I purchased the Beat your Brain course. It's great for cognitive stimulation and it's fun. The support team is always available, answering very fast and solving my doubts. Thank you Pauline for you... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
THIEFS, LIARS AND IGNORERS OF ANY COMMUNICATION. These guys will deceive you into a $1 trial and never allow you to cancel nor answer any questions once you cancel. they will keep attempting to re... もっと見る
企業が回答しました
Theft and a scam. You buy a cheap course then they debit a further amount without warning or permission of $79 and then ignore your emails and don't issue a refund. Had to contact my banks fraud... もっと見る
企業が回答しました
I've been led into believing that I was purchasing a single $1.99 video course and suddenly I've been charged $79 (!) for some monthly subscription, that I had no intention of ever subscribing to.... もっと見る
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2.1
期待以下
241件のレビュー
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jag köpte en kurs för 19 dollar
Jag köpte en kurs för 19 dollar. Efter 4 dagar blev jag debiterad för abonnemang för 1 månad. Har skrivit flera gånger ingen respons. Är detta ett fake företag. Har blivit lurad.
2023年11月20日
自発的なレビュー
Fullofmind からの回答
Hi Åsa,
We are very sorry that this situation happened!
Even if you chose a trial subscription when purchasing the course, your trial could not end so quickly.
We are currently experiencing technical issues with some emails that are not being delivered to us. Our programmers are working on this. Most likely, you were not answered because your email also did not reach us for some technical reason.
Please try to write to our Support Team from a different email address or via WhatsApp again so that we can refund you your subscription payment. WhatsApp works great for us.
Our contacts:
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
I am hoping to receive your response soon.
Lina Kohl,
Customer Support Lead of Fullofmind
This is really fun to start my day…
This is really fun to start my day with! I can't do the exercises first time but after a few days I see some improvement. It is something that I wouldn't do at all and works like yoga or a meditation, recommended for all ages!
2023年11月20日
自発的なレビュー
Fullofmind からの回答
Hi Erica,
Thank you very much for your rating and for sharing how you start your morning.
It is very nice to hear that our courses bring you pleasure and energy, and especially it's nice to hear that you have made one of our courses your morning ritual.
I'm glad to read this, I definitely will share your feedback with the whole team.
Wishing you a wonderful day!
Lina Kohl,
Customer Support Lead of Fullofmind
if i could give this no stars I would
if i could give this no stars I would.
Paid $30 AUD for a course that I couldn't access, and then was charged $90 a few days later. Have emailed multiple times and fb messaged and insta messaged and have heard NOTHING. I am a student and very poor, i bought this as a treat for myself to learn some guitar songs and now they have taken the money I was going to use to survive. So disappointed I have not heard from them
2023年11月16日
自発的なレビュー
Fullofmind からの回答
Hi Sinead!
We are very sorry that this situation happened.
Please try writing to our Support Team using a different email address or via WhatsApp.
Customer Support Managers will immediately create a Login/Password for you so that you can log into your personal account to view the course and they will immediately issue a refund for you!
Our contacts:
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
I hope you write to us soon and we will resolve this situation.
Lina Kohl,
Customer Support Lead of Fullofmind
I was concerned about buying a course I…
I was concerned about buying a course I really wanted, due to some of the other reviews, but I went ahead and have received great, swift, support, as it took an or so for me to get my content. Very happy with the course and support.
2023年11月19日
自発的なレビュー
Fullofmind からの回答
Hi Emily!
Thank you for your high rating!
Glad to hear that you took the risk and your experience was positive.
I wish you an interesting learning! :)
Lina Kohl,
Customer Support Lead of Fullofmind
Great resource
I was intially worried about making an online purchase with full of mind.com but ended up wanting to do the course so badly I took the risk. I feet compelled to come back and say: the courses are definitely worth it and work great. Had an access issue due to site cookies and their support was great!
2023年11月19日
自発的なレビュー
Fullofmind からの回答
Hi Anne,
Thank you very much for your trust and for coming back to share with us how the purchase of your course went.
We are very glad that you like the course!
Lina Kohl,
Customer Support Lead of Fullofmind
Already 4 times I wrote an email that I…
Already 4 times I wrote an email that I want to cancel my registration. I can't delete my registration online. They've already charged me $59. Definitely, this is a scam company. No way that you get your money back in 14 days if you cancel in time. I now have to block my card. I would recommend everyone to stay away from this site.
2023年11月16日
自発的なレビュー
Fullofmind からの回答
Hi Yvi,
I'm so sorry you went through this experience.
We are currently experiencing technical issues with some emails that are not being delivered to us. Our programmers are working on this. Most likely, you were not answered because your email also did not reach us.
Sadly, you had to block your card.
Please try to write to us in support from a different email address or via WhatsApp again so that we can refund you $59. WhatsApp works great for us.
We indeed make refunds within 14 days for no reason. In your case, we understand your situation and will return your money as soon as you write.
Our contacts:
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
Looking forward to hearing from you!
Lina Kohl,
Customer Support Lead of Fullofmind
I bought a course for $20 and then was…
I bought a course for $20 and then was told in a sideways way that after a week, I have to pay $70/ month.
I absolutely do not want to pay for a subscription. Im trying desperately to unsubscribe before they take any more money, but all it says is that its processing my request (for more than 24 hrs)
All of that and I'm getting multiple spam emails every day. Only regret for this
2023年11月15日
自発的なレビュー
Fullofmind からの回答
Hello Kim,
I'm truly sorry to hear about your recent experience and appreciate you bringing this to our attention.
There seems to be a glitch causing issues with subscription cancellations not showing up correctly for some of our users. Rest assured, our tech team is actively working to resolve this issue. I can confirm that your subscription was promptly deactivated following your request, with the process completed in less than 90 minutes. You won't be facing any additional charges.
Regarding the promotional emails, I understand they can be overwhelming. You can easily opt-out by clicking the "Unsubscribe" link at the bottom of any of our emails. This will ensure you no longer receive such communications from us.
We're committed to providing a meaningful and enjoyable experience focused on spiritual growth and self-development at Fullofmind.
Wishing you a fantastic day ahead.
Lina Kohl,
Customer Support Lead of Fullofmind
You pay forever read!
Hi Taina!
We provide 2 types of products: a course ($19) and a monthly subscription ($59) to all courses.
When you buy a course, you buy it forever.
The advantage of a monthly subscription is that you get access to all the courses on our site for a month. You can also watch new courses that are coming out, and which will be coming out.
Thus, you can choose courses that are really suitable for you and enjoy the process of improving and developing your personality.
After a course purchase, we give our users 7 days free trial subscription to all courses. Within this period you can watch all courses on our platform and decide whether you need a subscription or not.
I hope this helped clarify some things.
If you have any questions, please feel free to ask them in response to this email.
Best regards,
Andrew, customer support manager of
2023年11月14日
自発的なレビュー
Fullofmind からの回答
Hi Taina!
We see you published the answer from our Support Manager Andrew.
We are sorry that you gave 1 star because... this means that you are unhappy with the service.
Regarding our manager’s answer, it’s all true that we have courses and have a monthly membership for all courses which gives the opportunity to go to events, view event recordings, and be part of our community.
It is also true that we give 7, and sometimes 14 days, so that new users can try membership and appreciate its benefits – attend events and watch all 100+ courses on our platform.
If there is anything we can do to refine your experience with our platform, please write to our Support Team and we will do our best to make you happy.
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
In the meantime, I wish you a nice day! We will be waiting for your response.
Evan,
Customer Support Manager
hello@fullofmind.com
Great Website with lots of Inspiration
It's a great website with lots of inspiration (movement, singing) in a more spiritual approach. I started two courses and really like them. Cancelling is super easy (I just wanted to see if the same error occurs as with the other users, but it didn't. One Click after being in my Profile Settings and that's that). So I cannot relate to any complaints.
Will definitively re-subscribe after the trial ends
2023年11月9日
自発的なレビュー
Fullofmind からの回答
Hi Laila,
Thank you very much for your feedback. It means a lot to us!
We are glad to hear that you like your courses!
We wish you a great learning and thank you for sharing your cancelation experience.
Lina Kohl,
Customer Support Lead of Fullofmind
SCAM!!!
This is really a scam. As I read from many of you, they did the same to me. I only signed up for a course of around 18 euros, they charged me a monthly fee and another thing. I wrote them 6 times!!! and explained my case. They answered me once: »This is an email to remind you that your request to Support Team (#18401) is pending and awaits your feedback« and the second time: "Hi,I hope this email finds you well. Unfortunately, we haven't got an answer from you. If you still need our help, please send your question in a reply message" then never again. I have never experienced so much swindling and deception. Probable AI involved. Terrible. I hope that someone reads our messages and the same thing does not happen to them. Disaster! Law enforcement should work on this case.
2023年10月15日
自発的なレビュー
Fullofmind からの回答
Hi Anita!
I'm very sorry that you found yourself in this situation.
Indeed, the emails you write about are automatic.
We are experiencing some technical difficulties receiving emails. We are sorry that you had to write to us 6 times.
But one of your emails still reached us! We sent you a reply, but apparently, our email did not reach you either.
We have disabled your subscription and issued a refund for a monthly subscription and your Personal Tracker. You should have already received an email confirming your refund!
We try to do everything for our customers.
If you have any additional questions, please try writing to us from your other email address or better yet via WhatsApp.
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
Lina Kohl,
Customer Support Lead of Fullofmind
SCAM
SCAM! I purchased a course and I got automatically enrolled in the 7 days trial, their monthly membership is 59$!!!!
I immediately tried to cancel the membership on the website and after several days it still shows "processing..."
I emailed them and received no answer. So I called my bank and stopped the possibility of having them charge me.
More than Full of mind they are full of sh**
2023年11月3日
自発的なレビュー
Fullofmind からの回答
Hi Irene,
We're so sorry you had to go through this.
I checked and indeed your requests are not in our email system. We are very sorry that this happened.
Our payment system indicates that you managed to cancel your trial on November 2nd yourself. There will be no further payments.
There was some technical error with displaying the status of your trial subscription in your profile.
I have already reported this to our development team and we are working to ensure that emails are received and subscription cancelations are displayed correctly.
I wish you a good day, and if you have any additional questions or you need any other assistance, please try to write to our Support Team using your other email, if you have one, or via WhatsApp.
Support Team Email: hello@fullofmind.com
Support Team WhatsApp: https://wtsp.cc/19295616550
Lina Kohl,
Customer Support Lead of Fullofmind
Completing feedback
I return with the clarification that the money withheld for the subscription has been returned!
Thank you Pauline and Lina, thank you Fullofmind!
2023年11月3日
自発的なレビュー
Fullofmind からの回答
Hi Monica!
Thank you for getting back to us here! That means a lot!
That's true that we always make the refund according to our Refund Policy. We also want to express our gratitude for your patience in waiting for your refund. Sometimes technical problems may cause delays.
Wishing you a fantastic day!
Lina Kohl,
Customer Support Lead of Fullofmind
Fullofmind からの回答
Hello there!
I'm sorry to hear about your experience.
Please write to our support team via email or WhatsApp and we will solve your problem as soon as possible!
Our Email: hello@fullofmind.com
Our WhatsApp: https://wtsp.cc/19295616550
We want to make everything right.
Thank you for letting us know about your situation.
Lina Kohl,
Customer Support Lead of Fullofmind
Scam
Had to change my creditcard. Bought one course. Did not sign up for a free trail. Two weeks later I had been charged for a monthly subscription. No replies to my e-mails. No Instagram acount exists. Don't use Whatsapp to chat with them, because then they also have your phonenumber and you will recive spam. It's a chatbot answering there as well as here. I would guess that they are reselling courses from unaware real teachers who are selling their courses on other platforms, but the main part are made up names with avatars to translate a foreign language.
2023年10月24日
自発的なレビュー
Fullofmind からの回答
Hi Tea!
We're really sorry to hear that you had to switch your credit card. That's definitely not the experience we want for you.
Lately, we've had some trouble with emails not reaching us, and we understand it can be frustrating. To help you out, you can easily cancel your subscription from your personal account, or feel free to contact us for assistance.
Please try reaching us from a different email address at hello@fullofmind.com. Don't worry, we don't share our users' contact info. You can also safely get in touch with us on WhatsApp using this link: https://wtsp.cc/19295616550.
Lina Kohl,
Customer Support Lead of Fullofmind
Review of the first lesson
I liked that the teacher ( I do not know his name) is very positive, he smiles all the time and also the lady that is with him. He explains very well, he is clear and also I like that we do it with music
2023年10月23日
自発的なレビュー
Fullofmind からの回答
Hi Mercedes!
It's wonderful to hear that you had a positive experience with the course! The teacher's positivity, constant smile, and clear explanations made the learning enjoyable. Music as part of the process added to your experience, which is great to know. If you have more feedback or questions in the future, feel free to share. Keep up the great work!
Lina Kohl,
Customer Support Lead of Fullofmind
SCAM I bought a course that I never received
I bought a course that I never received access, I try to contact the support email but there was no answer. They don't have IG or FB profile, unfortunately I reed this bad reviews too late. The good thing is I could block my credit card so they couldn't charge me more.
2023年10月21日
自発的なレビュー
Fullofmind からの回答
Hi Meneses!
We are sorry that you did not receive access to your course immediately and had to block your credit card. This is definitely not the result we are striving for.
Indeed, recently we have been experiencing problems with some emails not reaching us.
Please try writing to us from your other email, if you have another one, at hello@fullofmind.com. We do not distribute the contact information of our users, so you can also safely write to us on WhatsApp using this link: https://wtsp.cc/19295616550.
Our support team will respond to you as soon as possible within 48 hours.
We are sorry that your situation has taken such a negative turn.
Remember that we are always here to find a solution to your problem.
Lina Kohl,
Customer Support Lead of Fullofmind
THIS IS A SCAM!!!
THIS IS A SCAM!!!! No whatsapp number to call, no instagram, no replies to a stupid email they have. They trick you into subscription then charge you $59 dollars even when you cancel!!!
Now I get an inane AI reply telling me to email same stupid email and WhatsApp that I have specifically said I get no reply from!!! SCAM THEY WONT CANCEL MY SUBSCRIPTION
2023年10月18日
自発的なレビュー
Fullofmind からの回答
Dear Rosalyn,
We are genuinely sorry to hear about the situation you're facing.
Recently, we've encountered issues with emails not reaching us, and we understand how frustrating that can be. Our team is available every day to help you out with your issue!
To resolve this matter swiftly, please try reaching out to us again. We will take immediate action to cancel your subscription. If you have another email address, please contact us at hello@fullofmind.com. For a quicker response, you can reach us on WhatsApp using this link: https://wtsp.cc/19295616550.
Let me also remind you that your subscription was disabled on October 20 and a refund was made for you.
Rest assured, we are committed to doing everything we can to help you through this situation.
Lina Kohl,
Customer Support Lead of Fullofmind
Fullofmind からの回答
Hi Yana!
I'm sorry to hear that you didn't have a positive experience with the site. Your feedback is valuable, and we aim to improve our services. If you have specific concerns or suggestions for improvement, please feel free to share them with us via email (hello@fullofmind.com) or WhatsApp (you can find the link at the bottom of our website), as we are here to listen and make necessary changes.
Thank you for taking the time to provide your feedback.
Lina Kohl,
Customer Support Lead of Fullofmind
Subscription extra charges
After buying one course at the platform i was assigned for the free trial period and after it’s completion to be charged by month(which i was not going to do, only one course), i have immediately at the dame day requested a cancellation of my trial period and later chargers.
Manager has replied and confirmed that subscription is cancelled no more charges.
Saddest situation when I have discovered from my bank statement that I was charged full price for month subscription(
Very bad customer support
2023年10月19日
自発的なレビュー
Fullofmind からの回答
Hi Olga!
I'm truly sorry to hear about your disappointing experience.
We apologize for the technical error.
A refund has already been made for you, please expect it in the next 1-7 days.
Thank you for letting us know about your situation. We want the best experience for our customers on our platform.
If you have any other questions, remember that you can always contact us by email (hello@fullofmind.com) or via WhatsApp (https://wtsp.cc/19295616550).
We wish you a wonderful day!
Lina Kohl,
Customer Support Lead of Fullofmind
Subscription fee
Updated: They took a subscription fee, but have now provided a refund. Thank you.
The email address didn't work, so I contacted them on LinkedIn.
2023年10月19日
自発的なレビュー
Fullofmind からの回答
Hi there!
We're genuinely sorry to hear about your mother's experience. We understand the frustration and concern regarding unauthorized charges.
Please do reach out to us via email (hello@fullofmind.com) or WhatsApp (https://wtsp.cc/19295616550) as soon as possible so we can investigate this issue and work towards a resolution.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.
Lina Kohl,
Customer Support Lead of Fullofmind
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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