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"My experience was very poor. I tried the app, but the subscription was the same as the free version, and I did not expect the app to be so bad in the market. After I requested a refund, they told me... ãã£ãšèŠã
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So etwas ErbÀrmliches dÃŒrfte es gar nicht geben. StÀndige VerbindungsabbrÃŒche, wird von etlichen Hostern als "VPN" erkannt und blockiert. Verbindungsaufbau dauert ewig. Sehr viele Fakeverbindungen... ãã£ãšèŠã
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PLANET VPN is a trusted privacy and security service used by over 15 million people worldwide. We give you a fast, encrypted internet connection with zero logs, no traffic limits, and no registration required â just install the app, hit connect, and enjoy a freer, safer web. Six premium-grade locations are 100% free forever, while a Premium subscription unlocks our full network of 1260+ servers across 60+ countries.
â Truly free, no strings attached â no traffic, bandwidth, or time limits on free locations
â Military-grade 256-bit encryption with OpenVPN, IKEv2 and our proprietary StarGuard protocols
â Strict no-logs policy â your browsing history, timestamps and personal data are never recorded
â Kill Switch instantly blocks traffic if the VPN drops, so your real IP never leaks
â DNS & WebRTC leak protection built in by default
â Split Tunneling and Double VPN for advanced users who want full control
â Works on every major platform: Windows, macOS, Linux, Android, iOS, Android TV, Huawei, plus extensions for Chrome, Firefox, Edge and Opera
â Up to 10 devices on one subscription, plus support for routers and OpenVPN clients
â 24/7 customer support via live chat and email
Unblock streaming, gaming and social platforms, stay anonymous on public Wi-Fi, get around regional restrictions, and even save money on flights, hotels and Steam by changing your virtual location. Headquartered in Bucharest, Romania â outside major surveillance alliances â PLANET VPN keeps your activity yours and yours alone.
Get PLANET VPN on your phone â free, no registration required.
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Zero logs. Zero tracking. Zero compromise.
Bulevardul Dimitrie Pompeiu 5-7, 020355, Bucharest, ã«ãŒããã¢
2.9
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I thought it was another fake and not a VPN, but no, it works and quite well.
PLANET VPN ããã®åç
Hello Aleksandr,
Thank you for your feedback, it is essential for us!
Best regards, Planet VPN team.
PLANET VPN ããã®åç
Hello!
Could you please specify what difficulties you encountered while using our service?
You can contact us by email at support@freevpnplanet.com.
Weâll promptly investigate and do our best to reach a fair and swift resolution.
Best regards, Planet VPN Team
PLANET VPN ããã®åç
Hello!
Could you please specify what difficulties you encountered while using our service?
You can contact us by email at support@freevpnplanet.com.
Weâll promptly investigate and do our best to reach a fair and swift resolution.
Best regards, Planet VPN Team
PLANET VPN ããã®åç
Hello!
Could you please describe in more detail what you were not satisfied with or did not meet your expectations?
You can contact us again via Telegram at https://t.me/freevpnplanet_support or by email at support@freevpnplanet.com.
Weâll promptly investigate and do our best to reach a fair and swift resolution.
Best regards, Planet VPN Team
After paying their fee, I was supposed to be able to log in and stay logged in as long as I'm online. But for the last 4 days I have had NO service at all!! I paid in advance for 6 months!!! I've written to them twice and got no response and no refund!!!
PLANET VPN ããã®åç
Hello!
We are sorry to hear that you have encountered problems while using our service. Unfortunately, we don't see any emails from you.
Please contact us again via Telegram at https://t.me/freevpnplanet_support or by email at support@freevpnplanet.com.
Weâll promptly investigate and do our best to reach a fair and swift resolution.
Best regards, Planet VPN Team
ÑжаÑÐœÑй ÑеÑвОÑ, Ñ Ñ ÐŸÑÑ Ð²ÐµÑÐœÑÑÑ ÐŽÐµÐœÑгО
PLANET VPN ããã®åç
ÐÐŽÑавÑÑвÑйÑе!
ÐÑ ÑПжалееЌ, ÑÑП Ð²Ñ ÑÑПлкМÑлОÑÑ Ñ Ð¿ÑПблеЌаЌО пÑО ОÑпПлÑзПваМОО МаÑегП ÑеÑвОÑа.
ÐПжалÑйÑÑа, ÑвÑжОÑеÑÑ Ñ ÐœÐ°ÐŒÐž ÑМПва ÑеÑез Telegram https://t.me/freevpnplanet_support ОлО пП пПÑÑе support@freevpnplanet.com.
ÐÑ ÐŸÐ¿ÐµÑаÑОвМП пÑПвеЎеЌ ÑаÑÑлеЎПваМОе О ÑЎелаеЌ вÑе вПзЌПжМПе ÐŽÐ»Ñ ÑпÑавеЎлОвПгП О бÑÑÑÑПгП ÑеÑÐµÐœÐžÑ Ð¿ÑПблеЌÑ.
С ÑважеМОеЌ, кПЌаМЎа Planet VPN
PLANET VPN ããã®åç
Dear Samantha!
Could you please specify what exactly is not working for you?
Please contact us again via Telegram at https://t.me/freevpnplanet_support or by email at support@freevpnplanet.com and describe the problem you are facing in more detail: what OS do you have, what server did you try to connect to, what error are you getting, or what exactly is wrong?
We will try to solve your problem as soon as possible.
Best regards, Planet VPN Team
PLANET VPN ããã®åç
Thank you so much for your review ð
We are very happy to hear that the product works well for you. If you have any questions or suggestions, we're always here to help! ð¬
Enjoy safe browsing!
Best regards, Planet VPN team!
SCAM!!!
Now I will tell you why you should not contact this company and buy their service for a long time.
It turned out that I need a VPN to work with neural networks and preferably from certain locations. This VPN among the huge mass turned out to be the most convenient and effective at the time of March-April. The browser extensions are excellent, I work in several browsers, on one I connect one location, on the other I work without a VPN and do not need to connect it to the entire computer, I think this is a decisive plus.
Of the minuses - if you decide to return the money (alas, the VPN completely died almost a month later), then the support will suck the blood out of you. They will drag it out until the very end (apparently the management ordered it), they will offer you to try to reinstall everything and reinstall, clear the cookies, do all this nine times in a circle Dante. Then they will offer you to try their private VPN, but it also does not work, moreover, it breaks the entire network. Then you will write again that nothing helped and, maybe, we will make a refund? But there will be silence in response. I don't know how much longer I have to wait, but my request was submitted within 30 days, which implies a guarantee of return. More than a week has passed and silence.
What's interesting is that another company (A*G**** VPN) issued a refund on the same day of the request! No questions at all. I wrote a problem and a refund request and they immediately returned the money to me without any red tape or persuasion.
I will change the review to positive if this company does get in touch, and we will resolve our problem through mutual settlements.
VPN functionality and locations - 10 out of 10
Extensions and applications - 10 out of 10
Support - 1 out of 10 (they drag out time, avoid returns, like vampires of the sun)
Providers for whom this VPN stopped working:
TELE-2
Sprint Inet
MTS
Update: This company tried to remove my review as slanderous. They never refunded my money, only gave me a private VPN for a month and ignored me everywhere. This is the worst company for customer support.
PLANET VPN ããã®åç
Hello!
First of all, thank you for such a detailed review. We're very pleased to hear that you appreciated the performance of our browser extensions, the VPN functionality, and the convenience of using it across different browsers. We truly strive to make our product as flexible and user-friendly as possible.
Regarding the refund situation, we sincerely apologize for the inconvenience caused. We will definitely conduct an internal review of your case.
Please contact us again via Telegram at https://t.me/freevpnplanet_support or by email at support@freevpnplanet.com, and include your request number or the email address you used to contact us. Weâll promptly investigate and do our best to reach a fair and swift resolution.
Thank you for sharing your experience â it helps us improve.
Best regards, Planet VPN Team
qualcuno stanotte con questo nome ha cercato di svuotarmi il conto. tentativo vano per la doppia sicurezza sulle carte .
PLANET VPN ããã®åç
Gentile Gerardo,
La invitiamo a contattarci all'indirizzo support@freevpnplanet.com affinché possiamo verificare se il tentativo di addebito sulla Sua carta sia effettivamente riconducibile al nostro servizio o si tratti di un errore.
Nel caso in cui i dati della Sua carta siano stati compromessi, saremo lieti di assisterLa per prevenire eventuali addebiti non autorizzati in futuro.
Siamo qui per aiutarti e chiarire la situazione!
J'ai un abonnement Premium actif jusqu'au 5 juin 2026
Depuis le 13 janvier je n'ai plus accÚs aux serveurs Premium
Aucune des manÅuvres faites sur les conseils de Planet VPN ne fonctionne.
Impossible de se connecter.
Pourquoi l'application n'a t'elle pas le statut du compte client et d'activer la version Premium si ce compte est actif ?
Je vais demander un remboursement au pro rata du temps restant de l'abonnement
PLANET VPN ããã®åç
Bonjour !
Nous sommes désolés d'apprendre que vous avez des difficultés à accéder à la version Premium. Les serveurs Premium fonctionnent normalement maintenant, mais nous avons besoin d'un peu plus de détails de votre part. Veuillez contacter notre équipe d'assistance à l'adresse support@freevpnplanet.com ou via le télégramme https://t.me/PlanetVPN_Support et nous essaierons de vous aider rapidement.
Don't even think about buying anything here, they are scammers. When buying premium, they promise configs for any device, 24/7 support and a GUARANTEED money back. In reality, there are no configs, support takes 12 hours to respond, and money paid via crypto is not refundable - and of course, none of the above is mentioned anywhere or in any way when buying. They deceive at every step.
Update: if you put a huge banner saying 100% guaranteed refund no questions asked, and then hide the real refund terms deep in the website where nobody can see it, then you DO engage in fraudulent activities, and you know it.
Also I love how you completely ignored my other complaints about not providing promised services. Way to go.
PLANET VPN ããã®åç
Dear user, we do not engage in fraudulent activities and provide the service in full. Our refund policy is available at https://freevpnplanet.com/refund/, and before subscribing, you agree to the terms stating that cryptocurrency payments are non-refundable. Сontact us at support@freevpnplanet.comâ weâll be happy to assist you.
Ive been using it for many months now, and I have no problems with it (free version). It connects fast, stays connected! I highly recommend this VPN!
I'm using the paid version and they recently deleted the Change IP version which was helping a bit with their terrible, unstable service. I sent an email to the support team and it wasn't replied back for two weeks. I never saw terrible staff like this. it's a hit and run scam
PLANET VPN ããã®åç
Dear user, we apologize for the inconvenience, responses are made in the order of turn. In addition to mail you can contact us via online chat or through the telegram channel https://t.me/PlanetVPN_Support, we will be happy to help you and compensate you for the waiting time. At the moment the option to change IP is available in our applications and using browser extension.
PLANET VPN ããã®åç
We are sorry that you have such an opinion about our service. We work honestly and provide services in accordance with the stated terms and conditions. If you have any problems, please email us at support@freevpnplanet.com and we will get back to you and sort it out.
I actually really like it, even with just free version! It gives you around 5 different countries (or servers I guess they're called? ð ) to pick from, no limitis and very good speed. I really don't understand all the negative comments here.. yeah they can do lots of things better, but still amazing with it's free or very affordable paid version.
just as everyone else has already said, but I didn't believe them. They advertise they provide free vpns for specific servers, but after you download, those specific servers are locked under a paywall. Scammy behaviour, thanks for wasting my time.
PLANET VPN ããã®åç
Dear user, we are sorry if we have misled you. We provide 5 popular locations in auto-mode to connect absolutely free and without registration, as well as without time and traffic limitations. In our free VPN you can access locations USA, England, Germany, France, Germany and the Netherlands.
THEY ADVERTISE THAT THEY GIVE YOU A FREE VPN FOR SPAIN BUT AFTER YOU DOWNLOAD THERE NO FREE VPN FOR SPAIN. LIARS!
PLANET VPN ããã®åç
Dear user, we are sorry if we have misled you. We provide 5 popular locations in auto-mode to connect absolutely free and without registration, as well as without time and traffic limitations. In our free VPN you can access locations USA, England, Germany, France, Germany and the Netherlands.
Soy Usuario Premium y desde hace tres semanas dejo de funcionar y el servicio tecnico no arregla el problema.
Estoy totalmente decepcionado.
PLANET VPN ããã®åç
Estimado usuario, le recomendamos que compruebe la conexión a varios servidores cambiando la red de móvil a wifi y viceversa, o reinstalando toda la aplicación antes de desinstalarla. Si el problema persiste, escrÃbenos a support@freevpnplanet.com o vÃa telegram https://t.me/PlanetVPN_Support e intentaremos ayudarte con prontitud.
If you advertise that you're offering free access to Argentinian servers but require payment to unlock them, itâs misleading and will likely lead to negative feedback. Customers expect transparency, and any attempt to present a âfreeâ service that isnât truly free will be viewed as deceptive. Honest and clear communication is keyâavoid making promises that arenât upheld, as this will only frustrate users and harm your reputation. Instead, consider genuinely offering free access to what you advertise or clearly communicate any limitations upfront to build trust and prevent dissatisfaction.
PLANET VPN ããã®åç
Dear Marco,
Thank you for your feedback.
Weâre truly sorry if our advertising created a misleading impression â that was never our intention.
We will carefully review the situation and take steps to ensure our messaging is clear in the future.
We hope to have the opportunity to welcome you back as a customer.
Best regards, Planet VPN Team
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