Frumzi レビュー 249

TrustScore 5段階評価の3

2.9

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

You receive the customer's money INSTANTLY Paying out takes week/s, it doesn't make sense. Please, no automated response saying to contact customer service, cause they don't do anything. Just p... もっと見る

企業が回答しました

5つ星のうち5の評価

Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a stra... もっと見る

企業が回答しました

5つ星のうち1の評価

Peggior sito su cui ho mai giocato. Vincite quasi impossibili, le schermate si ripetono di continuo sulle slot, i prelievi se e dico se vengono fatti ti fanno aspettare tempi veramente pazzi. Ti annul... もっと見る

企業が回答しました

5つ星のうち5の評価

My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my... もっと見る

企業が回答しました


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2.9

まあまあ

TrustScore 5段階評価の3

249件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち1の評価

I made a withdrawal on March 23rd

I made a withdrawal on March 23rd, it's already March 30th and nothing has been updated yet.
I went into live chat with the Frumzi team 3-4 times and they only say that they reported the situation to the responsible department in all the chats I had with them and to wait.
I think it's absurd to have such a long wait for a withdrawal of only 300 euros...

2026年3月23日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Fabiomaia,

Thank you for reaching out and sharing your feedback. We sincerely apologize for the delay and the frustration this wait has caused you.

We understand that waiting for a transaction can be stressful, and we want to assure you that we value your patience. While some processes can occasionally take a bit longer due to various internal procedures, our team is committed to assisting our players. We recommend checking back in with our Live Chat support so they can provide you with the most current update available from the relevant department.

We appreciate your time and hope to see everything resolved for you soon.

Best regards,

The Frumzi Team

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち1の評価

Vinci e i prelievi non arrivano quasi mai

Prima puntata:
Dal 26 gennaio 2026, giorno di una mia vincita importante, inizia il calvario. Dalla felicità della vincita alla tortura di dover chiedere quasi quotidianamente informazioni ( assistenza chat, mail) sulle mie richieste di prelievo che ad oggi 26/03/26 non sono ancora completate.
Ovviamente è una strategia per far si che le persone nell'infinita attesa rigiochino i soldi vinti che puntualmente perderanno.
Attendo qualche altro giorno e passeremo alla seconda puntata con maggiori dettagli...

2026年1月26日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Gentile Davide,

Ci scusiamo sinceramente per il disagio e il ritardo che sta riscontrando. Comprendiamo perfettamente il suo desiderio di ricevere le sue vincite il prima possibile e la ringraziamo per la pazienza.

Desideriamo assicurarle che non c'è alcuna strategia dietro questi tempi di attesa; lavoriamo costantemente per elaborare ogni richiesta con la massima cura. Per un aggiornamento immediato e specifico sulla sua situazione, la preghiamo di contattare la nostra chat live, dove un nostro operatore sarà in grado di assisterla in tempo reale.

Cordiali saluti,

Il team di Frumzi

5つ星のうち1の評価

scam... dont play here


scam... took my depoosit and never got the credit seen. stole my money and no responsables

2026年3月11日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Matti,

We are sorry to hear that you’ve had a negative experience and feel this way about our services. We truly regret any frustration you've encountered. To help us better understand the situation and assist you further, please reach out to our team directly at support@frumzi.com.

Best regards,
The Frumzi Team

5つ星のうち5の評価

Their pricing for English football

Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a straightforward, high-quality sportsbook, this platform is exactly what you need.

2026年2月8日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Shenai,

Thank you for your kind words! It’s great to know that our mobile experience allows you to enjoy our sportsbook flawlessly and without lag from the comfort of your home.

We truly appreciate your support and are happy to know you’re enjoying such a straightforward, high-quality experience with us.

Happy gaming!

Best regards,
The Frumzi Team

5つ星のうち1の評価

The customer service the worst part of…

The customer service the worst part of this… Actually, I wrote a lot to pay out my money, because i have an open bet which won. They said They would contact me as soon as possible… Thats was a month ago.

2026年1月26日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Balazs,

Thank you for sharing your feedback with us. We are truly sorry to hear that you feel this way about your recent interaction with our team and that your experience has been frustrating.

Our goal is always to provide a high standard of service and clear communication to all our players. We genuinely appreciate you bringing this to our attention, as it helps us identify where we can improve our responsiveness. We would like to look into this for you, so please feel free to reach out to our support at support@frumzi.com once more so our team can provide you with a direct update.

We value your patience and hope to turn your experience around soon.

Best regards,

The Frumzi Team

5つ星のうち5の評価

My focus is entirely on the live casino

My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my winnings paid out was also surprisingly swift. Top-notch live tables!

2026年2月12日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Faerr,

Thank you for your kind words! It is wonderful to know that you are enjoying the streaming quality and that your overall experience has been so positive and swift.

We truly appreciate your support and are happy to know you’re enjoying the atmosphere we strive to provide.

Happy gaming!

Best regards,
The Frumzi Team

5つ星のうち1の評価

awfull bookmaker

awfull bookmaker, deposited 50 euros and max bet on atp tennis is 7 euros, hahaha. do not deposit here, probably fake reviews.

2026年2月18日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Client,

We’re sorry to hear that your experience didn’t meet your expectations. We always strive to provide a pleasant environment for our players, and we appreciate you sharing your perspective with us.

To help us look into this further for you, please reach out to our team at support@frumzi.com

Best regards,

The Frumzi Team

5つ星のうち5の評価

Ottimo operatore Cecco bravi 👏

Ottimo operatore Cecco bravi 👏

2026年2月18日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Gentile Cliente,

Grazie mille per le tue gentili parole! Siamo felicissimi di sapere che hai apprezzato la professionalità e la disponibilità del nostro team. Siamo lieti di ricevere un feedback così positivo.

Apprezziamo sinceramente il tuo supporto e siamo lieti di sapere che ti stai godendo la tua esperienza con noi.

Buon divertimento!

Cordiali saluti,

Il team di Frumzi

5つ星のうち1の評価

Don’t let you withdraw

I have been trying to withdraw money for the last 8 days and they make it impossible. They just ignore you and say the money is coming,
Don’t deposit money here, you will struggle to withdraw even if you win

Edit- now 10 days , and still nothing , I have emailed and went to the help center and all they say is sorry, we are working on it,

I honestly think they won’t pay me at all,

Steer clear from this casino

Edit***

Now 18 days and still nothing , have contacted them via email and web chat and nothing has happened,

I have over €15k which will be impossible to withdraw ,

Do not gamble with this Casino

2026年2月8日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Deco,

We are truly sorry to hear about your frustration and the delay you've experienced. We understand how important it is for our players to feel supported, and it is never our intention to make any part of your journey with us feel difficult.

We would like to look into this for you and ensure you receive the assistance you need. Please reach out to our support team directly via support@frumzi.com so we can investigate your account further and provide you with an update.

Best regards,

The Frumzi Team

5つ星のうち5の評価

raznolike igre,hiter odziv…

raznolike igre,hiter odziv podpore(Joe),mogoče bi lahko za stalne on dolgoletne igralce dali malo večje množnosti za dobitke?

2026年2月16日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dragi Marko,

Hvala za vaše prijazne besede! Veseli nas, da uživate v naši raznoliki ponudbi iger in da ste bili zadovoljni s hitrim odzivom naše podpore. Resnično cenimo vašo podporo in smo veseli, da ste del naše skupnosti.

Vaše povratne informacije so nam dragocene, saj nam pomagajo ustvariti še boljšo izkušnjo za vse naše igralce.

Srečno igranje!

Lep pozdrav,
Ekipa Frumzi

5つ星のうち5の評価

Gianni es una excelente persona me…

Gianni es una excelente persona me atendió muy bien y me dio mucha confianza y esperanza será recomendada esta plataforma de mí parte

2026年1月29日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Estimado Gianni:

¡Muchísimas gracias por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y que te brindamos la confianza y la esperanza que buscabas. Es un placer saber que te sentiste tan bien atendido por nuestro equipo. Agradecemos sinceramente tu apoyo y recomendación, y nos alegra mucho saber que estás disfrutando de tu experiencia con nosotros.

¡Que disfrutes jugando!

Atentamente, El equipo de Frumzi

5つ星のうち5の評価

I switched to this site because I was…

I switched to this site because I was tired of the constant spam and push notifications from my old casino. Frumzi is much quieter in that regard, which I appreciate. The game library is huge - honestly, sometimes I spend ten minutes just scrolling through the new releases. Being able to favorite games is a lifesaver.

2026年1月15日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Dillon,

Thank you for the feedback! We are happy to hear that you appreciate our communication style and the ease of navigating our game library.
Best regards,

The Frumzi Team

5つ星のうち5の評価

I use this platform mainly to relax…

I use this platform mainly to relax after work. It’s not overloaded with distractions, and sessions feel calm and uninterrupted. Nothing unexpected so far, which is exactly what I was hoping for.

2026年1月2日
Frumzi ロゴ

Frumzi からの回答

Dear Senya,

Thank you for your kind words! We are delighted to hear that you use our platform to relax after work and that you find the experience calm and focused. It is wonderful to know that we’ve met your expectations by providing a smooth and uninterrupted environment for your sessions. We truly appreciate your support and are happy to know you’re enjoying your experience with us.

Happy gaming!

Best regards, The Frumzi Team

5つ星のうち5の評価

Marcella rapida e disponibile


Marcella rapida e disponibile

2026年1月20日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Caro Vincenzo,

Grazie mille per il tuo feedback! Siamo lieti di sapere che Marcella è stata rapida e disponibile nel fornirti assistenza.
Buon divertimento!

Cordiali saluti,

Il team Frumzi

5つ星のうち4の評価

Reliable platform

A friend suggested Frumzi, and I decided to give it a try. The visual side is calm and doesn’t distract from the games. Slots and live games both ran without issues. Everything felt reliable, although I’d welcome a bit more variety in rewards.

2026年1月6日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Gordon,

Thank you for your kind words! We are glad to hear that you’re enjoying the visual design of our site. It is wonderful to know that both our slots and live games have been running perfectly and reliably for you. We truly appreciate your support and are happy to know you’re enjoying your experience with us.

Happy gaming!

Best regards,

The Frumzi Team

5つ星のうち5の評価

Mi sono iscritto su frumzi tramite…

Mi sono iscritto su frumzi tramite alcuni youtuber che seguo da anni, devo dire che mi sono trovato molto bene!
Non ho mai avuto nessun tipo di porblema ne per quanto riguarda i bonus che vengono erogati ne per quanto riguarda i prelievi anzi! I prelievi max 4 giorni è sono stati accreditati!
Quindi consiglio vivamente

2026年1月8日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Gentile Michele,

Grazie per le tue gentili parole! Siamo lieti di sapere che la tua esperienza è stata così positiva e che ti stai godendo il soggiorno con noi. Siamo felici di sapere che tutto procede senza intoppi e che sei soddisfatto della nostra piattaforma. Apprezziamo molto il tuo supporto e i tuoi consigli e siamo felici di sapere che ti stai godendo la tua esperienza con noi.

Buon divertimento!

Cordiali saluti,

Il team di Frumzi

5つ星のうち1の評価

scandalosi...dovevano pagare 3000 euro…

scandalosi...dovevano pagare 3000 euro non l hanno my fatto...non gicate per puacere e una truffa

2026年1月7日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Gentile Luca,

Ci dispiace molto per la tua insoddisfazione. Sappiamo che attendere una transazione può essere frustrante e vorremmo chiarire la tua situazione.

Ti invitiamo a contattare il nostro team di supporto all'indirizzo support@frumzi.com per consentirci di verificare lo stato del tuo account e fornirti informazioni aggiornate.

Cordiali saluti,

Il team di Frumzi

5つ星のうち4の評価

I had a moment where I was looking for…

I had a moment where I was looking for more detailed options in my account settings. It wasn’t critical, but clearer explanations there would help. Aside from that, nothing caused real inconvenience.

2025年12月29日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Dear Ariana,

Thank you for your kind words! We are glad to hear that your overall experience has been smooth and that you haven’t encountered any inconveniences. We appreciate your feedback regarding the account settings, as it helps us understand how we can keep improving the experience for our players. We truly appreciate your support and are happy to know you’re enjoying your experience with us.

Happy gaming!

Best regards,

The Frumzi Team

5つ星のうち5の評価

Alfio é stato super gentile e molto…

Alfio é stato super gentile e molto cordiale

2026年1月4日
自発的なレビュー
Frumzi ロゴ

Frumzi からの回答

Grazie per la tua fantastica recensione! Siamo lieti di sapere che apprezzi. Il tuo supporto ci spinge ad andare avanti! Buon divertimento! Team Frumzi

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