What a lovely company to deal with. The delivery was very fast and the goods I bought arrived very safely packaged so there could be no damage to them. The staff couldn't be more helpful towards you... もっと見る
企業が回答しました
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Excellent build quality and excellent after sale service. Bike is genuine pleasure to ride both on road and on tracks. The only negative is the "manual " which tells nothing about how to adjust set... もっと見る
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deffo recommend freesky by far the best ebike for that price range reliable fast never runs out of battery get alot for your money
企業が回答しました
Very pleased with purchase and try and get out for a run every day (about 15miles). I live on the west coast of Scotland and there are many steep hills around where I live. The bike has no problems... もっと見る
企業が回答しました
4.7
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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FREESKY Electric Bike からの回答
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the experience we want any customer to have.
If you’re willing, we’d really like to learn more about the issue and see how we can help make things right. Please feel free to contact us directly so our team can assist you.
— Freesky Team
I have had a good response from the…
I have had a good response from the freeskys team
If I have a question regarding any issues they answer as soon as possible and knowing they are there gives me confidence.
2026年1月7日
FREESKY Electric Bike からの回答
Thank you for your feedback! We’re glad to hear that our team has been responsive and helpful in addressing your questions. We’re always here to support you, and it’s great to know that our assistance gives you confidence in your Freesky experience. If you ever need anything in the future, don’t hesitate to reach out! 😊
First e bike
Fantastic, easy to order, delivered promptly and straight forward to finish assembly.
I had a question about using the controller, a quick email to customer service, they answered my question straight away.
The bike itself is very sturdy and is very capable on and off road.
Due to its dual motors and various power settings I find it very relaxing riding around the countryside, a normal ride would cover between 20 and 30 miles.
In the correct setting (level 2 single motor) I get some much needed exercise and know when required (steep hills) I can just change setting which is brilliant.
2025年12月29日
FREESKY Electric Bike からの回答
Thank you for sharing such a detailed review of your first e-bike experience! We’re happy to hear the ordering, delivery, and assembly process went smoothly, and that our customer service team was able to quickly help with your controller question. It’s great to know you’re enjoying the bike’s stability, versatility on and off road, and the flexibility of the dual-motor and power settings—especially being able to balance exercise with extra support when needed. Wishing you many more relaxing countryside rides ahead! 🚴♂️
It was the range of the alaska pro.
It was the range of the alaska pro, and the looks thats instantly, made me pick the bike. And wow im not disappointed
2025年12月29日
FREESKY Electric Bike からの回答
Thank you for the ⭐⭐⭐⭐⭐ review! 🙌
We’re so glad to hear that the range and looks of the Alaska Pro caught your eye—and even happier that it lived up to your expectations! That “wow” feeling is exactly what we hope every rider experiences.
Thanks for choosing Freesky and enjoy every ride! 🚴♂️⚡
Rear rack for Warrior: great accessory..easy to fit, works a treat
Ordered a rear rack for my Freesky Warrior. It arrived very quickly, well packaged and fits a treat on the bike. Very pleased and a very useful accessory.
2026年1月1日
FREESKY Electric Bike からの回答
Thank you for the ⭐⭐⭐⭐⭐ review! 🙌
We’re happy to hear the rear rack for your Freesky Warrior arrived quickly, was well packaged, and fit perfectly. It’s great to know it’s already proving to be a useful addition to your bike.
Thanks for choosing Freesky accessories and for sharing your experience — enjoy the extra carrying capacity on your rides! 🚴♂️⚡
Great customer service 👍👍
Great communication before I purchased the e-bike and after . I purchased the e-bike from freesky Great price supper quick postage, when I got the e-bike it was Easy to assemble and Great quality well done freesky
2026年1月1日
FREESKY Electric Bike からの回答
Thank you for the ⭐⭐⭐⭐ review! 👍
We’re really glad to hear you had a great experience with our communication both before and after your purchase, and that you were happy with the price, fast delivery, easy assembly, and overall quality of your Freesky e-bike.
We truly appreciate your support and feedback — it helps us keep improving. Enjoy your rides, and thanks for choosing Freesky! 🚴♂️⚡
Fantastic bike & service
Fantastic bike, I am so happy! The quality and finish is really high, very safe and sturdy.
Website was easy to use and Customer Service have been helpful and efficient.
Would highly recommend.
2026年1月6日
FREESKY Electric Bike からの回答
Thank you for the great review! We’re so happy to hear you’re enjoying your bike and that the quality, safety, and finish met your expectations. It’s also great to know our website and customer service made the experience smooth for you. We truly appreciate your recommendation—enjoy the ride! 🚴♂️
Top notch
Everything about freesky is top notch. Response times and information given from the customer services team, the offers on the website. The quality of the bike. The bikes themselves. Just awesome. My only note when building the bike is that the bike has more than what the manual holds, but theres a full catalogue of videos on youtube so everything to build, maintain and service your bike. So happy i went for a Freesky bike (Warrior Pro) can't wait for the adventures which friends n I have planned.
2026年1月5日
FREESKY Electric Bike からの回答
Thank you for the awesome review! We’re truly happy to hear that everything—from our customer service and response times to the bike quality and overall experience—met your expectations. We appreciate the note about the manual and are glad the video resources helped during setup and maintenance. Enjoy every adventure on your Warrior Pro, and thanks for choosing Freesky! 🚴♂️
Good communication good service despite…
Good communication good service despite courier hiccups
2026年1月4日
FREESKY Electric Bike からの回答
Thank you for the ⭐⭐⭐⭐⭐ review! 🙌
We’re glad to hear you were happy with our communication and service, and we really appreciate your understanding regarding the courier hiccups.
Thanks for choosing Freesky — enjoy the ride! 🚴♂️⚡
First electric bike love it
Great bike bit heavy but can live with that good build quality very responsive always enjoy riding battery very good lights are great customer service are spot even thou I'm in the UK great tool kit easy to assemble and well packaged
2026年1月17日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for the ⭐⭐⭐⭐⭐ review! 🙌
We’re thrilled to hear you’re loving your first Freesky e-bike! It’s great to know the build quality, responsiveness, battery performance, and lighting all met your expectations. And yes, the solid weight does come with that sturdy, confidence-inspiring feel 👍
We’re especially glad our customer service could support you smoothly even from the UK. Thanks as well for noting the packaging, toolkit, and easy assembly — those details matter to us.
Enjoy every ride, and welcome to the Freesky family! 🚴♂️⚡
I love this freesky e bike it's fast…
I love this freesky e bike it's fast and smooth and help you recieve is brilliant
And daisy is very very good so dont hesitate if your in the market for an e bike
2026年1月2日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for the ⭐⭐⭐⭐⭐ review! 🙌
We’re so happy to hear that you’re loving your Freesky e-bike—fast, smooth, and fun is exactly what we aim for! It’s also great to know our support team was helpful, and we’ll be sure to pass your kind words on to Daisy 🌟
Thanks for the recommendation and for choosing Freesky. Enjoy every ride! 🚴♂️⚡
The moment the pedal-assist kicked in
The moment the pedal-assist kicked in, it felt less like a motor and more like a gentle, invisible hand pushing me forward. I tackled the steepest hill in my neighbourhood (the one that usually leaves me gasping) while holding a steady conversation.
Why It’s Marvellous:
Seamless Power: The torque sensor is incredibly intuitive. It doesn't "jerk" you forward; it amplifies your own effort proportionally.
Build Quality: It feels like a tank but handles like a sports car. There’s zero "frame flex," even when taking corners at 20 mph.
Range Anxiety? Gone: I took this on a 30-mile trek with mixed elevations, and I still had 40% battery left.
The Aesthetics: It doesn’t look like a science project. The battery integration is so clean that most people don't even realize it’s electric until I zip past them.
One Small Quirk
The bike is heavy! If you’re planning on carrying this up three flights of stairs every day, you might want to hit the gym first. However, once you’re in the saddle, that weight translates to a planted, stable feeling on the road.
The Verdict
The FREESKY WARRIOR has officially turned my "I should probably exercise" chores into "I can’t wait to go out" adventures. It’s fast, refined, and quite frankly, the most fun I’ve had on two wheels in a decade.
I 100% recommend this smile generating e-bike!
Thank you. Cheers, Rory 😍🥳💚
2025年10月16日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you so much for this incredible ⭐⭐⭐⭐⭐ review, Rory! 🙌💚
We absolutely loved reading your experience with the Freesky Warrior—the way you described the pedal assist as a “gentle, invisible hand” is exactly what our torque sensor is designed to deliver. It’s great to hear it helped you conquer those tough hills while still enjoying the ride (and the conversation 😄).
We’re thrilled that the build quality, stability, range, and clean design all stood out to you. And yes—you’re spot on about the weight. While it can be a workout off the bike, that solid feel really pays off once you’re riding, giving you confidence and control.
Knowing the Warrior has turned exercise into something you genuinely look forward to means the world to us. Thank you for the recommendation and for being part of the Freesky community—here’s to many more smile-filled adventures on two wheels! 🚴♂️⚡🥳
Awesome bit of kit.
Awesome bit of kit.
Few niggles but quickly ironed out by customer service.
Might buy another…..
2025年12月24日
自発的なレビュー
FREESKY Electric Bike からの回答
We’re glad to hear you’re enjoying your Freesky e-bike and that our customer service was able to quickly sort out the small issues. That’s exactly what we aim for 👍
And hearing “might buy another…” definitely puts a smile on our faces 😄
Thanks for choosing Freesky—enjoy the ride! 🚴♂️⚡
Great bike high quality good customer…
Great bike high quality good customer service, very Powerful bike would buy again
2026年1月16日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you for the review! 🙏
We’re happy to hear you’re loving the high quality and powerful performance of your Freesky e-bike. It means a lot to us that you’re satisfied with our customer service as well.
Your support and willingness to buy again truly motivate our team. Enjoy every powerful ride! 🚴♂️⚡
Very happy Freesky rider here! 😄
I currently own three Freeskys... two Warrior Pros and an Alaska Pro. That should give you a clue that I am a big Freesky fan! Not only are they great bikes, Freesky's customer service is excellent. I get prompt replies and helpful answers whenever I contact them and I've been helped out with a couple of replacement parts - all handled professionally. I've had a few ebikes and the Freeskys are the perfect fit for me. Freesky really should be better known as they are a company that cares about its customers. 👍
2026年1月12日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you so much for sharing this—it truly means a lot to us! 😄
Owning three Freeskys is the highest compliment we could ask for, and we’re honored to have such a passionate rider in our community. We’re really glad to hear that both the bikes and our customer service have consistently met your expectations. Your support and trust motivate us to keep improving and taking great care of our riders. Wishing you many more amazing rides on all your Freeskys—thank you for riding with us! 🚴♂️👍
Brilliant Bike
Recently I bought the Freesky Ranger M-540
After few rides I can say that the bike is great.
It's very comfortable to cycle it, a bit hard to initiate pedaling but that's good for me.
The battery is lasting around 70KM combined cycling at PAS5 ( in lower PAS is impossible to cycle,very hard)
With dual motor every hill looks like joke 🤣 VERY POWERFUL ON UPHILLS!
Light is perfect, indication light as well perfect.
Screen is big and readible on every condition, (but it seems that rain causes trouble to it, today I was cycling on rain and noticed abnormal behaviour on screen)
Also there's no percentage left on screen,but there's bricks which they can make you guess how much battery you have left.
I must mention once again that MS. Chloe from support team was giving me advices at any time even during the weekend.
Thank you Ms. Chloe.
I love my bike.
I will highly recommend this bike.
2025年12月26日
FREESKY Electric Bike からの回答
Thank you so much for your review and for sharing such a detailed riding experience!
We’re really happy to hear that you’re enjoying your Freesky Ranger M-540 — from the comfortable riding position to the powerful dual motor performance. As you said, with dual motors, even steep hills feel easy 😆💪
It’s great to know the battery range at PAS 5, lighting system, and large, easy-to-read display are working well for you. Thank you as well for pointing out the screen behavior in rainy conditions and the battery display suggestion — this kind of real-world feedback helps us continue improving our e-bikes. If the screen issue continues, feel free to reach out to our support team and we’ll be glad to help.
A big thank you for the shout-out to Ms. Chloe 🌟 We’re proud to have her on our support team, and we’ll make sure she sees your kind words.
We truly appreciate your recommendation and are excited to have you as part of the Freesky community. Enjoy every ride! 🚴♂️⚡
The bike is fantastic does what it’s…
The bike is fantastic does what it’s supposed to do and I received it when I was told I would very good guality bike for the price range
2025年12月23日
FREESKY Electric Bike からの回答
Thank you for your feedback! We’re glad to hear that the bike arrived on time and is meeting your expectations in terms of performance and quality. It means a lot to us that you feel it offers great value for the price. Enjoy your rides, and thanks for choosing Freesky! 🚴♂️
Customer service is excellent
Great bike – a little on the heavy side, but very solidly built. Customer service is excellent; I had an issue with the screen, and they immediately sent a replacement.
2025年12月1日
自発的なレビュー
FREESKY Electric Bike からの回答
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Freesky eBike. We’re also happy that our customer service team was able to resolve your issue with the screen quickly. We always strive to provide the best experience for our riders, and your feedback means a lot to us. If you need anything else, don’t hesitate to reach out. Happy riding! 🚴♂️🌟
Pleasant experience
Fast delivery, well packaged and great bike. Prompt response from customer service and very helpful!
2025年11月29日
FREESKY Electric Bike からの回答
Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience with us. It’s great to know the delivery, packaging, and bike met your expectations. Enjoy your ride, and feel free to reach out if you need anything in the future!
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