fropt.com ロゎ
りェブサむトにアクセス

fropt.com レビュヌ 2

•
TrustScore 5段階評䟡の3

2.9

レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

連絡先

2.9

たあたあ

TrustScore 5段階評䟡の3

2件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Terrible quality fronts

Customer service was very friendly and helpful throughout the ordering process for our IKEA Metod kitchen fronts. We where able to ordered a sample first, and the final delivery arrived well-packaged.

Unfortunately, the quality of the actual fronts did not match the sample we received. The paint finish scratches extremely easily, making installation nearly impossible without causing visible damage. Some panels even arrived chipped straight out of the packaging.

After raising our concerns with customer service, we were only offered a 20% discount on a future order – which we won’t be taking up, given this experience. Disappointing outcome after what started as a very promising interaction.

2025幎8月22日
自発的なレビュヌ
fropt.com ロゎ

fropt.com からの回答

Thank you for your feedback, and we are truly sorry to hear that you have experienced damage to your fronts.

We want to clarify the distinction between potential manufacturing defects (which we always honor under our warranty) and damage resulting from use or handling.

If the fronts had arrived with chips, this would have been covered by our delivery claim policy. However, the type of damage you described is typically consistent with mechanical impact. It's important to remember that lacquered finishes, while beautiful, are susceptible to chipping or scratching when struck—they are not designed to withstand impact. This is a characteristic of the paint finish itself, not a defect in manufacturing.

We are transparent about the properties of our products, and you can find more details about the care of lacquered fronts in the FAQ section on our website.

We stand by the quality of our products and our commitment to transparency. We encourage all our customers to check out our verified reviews on Trusted Shops to get a complete and objective overview of our quality and service >> https://www.trustedshops.com/reviews/evaluate?shop_id=XBE568F2B9964C8A97E08E0AD3B23155D

Sincerely,
FRØPT team.

5぀星のうち1の評䟡

HORRIBLE quality behind nice design

I ordered FRØPT Memphis kitchen fronts in a custom green paint finish last year. While the design is beautiful, the quality has been very disappointing!
And I payed over 3k€ just for small kitchen island fronts.
The fronts arrived already scratched (which I reported immediately), and within just a few months of very light use in our two-person household, the paint started chipping badly. Now, less than a year later, several fronts look worn and damaged.
Despite reporting this issue multiple times, FRØPT insists it’s only “normal wear and tear” and offered me a paid replacement — using the same fragile paint technology. My previous IKEA kitchen lasted far longer without any such issues.
I also noticed that FRØPT has now hidden all review options on Google and Facebook — and after my experience, I can understand why.
I even let them use photos of my kitchen in their marketing when I was still excited about it, but I’ve since withdrawn permission. Sadly, the product does not live up to its premium branding, and I cannot recommend it.

2025幎7月21日
自発的なレビュヌ
fropt.com ロゎ

fropt.com からの回答

Thank you for reaching out and sharing your feedback. We are genuinely sorry that you've experienced this issue with your fronts.

We want to be transparent about the nature of the material: a lacquered finish is a high-quality, elegant choice, but it is susceptible to mechanical damage (such as chipping or scratching from impact). These marks are typically a result of external force, not a spontaneous failure of the paint itself. This characteristic is common for this type of finish and doesn't indicate a quality defect in the manufacturing process.

Regardless of the cause, we want you to be happy with your purchase. We always strive to offer repair solutions for any issues that may arise, ensuring your kitchen looks great for years to come. And this time we've also offered a solution which you decided not to use.

We stand by the quality of our products and are transparent about all customer feedback. We encourage you to read our reviews on Trusted Shops, where every opinion is verified.>> https://www.trustedshops.com/reviews/evaluate?shop_id=XBE568F2B9964C8A97E08E0AD3B23155D This provides an objective overview of our product quality and customer service, so you can get a complete picture.

Sincerely,
FRØPT Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報