It is utterly compromised. I urge everyone to stay away from this VPN. You're at risk of being hacked from the VPN servers you choose on the app. Especially the free version. I myself had almost all o... ãã£ãšèŠã
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"My experience was very poor. I tried the app, but the subscription was the same as the free version, and I did not expect the app to be so bad in the market. After I requested a refund, they told me... ãã£ãšèŠã
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PLANET VPN ã«ã€ããŠ
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About PLANET VPN
PLANET VPN is a trusted privacy and security service used by over 15 million people worldwide. We give you a fast, encrypted internet connection with zero logs, no traffic limits, and no registration required â just install the app, hit connect, and enjoy a freer, safer web. Six premium-grade locations are 100% free forever, while a Premium subscription unlocks our full network of 1260+ servers across 60+ countries.
Why people choose PLANET VPN
â Truly free, no strings attached â no traffic, bandwidth, or time limits on free locations
â Military-grade 256-bit encryption with OpenVPN, IKEv2 and our proprietary StarGuard protocols
â Strict no-logs policy â your browsing history, timestamps and personal data are never recorded
â Kill Switch instantly blocks traffic if the VPN drops, so your real IP never leaks
â DNS & WebRTC leak protection built in by default
â Split Tunneling and Double VPN for advanced users who want full control
â Works on every major platform: Windows, macOS, Linux, Android, iOS, Android TV, Huawei, plus extensions for Chrome, Firefox, Edge and Opera
â Up to 10 devices on one subscription, plus support for routers and OpenVPN clients
â 24/7 customer support via live chat and email
Privacy, freedom and savings â every day
Unblock streaming, gaming and social platforms, stay anonymous on public Wi-Fi, get around regional restrictions, and even save money on flights, hotels and Steam by changing your virtual location. Headquartered in Bucharest, Romania â outside major surveillance alliances â PLANET VPN keeps your activity yours and yours alone.
Download our mobile apps
Get PLANET VPN on your phone â free, no registration required.
Why do people choose Planet VPN?
åœè©²äŒæ¥ã«ããèšè¿°
- âFree forever â no traffic, bandwidth, or time limits
- âNo logs, no registration â your data stays yours âEasy to set up â install, connect, done âFast & secure â 256-bit encryption with StarGuard protocol âWorks everywhere â Windows, macOS, iOS, Android and more âGo Premium for 1260+ servers, Double VPN & full speed
Your privacy is guaranteed
Zero logs. Zero tracking. Zero compromise.
Planet VPN never stores your browsing activity, connection logs, or IP address. What you do online is your business â not ours.
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Bulevardul Dimitrie Pompeiu 5-7, 020355, Bucharest, ã«ãŒããã¢
- support@freevpnplanet.com
- freevpnplanet.com
Get 4 years of Planet VPN â save 80%
2.9
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顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
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ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Misleading service
If you advertise that you're offering free access to Argentinian servers but require payment to unlock them, itâs misleading and will likely lead to negative feedback. Customers expect transparency, and any attempt to present a âfreeâ service that isnât truly free will be viewed as deceptive. Honest and clear communication is keyâavoid making promises that arenât upheld, as this will only frustrate users and harm your reputation. Instead, consider genuinely offering free access to what you advertise or clearly communicate any limitations upfront to build trust and prevent dissatisfaction.
2024幎11æ7æ¥
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PLANET VPN ããã®åç
Dear Marco,
Thank you for your feedback.
Weâre truly sorry if our advertising created a misleading impression â that was never our intention.
We will carefully review the situation and take steps to ensure our messaging is clear in the future.
We hope to have the opportunity to welcome you back as a customer.
Best regards, Planet VPN Team
I payed them money but no service
I payed them money and wanted to get VPN on Linux. I wrote to support got an answer after 5 days: "Settings with configurations for routers, Linux and third-party VPN applications (like OpenVPN) are temporarily unavailable.
Sorry for the inconvenience. We can't tell you yet when they will be available."
2024幎11æ3æ¥
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PLANET VPN ããã®åç
Dear user,
Thank you for reaching out, and we're sorry to hear about the issue.
Due to temporary technical reasons, the configurations for routers and Linux were indeed unavailable on our website. We apologize for the inconvenience this may have caused.
Please feel free to contact us via Telegram at https://t.me/freevpnplanet_support or by email at support@freevpnplanet.com - weâll do our best to help you resolve the issue as soon as possible.
Best regards, Planet VPN Team
Fraud Alert
Seven days later and I'm still waiting for a reply to the first email I sent to them seeking a refund under their "30 day money back guarantee", let alone the half a dozen I've sent since. This company is rotten to the core, and I can only assume that Romania (where they are based) doesn't prosecute fraud and that's how they continue to operate.
2024幎10æ29æ¥
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PLANET VPN ããã®åç
Dear Peter,
Weâre truly sorry to hear about your experience, and we apologize for the inconvenience caused.
Since some time has passed, weâd like to follow up and check whether your issue has been resolved. If youâre still experiencing any problems or havenât received your refund, please donât hesitate to reach out to us again at support@freevpnplanet.com or via Telegram at https://t.me/freevpnplanet_support.
Weâre here to help and will do our best to assist you.
Best regards, Planet VPN Team
Tukipalvelu ei toimi, ei siitÀ pÀÀse eroon, kun tarve on pÀÀttynyt.
Se on toiminut kuin pitikin mutta kun tarve on loppunut, niin siitÀ ei pÀÀse eroon. Oli tarkoitus sitÀ kÀyttÀÀ max 2kk, ja on lopetettu tilaus, ja vaikka se on lopetettu joka kuukaus rahat on lÀhtenyt silti. Ja tili on edellenkin aktiivinen. Laitoin siitÀ viestiÀ mutta ei vielÀkÀÀn saanut apua, ja selvitettyÀ miksi niin on kÀynyt.
2024幎10æ25æ¥
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PLANET VPN ããã®åç
Hei,
Kiitos palautteestasi, ja pahoittelut tilanteesta. YmmÀrrÀmme tÀysin, kuinka turhauttavaa on, kun tilaus ei pÀÀty odotetulla tavalla.
Tarkistamme mielellÀmme tilisi tilanteen ja huolehdimme siitÀ, ettÀ mahdolliset virheelliset veloitukset hyvitetÀÀn. PyydÀmme ystÀvÀllisesti ottamaan meihin uudelleen yhteyttÀ sÀhköpostitse osoitteeseen support@freevpnplanet.com tai Telegramin kautta: https://t.me/freevpnplanet_support, niin tutkimme asian pikaisesti.
Tavoitteenamme on tarjota reilu ja toimiva palvelu, ja arvostamme mahdollisuutta korjata tÀmÀ tilanne.
YstÀvÀllisin terveisin,
Planet VPN -tiimi
It is a TRAP
It is a TRAP. They all the time try to break my account. I receive all the time mails they want to restore my password. Do not enter on that site. IS NOT SAFE !
2024幎9æ27æ¥
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PLANET VPN ããã®åç
Dear user,
We take account security very seriously and would never attempt to access a userâs account without permission. If youâre receiving unexpected password reset emails, it's possible someone else is mistakenly entering your email address or there is suspicious activity. We recommend ensuring your email account is secure and enabling two-factor authentication where possible.
If you believe your account has been compromised in any way or need further assistance, please contact us directly at support@freevpnplanet.com or via Telegram at https://t.me/freevpnplanet_support. We're here to help and investigate this matter fully.
Best regards, Planet VPN Team
Planet VPN offers a 100% free VPNâŠ
Planet VPN offers a 100% free VPN service with no traffic, bandwidth, or time limits. It supports all devices and operating systems, providing fast, secure, and encrypted connections without requiring registration.
2024幎9æ17æ¥
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The strangest VPN..
The strangest VPN... Sometimes it works, sometimes it doesn't... and sometimes it crashes and the browser says something like âdownloading torrents via VPN is prohibited, please buy Premiumâ. What torrent are we talking about if I'm just watching a YouTube or Netflix video and I just get kicked off the network?
Speaking of getting kicked off the net for nothing.
Today I was watching a video, everything was great, and then bam, everything froze, the network icon on the taskbar of my Windows 11 showed no internet... I checked the Wifi on my phone.... there is internet on the phone... I disabled everything related to this VPN in task manager... and miraculously it reappeared on my computer....
I think if the war doesn't end. .. a little use this VPN, and buy a normal paid VPN, and Planet VPN money even afraid to give ... knowing that it's a VPN from ru.....
2024幎2æ20æ¥
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PLANET VPN ããã®åç
Hello!
Thank you for your feedback and for sharing your experience.
We want to clarify that we are a Romanian company, and we are continuously working to make our service as stable and convenient as possible for all users.
Regarding the messages about torrenting restrictions, this might be an automatic protection against certain types of traffic. However, if you are not using any torrent clients, this could be a mistake, and we are ready to help investigate the issue.
As for the disconnections and internet interruptions, these situations are important to us, and we are constantly working on improving connection quality. If you experience any problems, please donât hesitate to contact our support team â we will promptly help find a solution.
Best regards,
Planet VPN Team
Bin in Cambodia,bisher alles bestens
2024幎8æ28æ¥
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8 out of 10 times it is not connectingâŠ
8 out of 10 times it is not connecting to uk server, quality of servers themselves is not good, a lot of times it is reconnecting(which causes drops/disconnects from services), not worth to spend your money on this
2024幎8æ22æ¥
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PLANET VPN ããã®åç
Dear Eternity,
Thank you for your honest feedback. Weâre sorry to hear that your experience with our UK servers has not met your expectations.
We understand how frustrating connection issues and service interruptions can be, and we're actively working to improve server stability and performance across all locations. Your comments will be shared with our technical team for further investigation.
If youâre open to it, please contact us at support@freevpnplanet.com or via Telegram at https://t.me/freevpnplanet_support so we can try to resolve these issues directly and ensure you get the service you expect.
Best regards,
Planet VPN Team
Ich lebe im europÀischen Ausland
Ich lebe im europÀischen Ausland. Ab und zu benötige ich eine VPN Verbindung Ìber einen deutschen Server, damit ich Sendungen auf Mediatheken öff. rechtl. Sender abrufen zu können. Bis jetzt war Planet VPN sehr zuverlÀssig und ich bin sehr zufrieden.
2024幎7æ27æ¥
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Very bad program
2024幎7æ25æ¥
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PLANET VPN ããã®åç
Dear Henry!
Could you please specify what exactly is not working for you?
Please contact us again via Telegram at https://t.me/freevpnplanet_support or by email at support@freevpnplanet.com and describe the problem you are facing in more detail: what OS do you have, what server did you try to connect to, what error are you getting, or what exactly is wrong?
We will try to solve your problem as soon as possible.
Best regards, Planet VPN Team
They do not give your money back
They do not give your money back if you cancel in the trial period. Iâve cancel my subscription just after a few hours and they didnât refund the price.
2024幎7æ9æ¥
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PLANET VPN ããã®åç
Dear Murat,
Weâre truly sorry to hear about your experience and apologize for the inconvenience caused.
Since some time has passed, weâd like to follow up and check whether your issue has been resolved. If youâre still experiencing any problems or havenât received your refund, please donât hesitate to contact us again at support@freevpnplanet.com or via Telegram at https://t.me/freevpnplanet_support.
Weâre here to help and will do our best to assist you.
Best regards,
Planet VPN Team
Not working and no refund
The service doesn't work and they don't refund the subscription fee. The tech support leads you on, suggesting various ways to tinker with system settings to supposedly fix the app, but in reality, this doesn't happen. They refuse to refund the money, citing a refund policy that is obscurely located on the website. Although the FAQ states that you can get a refund within 30 days for any reason. Yeah, right, here they won't refund due to non-functionality, let alone a regular refund. There's no point in the money spent, it's a good thing I only bought it for a month, not a year. This is outright fraud.
upd. As you can see I already have lost my pacience and any hope to get my money back, but now I finally got the answer from the support they are willing to make a refund. Well, that's a good thing, but still I've wasted a lot of time trying to make it working, doing the tweaks supports asked me to do, speaking to the support, just to get the money back. Clearly, not the best client experience, wouldn't recomment it in case you're unlucky and it doesn't work properly.
Adding one star just for the refund being possible in the end. However the money are not on my card yet, so we will see.
upd. Successfully have received a refund, so at least it's not totally bad
2024幎7æ22æ¥
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PLANET VPN ããã®åç
Dear user,
Thank you for updating your comment!
We look forward to having you among our clients in the future.
If you have any questions or concerns, please contact us at support@freevpnplanet.com or via Telegram https://t.me/freevpnplanet_support â weâll be happy to help you resolve it.
Best regards,
Planet VPN Team
Leider stÀndige AbbrÌche und Neuverbindungen
Leider stÀndige AbbrÌche und Neuverbindungen. Dadurch wird natÌrlich kurzzeitig die Original-IP sichtbar und die Verbindung wird von vielen Servern abgebrochen. Wenn man Pech hat, steht man auf der Blacklist. Damit wird VPN dann komplett sinnlos.
Kann diesen Dienst von Planet VPN so jedenfalls nicht empfehlen.
2024幎7æ2æ¥
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PLANET VPN ããã®åç
Lieber Nutzer,
vielen Dank fÃŒr Ihr Feedback und dass Sie Ihre Erfahrungen mit uns teilen.
Es tut uns leid zu hören, dass Sie VerbindungsabbrÌche erleben. Wir verstehen, wie wichtig ein stabiles VPN fÌr Datenschutz und Sicherheit ist. In einzelnen FÀllen können technische Ursachen wie Netzwerkprobleme, GerÀteeinstellungen oder blockierte IP-Adressen solche AbbrÌche verursachen.
Wir möchten das Problem gerne im Detail prÌfen und gemeinsam eine Lösung finden. Bitte kontaktieren Sie uns direkt per E-Mail unter support@freevpnplanet.com oder via Telegram unter https://t.me/freevpnplanet_support.
Wir helfen Ihnen gerne weiter, um das Nutzungserlebnis zu verbessern.
Mit freundlichen GrÃŒÃen
Ihr Planet VPN Team
epic
it has 5 free servers which is really cool, actually changes my location and ip
2024幎6æ1æ¥
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Advertised with a working VPN to Egypt
Advertised with a working VPN to Egypt.
After not connecting I contacted the support. They told me to check it with their own recommended tool. I did and it showed that there is no connecting. After reporting it again the support did not answer anymore. I conronted them again and wanted a compensation but no answer.
2024幎4æ22æ¥
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PLANET VPN ããã®åç
Dear Hamed,
Weâre truly sorry to hear about your experience, and we apologize for the inconvenience caused.
Since some time has passed, weâd like to follow up and check whether your issue has been resolved. If youâre still experiencing any problems with connection to Egypt server, please donât hesitate to reach out to us again at support@freevpnplanet.com or via Telegram at https://t.me/freevpnplanet_support.
Weâre here to help and will do our best to assist you.
Best regards,
Planet VPN Team
Médiocre
Appli qui se foutent de notre gl, ça nous déconnecte, pas puissant, aucun intérêt.
2024幎4æ4æ¥
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Buen servicio
Cambio mi opinión de esta compañÃa, si efectuaron el reembolso de mi dinero, al final si la recomendarÃa
2024幎3æ7æ¥
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Oferta capciosa, no hay devolucion a 30 dias.
Quizas el servicio y su tecnologÃa funcione, pero su publicidad es engañosa, prometen la devolución del pago en caso de no estar conforme con el producto (cosa que me ocurrió ami ya que no cumplia con la función para lo que necesitaba usarla), pero en la letra chica, y solo en los terminos y condiciones, aparece que no es reembolsable ningun pago con pagos en monedas crypto. Perdà 10 USDT por algo que no voy a usar, que contraté para probar. Espero que mi error le sirva a muchos a no caer en la trampa de "devolucion garantizada"
2024幎1æ9æ¥
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PLANET VPN ããã®åç
Estimado usuario,
Gracias por compartir su experiencia.
Lamentamos sinceramente que nuestro servicio no haya cumplido con sus expectativas. Queremos aclarar que la polÃtica de no reembolso para pagos realizados con criptomonedas está claramente especificada en nuestros Términos y Condiciones, accesibles antes de completar la compra. Esta medida se debe a la naturaleza irreversible de las transacciones en criptoactivos y no pretende engañar a nuestros usuarios en ningún momento.
Apreciamos su comentario y lo tendremos en cuenta para seguir mejorando la forma en que comunicamos nuestras polÃticas. Si tiene cualquier otra duda o desea que revisemos su caso más a fondo, no dude en escribirnos a support@freevpnplanet.com o contactarnos por Telegram en https://t.me/freevpnplanet_support.
Saludos cordiales,
Equipo de Planet VPN
Constantly disconnecting
Constantly disconnecting, no kill switch. New versions require clicking on spam, so between reconnecting after random disconnects and spam, you spend more time unprotected than protected. I've had it for more than a few months. Waste of time.
2023幎12æ26æ¥
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PLANET VPN ããã®åç
Dear user,
Thank you for sharing your experience. We're truly sorry to hear that you've encountered issues with stability and usability.
Our team is continuously working to improve the performance of the app, including connection stability and the addition of features like a kill switch. We take your feedback seriously and will use it to further enhance the user experience.
Weâd also like to clarify that Planet VPN does not require users to click on spam - if you're seeing unexpected behavior, it could be due to a misconfiguration or a third-party interference. Please feel free to reach out to our support team at support@freevpnplanet.com, and weâll do our best to help resolve these issues.
Best regards,
Planet VPN Team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
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