Full Cleaning service レビュー 

6
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TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 清掃サービス
  2. ・
  3. カーテンと布製家具の清掃サービス
  4. カーペット清掃業
  5. ハウス クリーニング業
  6. 業務用清掃サービス

当該企業による記述

Full Cleaning Service Ltd – Reliable. Professional. Spotless. At Full Cleaning Service Ltd, we specialise in high-quality cleaning services for homes and offices across London. Whether you need end of tenancy cleaning, deep cleaning, after builders, or carpet and upholstery care, our expert team is here to help. With years of experience, professional equipment, and eco-friendly products, we guarantee outstanding results every time. Our pricing is transparent, our booking process is simple, and our focus is always on customer satisfaction. Trusted by property managers, landlords, and homeowners — we’re your go-to cleaning partner. 🔗 Book now at: www.fullcleaningservice.com Experience the difference of a team that truly cares.


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3.1

まあまあ

TrustScore 5段階評価の3

6件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(6)

過去12か月のレビュー数: 0件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Extremely poor service from management and cleaning skills!

I hired FCS owned by Juan on a contracting basis to fulfil my clients cleaning bookings. His team received a lot of complaints over the months re poor cleaning skills and a language barrier as they could not speak communicative English, only Spanish.
I quality checked an end of tenancy service and the cleaning was so poor: no vacuuming underneath the beds, dust left on blinds, skirting boards, door frames, no vacuuming behind moveable furniture. I was very shocked.

The last job I sent FCS was when his team cleaned a marble sink and the seal came off on one side. They simply left the sink detached for the customer to find without informing them or myself! The customer wanted the whole sink refitted which I did not agree with but was happy to refund a % for the repairs. I covered part of refund and Juan agreed to pay the rest, as it was his team's damages. However, til this day he ignored all my messages and never paid! Not even a simple apology. This is a total lack of integrity as a fellow business owner, and he has no accountability.

At the time of the incident Juan had not set up this trust pilot page, I have only just found it to leave a review. I hope in future he does better as a business owner.

2024年4月19日
自発的なレビュー
Full Cleaning service ロゴ

Full Cleaning service からの回答

Hi Cherise

Thank you for your feedback and for sharing your experience.

We’re very sorry to hear about the incidents mentioned. While we acknowledge that mistakes may have occurred in the early stages of our operations, it’s important to clarify that Full Cleaning Service is no longer a sole trader operation — we have grown into a registered company with VAT (VAT Registered), an office, and a structured team.

In the domestic cleaning area alone, we now manage more than 10 dedicated cleaning teams, in addition to our staff for commercial and office cleaning. We currently serve over 100 recurring clients, including private landlords, agencies, and corporate offices across London.

This situation took place over a year ago, and since then we’ve implemented strong internal quality controls, improved training, and strengthened communication processes to ensure reliability and professionalism.

We truly regret that your experience was not up to the standards we hold ourselves to today. If you're a property manager, agency owner, or landlord with outstanding concerns, please reach out directly to us at info@fullcleaningservice.com — one of our managers will personally assist you.

Thank you again, and we hope to have the opportunity to show you the progress we’ve made as a company.

Kind regards,
Full Cleaning Service Ltd

5つ星のうち1の評価

Do NOT reccommend!!!

This service is terrible, the cleaners did not speak a word of english so I could not communicate what I'd like doing. They did not want to be there, worked so slow hardly did anything then left. I do not recommend!

2025年3月10日
自発的なレビュー
Full Cleaning service ロゴ

Full Cleaning service からの回答

Hi Sally

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.

We take pride in delivering a high standard of service, and we're disappointed to hear that communication was an issue during your visit. Please note that this was an isolated case, and the majority of our cleaning teams do speak English fluently and are trained to follow client instructions carefully.

We sincerely apologise if the team assigned to your booking caused any inconvenience. This will be reviewed internally to ensure it doesn’t happen again.

We would really appreciate the chance to speak with you directly and find a way to make this right. Please feel free to contact us at info@fullcleaningservice.com so we can look into your case further.

Kind regards,
The Full Cleaning Service Team

5つ星のうち5の評価

FullCleaning Service did an amazing job…

FullCleaning Service did an amazing job with our end of -tenancy cleaning! They were thorough and efficient, making the property spotless and ready for the next tenants. Thanks to their attention to detail, we recived our full deposit back. I highly recommend their end-of- tenancy cleaning service to anyone in need of a reliable and professional cleaning company.

2024年7月25日
5つ星のうち5の評価

recently hired full cleaning service…

recently hired full cleaning service for a deep cleaning of my home, and I couldn't be more pleased with the results. From start to finish, my experience was outstanding.
From the initial booking to the completion of the service, the team was incredibly professional and communicative. They promptly answered all my questions, provided a clear breakdown of services and pricing, and confirmed the appointment with a reminder call the day before.
The cleaning crew arrived on time and brought all the necessary supplies and equipment. They were courteous, respectful of my space, and paid close attention to detail. My home has never looked or smelled this clean! They meticulously cleaned every nook and cranny, leaving no spot untouched.
They followed up after the service to ensure I was happy with the results and even offered a satisfaction guarantee, which gave me peace
In conclusion, I highly recommend this company to anyone in need of a reliable, professional, and high-quality cleaning service. They exceeded my expectations in every way, and I will definitely be using their services again in the future.

2024年5月15日
自発的なレビュー
5つ星のうち4の評価

FullCleaning Service did an amazing job.

FullCleaning Service did an amazing job with our end-of-tenancy cleaning! They were thorough and efficient, making the property spotless and ready for the next tenants. Thanks to their attention to detail, we received our full deposit back. I highly recommend their end-of-tenancy cleaning service to anyone in need of a reliable and professional cleaning company.

2024年6月8日
5つ星のうち5の評価

Best experience

Really happy with the job done by full cleaning. Their cleaning standards are very high and their team is very friendly and professional.
I was surprise that they were using uniforms, used shoes protectors before start the cleaning and always worked professionally.

Thank you FCS totally recommended

2024年5月18日
自発的なレビュー

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