Terrible!!! I wish I would have read the Trust Pilot reviews before booking the cleaning services. Service was original booked for Monday afternoon. They called to inform due to car break down... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
FreshClean is a very reliable cleaning company,very easy to deal with. All jobs that we asked for were very well done! Thank you Francois, Gary and team!
I personally feel this is an unethical company to deal with. Ordered a one off clean, they insisted on direct debit as payment method but kept bank details and then charged again the following month w... もっと見る
企業が回答しました
Freshcleans is a great cleaning company. It’s easy to book and cancel one off or regular slots via their website. Customer service and communication is good. My regular cleaner is lovely and does a g... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fresh Cleans is one of the leading home cleaning companies in Reading UK. We, at Fresh Cleans UK, provide high quality and reliable house cleaning services exclusively in Reading. Our cleaning services range from: Regular house cleans, Oven and Deep Cleans to Carpet and Spring cleaning as well as End of Tenancy Cleans. Contact us for bespoke house cleaning requests. Book your house cleaning service online in just 60 seconds. We provide dependable, qualified cleaners and dedicated phone support to ensure you get the best possible service.
連絡先
40 Caversham Road, Reading, England, RG1 7EB, RG1 7EB, Reading, 英国
- 01184693027
- tarina.mohan@freshcleans.co.uk
- freshcleans.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was referred
I was referred by a friend that used this company and i loved the way they cleaned. Will definitely continue using their services.

Fresh Cleans UK- Reading からの回答
Booking with Fresh Cleans
Booking with Fresh Cleans was easy enough and they got the work done

Fresh Cleans UK- Reading からの回答

Fresh Cleans UK- Reading からの回答
I am extremely pleased.
My apartment smells great and looks ultra clean. I am extremely pleased.

Fresh Cleans UK- Reading からの回答
We recently sold our home
We recently sold our home and needed a team to swiftly take care of the house before the new owners moved in. Fresh Cleans did just that and exceeded all our expectations. I highly recommend using them for all your cleaning needs.

Fresh Cleans UK- Reading からの回答

Fresh Cleans UK- Reading からの回答
Fresh cleans
Fresh cleans gave our home a wonderful spring clean. The team was on time and extremely professional and reliable. I will recommend them to everyone I know.

Fresh Cleans UK- Reading からの回答
I highly recommend
I highly recommend Fresh Clean to take care of your cleaning needs. They are extremely professional and very efficient. You will not be disappointed.

Fresh Cleans UK- Reading からの回答
Fresh Cleans…What can I say?
Fresh Cleans…What can I say? Thank you! Thank you! Thank you!!! You literally are life savers!

Fresh Cleans UK- Reading からの回答
Fresh cleans
Fresh cleans is absolutely wonderful. I dealt with super friendly staff. They left my home looking and smelling fresh and clean. I am a very happy customer and a returning one too!

Fresh Cleans UK- Reading からの回答
Extremely efficient +
Extremely efficient + well-trained cleaning staff, that knows just how to get rid of those stubborn stains. #Cleaning_hacks

Fresh Cleans UK- Reading からの回答
Always very friendly and helpful.
They take the time to answer all your questions and concerns. They keep you up to date on all the activity of your account.

Fresh Cleans UK- Reading からの回答
Thank you
Thank you Fresh Cleans for the wonderful service. I am a very happy client.

Fresh Cleans UK- Reading からの回答
Untrustworthy
I employed Fresh Cleans in Aug'22 and paid them full amount in advance for end of tenancy cleaning including 3 bedrooms carpet cleaning. At last minute they apologised for not being able to do any carpet cleaning, leaving me high and dry. Simply claiming their cleaning contractor's car broke down so he cannot come, they offered to do remaining cleaning scope except carpet cleaning and offered to refund the amount charged for carpet cleaning. When I requested them to arrange an alternative carpet cleaning contractor instead, they simply refused. They have not yet refunded the amount that I had paid upfront for carpet cleaning, giving an alibi that their financial system shows that they have not received any money from me. This is a false claim from them as my bank confirmed money fully paid to their bank account. I have reminded them about refunding my money but they have not yet responded. Being Europe based company using UK dialling codes to advertise and attract potential UK customers, I guess they are simply unable to secure and manage reliable contractors at local level. The quality of rest of the cleaning they did for me was below standard and incomplete. I had to hire another company to come in and clean the areas that Freshcleans cleaners didn't do properly. In all a bad experience but I still hope some good sense might prevail on them so they refund the money due back to me.

Fresh Cleans UK- Reading からの回答
Very good experience with Fresh Cleans
Very good experience with Fresh Cleans. Always prompt and reliable. Thank you, Ash

Fresh Cleans UK- Reading からの回答
We've used Fresh cleans for over a year…
We've used Fresh cleans for over a year and they have always provided a great service. High quality and reliable - would defiantly recommend!

Fresh Cleans UK- Reading からの回答
This company is a complete joke and I…
This company is a complete joke and I would urge anyone to book a cleaner from a different company.
I booked an end of tenancy clean last week that was supposed to happen yesterday. The cleaner turned up an hour late at 5pm meaning she didn’t have time to do the clean I was assured would get done. She did a very good job with the time she had as one person but I’ve had to go back this morning and clean all the skirtings, the fridge and hoover and dust the entire house which I was told would all be included in the price of the clean. I also paid for a carpet clean to take place which I was told couldn’t happen yesterday so I was assured multiple times that a team would come round and get it done this morning. I then receive a message 20 minutes after they were supposed to arrive to say they are not coming and there is no one else to do them.
I have been an unpaid student midwife for the last 3 years and spent the only money I had on this clean, and now won’t get my house deposit back because it wasn’t done properly

Fresh Cleans UK- Reading からの回答
Excellent quality and service
Excellent quality and service. I have use Fresh Cleans to help with my clients for a year and a half now and I’ve never been let down and have gotten the very best service possible. I would highly recommend! Thanks!
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