease , also very impressive mileage on one charge can go out for ride knowing I’ll be able to get home 😊. I’ve had a problem with the constant on the handle bar which broke as it’s a bit flimsy but freesky after care sorted in no time now got a new controller which seems much sturdier
2026年7月1日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your experience! We’re glad to hear that your FREESKY Warrior Pro has performed well on the hills of Wales and that the power and range have helped you enjoy your rides with confidence.
We also appreciate your honest feedback about the handlebar control. We’re happy that our support team was able to assist and provide a replacement controller to improve your riding experience. Feedback like yours helps us continue improving our products and support.
Thank you for choosing FREESKY, and we hope your Warrior Pro continues to bring you many enjoyable rides and adventures!
It's brilliant
It's brilliant! The bike has given me a new lease of life!
My swift horse arrived swiftly easy to assemble is such a smooth ride go anywhere machine it's brilliant!!
2026年7月30日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your experience! We’re delighted to hear that your FREESKY Swift Horse has brought so much enjoyment to your rides and has become a great companion for your adventures.
It’s wonderful to know that the smooth riding experience and easy assembly helped you get started quickly. We truly appreciate your support and hope your Swift Horse continues to bring you many more enjoyable journeys ahead!
The bike arrived well packaged and with…
The bike arrived well packaged and with a great tool set and instructions. Little tricky setting up on my own and it does weigh quite a bit but with brute strength and a lot of ignorance I managed it. The bike is of high quality and was, once out of the box and free of all the packaging, really easy to put together. I have been out a few times on the bike and I can say it is great. I have a bad back, bad knees and a heart condition but this bike is amazing and has got me back in to cycling again and it gives me the opportunity to get out and about where as before I was sat in the house not able to go far. It is heavy and can be quite a struggle if you have to turn it around in a small space, or when you go the wrong way on a cycle path (yes, that was me) but in general once you are on the bike it is great. The suspension is great, the gears are effortless and the power, well what can I say apart from I no longer look at hills in a negative way anymore. I am thoroughly enjoying the bike and like I say, it is giving me my freedom back and getting me out and seeing the countryside around where I live and giving me a new lease of life.
2026年7月6日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing such a meaningful experience! We’re truly happy to hear that your FREESKY eBike has helped you get back to cycling and enjoy exploring the outdoors again. It’s wonderful to know that the suspension, gears, and power have contributed to a more comfortable and enjoyable riding experience.
We also appreciate your honest feedback about the bike’s size and weight. Insights like yours are valuable for helping other riders understand the riding experience and choose the bike that best fits their needs.
Thank you for choosing FREESKY, and we hope your bike continues to bring you many more adventures, fresh air, and enjoyable rides ahead!
Freesky swift horse ultra
Seriously quality piece of kit. I got the swift horse ultra and all the parts are high quality, she rides like a dream. Fast and quiet and slow when needed. Handles off road no problems and battery lasts for days. Not to mention the team literally responds in hours if you have any questions.
2026年7月24日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your experience! We’re glad to hear that you’re enjoying your FREESKY Swift Horse Ultra and are impressed with the build quality, riding performance, and battery life. It’s great to know that the bike handles different riding conditions well and provides an enjoyable experience.
We also appreciate your kind words about our support team. Providing timely assistance and being there for our riders is very important to us. Thank you for choosing FREESKY, and we hope your Swift Horse Ultra continues to bring you many great rides ahead!
Excellent Bike
Lovely bike with excellent range and I highly recommend it. Obviously with two batteries the Nova is heavy, but not a problem. I wouldn't recommend it for anyone whose inside leg measurement is less than 29 inches though.
2026年5月22日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your experience! We’re glad to hear that you’re enjoying your FREESKY Nova and are impressed with its range and performance. We also appreciate your honest feedback about the bike’s size and weight, as it can help other riders better understand whether it’s the right fit for them.
Thank you for your recommendation and support. We hope your Nova continues to bring you many enjoyable rides ahead!
I absolutly love my freesky nova…
I absolutly love my freesky nova bike...i am spending many hours out in the countryside with the knowledge that my batteries will not let me down and it is so comfortable to ride...best buy i have ever made..all my friends comment on her look... and the support team are amazing..if you need anything they are straight on any issue and resolved..thanks Mona in support team for the quick resolvement on my slight saddle issue.
2026年7月16日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for sharing your wonderful experience! We’re so happy to hear that you’re enjoying your FREESKY Nova and spending so much time exploring the countryside. It’s great to know that the comfort, battery performance, and design have made your rides even more enjoyable.
We truly appreciate your kind words about our support team, and we’ll be sure to share your feedback with Mona. Thank you for being part of the FREESKY community, and we hope your Nova continues to bring you many more memorable rides!
We purchased two nova b 360 bikes a…
We purchased two nova b 360 bikes a couple of days apart, one green and one blue.
Delivery of both was speedy, 3 days from purchase. The delivery driver on both occasions asked where we'd like the bikes and carried them to where we wanted. they were polite and professional on both occasions.
My partner hasn't used his yet. I've used mine every day and they are absolutely amazing bikes. They effortlessly climb the many banks and hills where we live. The battery life is outstanding.
I cycled 30 mile yesterday to the coast and back without any worry the battery might run out. They are also comfortable to ride for hours, I was expecting to be a bit sore today but I'm absolutely fine. The suspension and hydraulic brakes are brilliant.
10/10 for the nova b 360.
2026年6月29日
自発的なレビュー
FREESKY Electric Bike からの回答
Hi,
Thank you so much for sharing your experience! 😊
We’re delighted to hear that both of your Nova B 360 bikes arrived quickly and that the delivery experience was smooth and professional. It’s wonderful to know that your bike has already become part of your daily rides.
We’re especially happy to hear that the Nova B 360 is handling the hills with ease and that the battery life, suspension, and hydraulic brakes have exceeded your expectations. Completing a 30-mile ride to the coast and back with confidence is exactly the kind of experience we hope every rider enjoys. 🚴♂️⚡
We hope your partner gets the chance to enjoy their bike soon as well! Thank you for choosing Freesky, and we truly appreciate your support and your 10/10 recommendation.
Wishing you both many more enjoyable adventures together!
— Freesky Team
This bike is the best E Bike I have…
This bike is the best E Bike I have ever owned, I would 100% recommend them
2026年6月20日
自発的なレビュー
FREESKY Electric Bike からの回答
Hi,
Thank you so much for your feedback! 😊
We’re really happy to hear that your Freesky e-bike has been the best one you’ve owned. Your 100% recommendation means a lot to us and is greatly appreciated.
Wishing you many more great rides ahead! 🚴♂️⚡
— Freesky Team
Absolutely brilliant bike
Absolutely brilliant bike , brilliant after sales, my personal helper was daisy she is a star , she’s a credit to the company, really helped me , I’ll be buying another one shortly, that’s freesky and thanks daisy 10/10
2026年5月7日
自発的なレビュー
FREESKY Electric Bike からの回答
Hi,
Thank you so much for your amazing feedback! 😊
We’re thrilled to hear that you’re enjoying your bike and had such a positive experience with our after-sales support. Daisy will be really happy to know her help made such a difference—she truly is a valued part of our team.
It’s also wonderful to hear that you’re considering purchasing another Freesky bike soon. We really appreciate your trust and support. 🚴♂️⚡
Thank you again, and we look forward to assisting you next time!
— Freesky Team
I’ve been waiting ages to get my hands…
I’ve been waiting ages to get my hands on the Freesky Ranger M540 Air, and man, it was worth every second. First off, those 26-inch wheels, 4-inch fat tyres. Perfect for off-road – I took it out on some rough trails and it glided over everything like it was nothing. And with those dual motors, there’s plenty of kick to help when the terrain gets tough, but still lets me feel like I’m doing the work too.
The whole thing’s super comfortable – the seat’s padded just right, and even after a couple hours riding, I don’t feel sore at all. It’s an off-road bike through and through, but honestly, I’ve been enjoying it on regular roads too because those big wheels make every ride feel smooth. After sales customer support is great, has a few questions ‘Mona’ was very helpful.
I’m just so happy with this buy – it’s exactly what I wanted, and it’s got all the bits that make off-roading fun without sacrificing comfort. If you’re after an off-road bike that’s got power and feels great to ride, this one’s a no-brainer.
2026年5月16日
自発的なレビュー
FREESKY Electric Bike からの回答
Thanks so much for sharing this! We're thrilled that the Ranger M540 Air is everything you hoped for — and that it was worth the wait. So glad to hear it handled the rough trails so well, and that Mona was able to help with your questions. Enjoy every ride, on and off the road. That means a lot to us!
Freesky Support
Love this bike ,it's given back my…
Love this bike ,it's given back my freedom as I struggle to walk ,so the gentle peddling over rough ground is so much fun 😁
2026年5月29日
自発的なレビュー
FREESKY Electric Bike からの回答
Hi,
Thank you so much for sharing this with us. 😊
We’re truly happy to hear that your bike has helped give you back a sense of freedom and made getting outdoors enjoyable again. Being able to comfortably ride over rough ground and enjoy the experience is exactly what we hope our bikes can provide.
Wishing you many more fun, comfortable, and adventure-filled rides ahead! 🚴♂️⚡
— Freesky Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。