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Superfront レビュヌ 114

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TrustScore 5段階評䟡の4

3.9

むンテリア デザむナヌ
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5぀星のうち3の評䟡

Designet er nydelig. Kvaliteten virker god. Men som sÃ¥ mange gir tilbakemelding om. Kundeservice, logistikk og ventetid er dÃ¥rlig. 4-6 uker ble to mÃ¥neder, uten noe oppdatering. Jeg klarte best... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ich habe meiner alten IKEA-KÃŒche in neuen Glanz getaucht dank Superfront. Gerade in Mietwohnungen perfekt um mit relativ geringem finanziellen Einsatz (compared zu einer neuen KÃŒche) Großes zu bew... もっず芋る

5぀星のうち5の評䟡

Super fornÞyd med servicen jeg fikk, tok kontakt med dem 2 Ã¥r etter at jeg kjÞpte fronter til en TV-benk, pga Þdelagt hengsel pÃ¥ den ene dÞra. Hengslen sendte dem ut samme dag, og helt gratis. Ikke m... もっず芋る

5぀星のうち1の評䟡

Die Lieferung, welche 15€ kostet, ist bis heute nicht angekommen. Auf Anfrage, wo die Sendung verblieben sei, wurde ich gebeten, mich mit dem Versanddienstleister auseinanderzusetzen. Scheinbar will m... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンテリア デザむナヌ

圓該䌁業による蚘述

Unique kitchens, bathrooms, sideboards, wardrobes or storage units with Superfront fronts, handles and legs for IkeaÂŽs most common cabinets.

連絡先

3.9

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TrustScore 5段階評䟡の4

114件のレビュヌ

5぀星
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5぀星のうち5の評䟡

SUPER Service from start to finish!

We were very satisfied with the planning of our kitchen fronts with Superfront. We received excellent advice and achieved a very beautiful result. The service is extremely friendly and accommodating, helpful, always reachable, punctual, and reliable. Thank you very much!

2026幎3月11日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Hi Simone,

Thank you so much for your kind words! It’s been such a pleasure working with you and helping create the designs for all six kitchens – what an exciting project! We’re thrilled that you’re happy with the planning and the design!

Your feedback really means a lot to us, and we’re so glad you enjoyed the process as much as we did.

Lyuba / Superfront

5぀星のうち5の評䟡

Great valuable products

Great valuable product that gives a more exclusive touch to kitchen and bathrooms

2026幎1月23日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear customer,

Thank you very much for your review! We’re delighted to hear that you’re pleased with our products!

Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D

Ebba / Superfront

5぀星のうち5の評䟡

Julia is super helpful accommodating


Julia is super helpful accommodating all my requests. Thank you! I cannot wait to see my kitchen with the new doors.

2026幎2月13日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear customer,

Thank you very much for your review! We’re delighted to hear that you’re pleased with our service. I will forward your message to Julia, I'm sure she'll be very happy.

Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D

Ebba / Superfront

5぀星のうち4の評䟡

New Kitchen

Little bit cumbersome in the beginning, most likely do to a little bit complicated descriptions of our needs for a new kitchen. Ended with a personal contact and very good support to secure all needed parts like doors, drawer fronts, cover panels and fittings below and above the interior. The delivery was also done smoothly and without any issues. Follow up after delivery was a very appreciated and positive experience!
It would have been excellent if Superfront could offer more than standard dimensions when it comes to cover panels and fittings, at least some additional flexibility. Another improvement is to secure an enhanced communication around the upcoming delivery, from order to delivery. These improvements will allow better planning and faster assembly.

2026幎1月30日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear Customer,

Thank you very much for your kind review! We’re delighted to hear that you’re happy with our service. Feedback like yours truly means a great deal to us, and we sincerely appreciate you taking the time to share your experience.

We also truly appreciate the improvement ideas you shared. We will certainly take them into consideration as we continue to grow and improve our services.

Please don’t hesitate to reach out if you have any upcoming projects—we’d be happy to work with you again.

Kind regards,
Ebba, Superfront

5぀星のうち5の評䟡

Hat alles gut funktioniert.

Hat alles gut funktioniert.
Kontakt war sehr freundlich.
Weiter so.

2026幎1月29日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear customer,

Thank you very much for your review! We’re delighted to hear that you’re pleased with our service. Feedback like yours truly means a great deal to us, and we greatly appreciate you taking the time to share your experience.

Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D

Ebba / Superfront

5぀星のうち5の評䟡

Refreshing experience

Really beautiful, personal customer service.

I was genuinely impressed with how thoughtfully and professionally Superfront handled my specific situation. Communication was clear, kind and efficient throughout, and I felt very well looked after.

It’s refreshing to deal with a company that takes such care with its customers. I wouldn’t hesitate to recommend them.

2026幎1月21日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear customer,

Thank you very much for your review! We’re delighted to hear that you’re pleased with our service. Feedback like yours truly means a great deal to us, and we greatly appreciate you taking the time to share your experience.

Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D

Ebba / Superfront

5぀星のうち5の評䟡

Bra produkter

Bra produkter. Fin service med hjÀlpsamma medarbetare

2025幎12月18日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Hej!
Stort tack för din feedback! Det betyder mycket för oss att du Àr nöjd med din upplevelse och våra produkter. :D

BÀsta hÀlsningar,
Julia / Superfront

5぀星のうち5の評䟡

I used the Superfront Biscotti wood


I used the Superfront Biscotti wood (some with vertical grooves) for my kitchen in London and I absolutely love the finish - it's created a warm and stylish space. The team were super easy to deal wtih and very helpful - it was great to get some designs sent over to help make some final decisions

2025幎11月17日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear customer,

Thank you very much for your review! We’re delighted to hear that you’re pleased with our service and products. Feedback like yours truly means a great deal to us, and we greatly appreciate you taking the time to share your experience.

Please don’t hesitate to get back to us if you have any upcoming projects in the future. :D

Julia / Superfront

5぀星のうち2の評䟡

I expect better service for that price

The product I received seems solid enough, so I do not have any major complaints about quality (so far). However, they charge a lot so I am not satisfied overall.
- There were no progress updates between order and shipping. Currently they have zero transparency in this process, making it needlessly difficult to plan the overall kitchen refurb process.
- They claim that they "custom make" the product and therefore do not allow you to alter your ongoing order or to make returns. However, the products are far too standardised to for this to be an acceptable proposition. Rather, I think they have hit upon the "made to order" approach as a convenient catch all excuse to ignore any expectations of a better service offering.

For my next kitchen upgrade I will not use Superfront. I will either go for much cheaper IKEA fronts, or pay that tiny bit extra for fully custom made fronts and thus enjoy the kind of high level service you normally associate with a tailor made product. Superfront seems to fall in the middle of the two, offering the worst of both worlds. Even though they are no longer a young company they haven’t managed to ramp up their production to a level where they enjoy the economies of scale that would lead to cheaper unit costs and an inventory of finished products ready to ship. On the other hand their operation is too big to allow for any personal touch with for example one-on-one customer service, showrooms, bespoke measurements, individual follow ups, order tracking and so on.

2025幎7月1日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear Customer,

Thank you for taking the time to share your detailed feedback. We truly appreciate hearing from our customers, as it helps us continually improve.

We’re truly sorry that your experience with our service fell short of your expectations. Please know that we are continuously working to improve transparency and communication to make the kitchen renovation process smoother and easier for our customers.

Regarding returns and order alterations, we would like to explain why these policies exist. All of our kitchen fronts and related products are made-to-order and are not kept in stock. This approach allows us to reduce waste and minimize our environmental impact. Because of this, we cannot accept returns or resell these items to other customers. It is therefore very important to carefully review your needs when placing an order. That said, if you need to complement your order with additional items, we are always happy to assist and guide you.

We are genuinely sorry that our service did not fully meet your expectations. We are constantly striving to improve our processes and customer experience, and your feedback will help us do so.

Thank you again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future.

Best regards,
Juila / Superfront

5぀星のうち1の評䟡

Non compatibili con mobili ikea

Nonostante sul sito sia ben pubblicizzato e dichiarato che i loro pannelli frontali siano compatibili con i mobili ikea besta, questo non é vero dato che i loro frontali sono ben piu grandi e sporgono! Impossibili da montare, inoltre tempi lunghi non solo per la produzione, ma anche nell'assistenza che ci ha notificato che i loro pannelli in mdf sono sempre considerati come "su misura" e quindi non rimborsabili. Questa informazione non é assolutemente chiara e non si evince facilmente dal loro sito. E comunque se dichiari che il prodotto é compatibile quando non lo é, stai solo effettuando una frode. Pannelli super costosi con zero attenzione e considerazione verso il cliente. Esperienza piu che negativa, non potrei sconsigliare di piu l'acquisto di qualsiasi cosa presso di loro.

2025幎9月19日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Dear Customer,

Thank you for your message and for sharing your feedback. We are truly sorry to hear about the difficulties you experienced with your recent order.

After reviewing your order, it appears that the fronts you purchased were designed for IKEA’s Metod series, while your cabinets are part of the Bestå series. Unfortunately, these two series are not compatible, which is why the fronts do not fit as expected.

As our products are made-to-order, we are unable to simply exchange the fronts for a different model. This is why we recommend carefully verifying the cabinet series before placing an order to ensure compatibility.
That said, we sincerely regret the inconvenience this has caused. While we cannot offer a full replacement, we would be happy to explore the possibility of providing a discount or other gesture as a way to make up for the situation. Please let us know if you would like us to look into this further.

We appreciate your understanding and hope we can find a satisfactory solution.

Best regards,
Julia / Superfront

5぀星のうち3の評䟡

Kult design, men dårlig og treg service/levering

Designet er nydelig. Kvaliteten virker god.

Men som så mange gir tilbakemelding om. Kundeservice, logistikk og ventetid er dårlig. 4-6 uker ble to måneder, uten noe oppdatering.

Jeg klarte bestille to dÞrer i feil stÞrrelse. Men siden jeg ikke meldte ifra innen to uker (en måned) fikk jeg ikke bytte. PrÞvde forklare at min håndverker ikke kom fÞr. Til tross for at jeg hadde handlet fronter til et helt kjÞkken og frontene var i basisutvalget. Dårlig!

2025幎9月8日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Hej,

Tack för att du tar dig tid att lÀmna en recension och dela din upplevelse. Vi Àr verkligen ledsna att du upplevt förseningar i din leverans och att kommunikationen inte motsvarade dina förvÀntningar – vi förstÃ¥r att det Àr frustrerande.

Vi vill förtydliga att alla våra MDF-produkter, inklusive luckor, tÀcksidor och toppar i våra egna fÀrger, tillverkas på bestÀllning och dÀrför inte Àr lagervaror. Av den anledningen kan vi tyvÀrr inte erbjuda returer eller byten på dessa produkter, Àven om de ingår i vårt standardsortiment. Det innebÀr att ångerrÀtten på 14 dagar inte gÀller i dessa fall. Vi förstår att detta kan upplevas som otydligt och ser just nu över informationen på vår hemsida för att göra den tydligare framöver.

Tack igen för din feedback – den Àr vÀrdefull och hjÀlper oss att bli bÀttre.

VÀnliga hÀlsningar,
Julia / Superfront

5぀星のうち1の評䟡

BestÀllde tÀcksidor och toppar

BestÀllde tÀcksidor och toppar ifrån deras standardsortiment, i deras egna fÀrger. Då sidorna aldrig behövdes, kÀndes överflödiga till det skåpet vi valde samt vÀldigt dyra, så mejlade jag dem direkt och ville returnera dessa. Det tog 2 och en halv vecka innan jag fick något svar och då tillÀt de inte returen pga de sa det Àr bestÀllningsvara.. vilket det inte Àr.
Mejlade tillbaka direkt om vart dem infon står på hemsidan men nu får jag inget svar. Så dåligt!

Uppdatering 28/7:
fortfarande inte fått något svar från superfront....

2025幎7月21日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Hej,

Tack för att du tar dig tid att lÀmna en recension och dela din upplevelse. Vi Àr verkligen ledsna att du upplever situationen pÃ¥ det hÀr sÀttet och att vÃ¥rt svar dröjde lÀngre Àn förvÀntat – under sommaren har vi tyvÀrr lÀngre svarstider, men det Àr givetvis inte den servicenivÃ¥ vi vill hÃ¥lla.

Vi vill också förtydliga att alla våra MDF-produkter, inklusive tÀcksidor och toppar i våra egna fÀrger, produceras på bestÀllning och dÀrför inte Àr lagervaror. Av den anledningen kan vi inte ta emot returer på dessa produkter, Àven om de ingår i vårt standardsortiment. Vi förstår att detta kan upplevas otydligt och ser över vår information på hemsidan för att det ska bli tydligare framöver.

Vi kommer att återkoppla till dig via mejl för att se om vi kan hitta en bra lösning och prioriterar ditt Àrende direkt.

Tack för din feedback – den hjÀlper oss att bli bÀttre.

VÀnliga hÀlsningar,
Julia / Superfront

5぀星のうち1の評䟡

Poor quality for a high price and long waiting time

I ordered fronts at Superfront online to redecorate my old IKEA FAKTUM kitchen, because I was attracted by the nice designs. The price was quite high (roughly 3.500 euros for all the fronts together), but as I was convinced by the design and assumed they would be of good quality, I paid it. First of all, it took almost three months to ship the fronts to Belgium. But okay, that's part of the game.
What's not part of the game, is that the fronts turned out to be very susceptible to little impact. A small tap with a knife against the drawer is enough to chip off a piece of the paint. This kind of incidents happens easily in a much used kitchen, especially in a home with children. We are now a year since the fronts have been installed, and almost every drawer or cabinet already shows visible paint damage. This is not the quality I expect from such an expensive product. My conclusion about Superfront is: the designs are very nice, but the quality and durability of the fronts are insufficient.

2024幎7月13日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Hi,

Thank you for taking the time to share your experience.

We’re happy to hear that you appreciated the design of our fronts, but we’re truly sorry to hear that the quality did not meet your expectations. This is of course not the experience we want our customers to have—especially when it comes to a space as heavily used as the kitchen.

Our fronts are finished with a durable lacquer, but like all lacquered surfaces, they can be sensitive to sharp impacts. That said, we completely understand that wear and tear can occur in busy households, particularly with children, and we take that seriously in our ongoing product development.

We’d appreciate the opportunity to look into your case and see what we can do to help. Please feel free to contact us at claims@superfront.com, referencing your review, and we’ll do our best to assist you further.

Thank you again for your feedback, it helps us improve.

Warm regards,
Julia / Superfront

5぀星のうち1の評䟡

FUYEZ SUPERFRONT

Conseillé par notre architecte mais A FUIR !!!!
Livraison payée 100 euros, on ne sait même pas sur quels critÚres, inadmissible !
Colis reçu dans un état pitoyable, ouvert à plusieurs endroits.
Réponse du service client sur Instagram (aucune réponse par mail et injoignable par téléphone) : pas de remboursement possible de la livraison car les articles sont arrivés en bon état !
ON MARCHE SUR LA TETE !!!!

2025幎6月20日
自発的なレビュヌ
Superfront ロゎ

Superfront からの回答

Bonjour Margaux,

Merci d’avoir pris le temps de laisser un avis. Nous regrettons sincÚrement que votre expérience avec la livraison n’ait pas répondu ni à vos attentes ni aux nÃŽtres.

Nous comprenons que l’état du colis à la réception ait pu être décevant et nous avons transmis vos remarques à notre partenaire de transport – une telle situation ne devrait bien sûr pas se produire. En revanche, nous sommes heureux de constater que les produits eux-mêmes sont arrivés en bon état et sans dommages.

Nous nous efforçons toujours de fournir une réponse rapide et claire, et nous vous avons répondu dÚs que possible via Instagram.

Votre retour est précieux pour nous et nous aide à nous améliorer. Nous en tiendrons compte dans notre travail continu pour renforcer la qualité de nos services et de nos livraisons.

Cordialement,
Julia / Superfront

5぀星のうち5の評䟡

Their handles just keep getting better with age

As a design professional and business customer, I find their communication, billing and dispatch very quick on their stock handles. Great quality product and unique designs that are hard to find on the market in solid raw brass with this diversity of shapes, sizes and functions.
They just keep getting better with age as now I’ve got handles in projects from 6 years ago, 2 years ago and also installed yesterday. Built for everyday use but with unique forms and style

2025幎6月4日
自発的なレビュヌ

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