Gaboslondon レビュー 

566
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I’ve still not received my products which was ordered over 2 weeks ago, I’ve not received no notifications saying that it’s even been dispatched yet. When i email the support team they had said that t... もっと見る

5つ星のうち5の評価

This coat is sick one-off the best puffer coats I've ever brought comfort is very nice also very warm waterproof aswell The hood is very nice keeps your face warm this coat is getting worn everyday... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought the Gabos puffer 3.0 and it arrived within 3 days I’ll tell you guys something I’ve been spending soo much money on a Canada goose every year from selfridges and this jacket beats it in every... もっと見る

企業が回答しました

5つ星のうち5の評価

I got two pieces from Gabos the black jacket with the white gabos writing and the navy blue tracksuit. Ngl the delivery was on time and the packaging was excellent. I didn't even realise tight r... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. ・
  3. アクティブウェア店
  4. ストリートウェア店

当該企業による記述

The most respected community brand. This isn't about clothes, it's deeper than that we are a Famlee. We are one. When you wear any item that's Gabos believe and know that winners never quit and all things are possible. The Famlee is behind. You dare not fail. Number 2 In winter jackets world wide. Our tracksuits are striking yet casual enough for your day to day needs. Whatever your needs are chances are we've got something for you.


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3.8

ほぼ満足

TrustScore 5段階評価の4

566件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(566)

過去12か月のレビュー数: 112件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Dont do it

If i could give no Stars at all i would

I never received the pakkage
I've send a message explaining that i never received it and that I received a track and tracé that showed that dpd send the pakage back to sender meaning them

But that there was nobody there so they Will try again the next day. And if nobody was there they Will leave it with a neighbour

It's been like 2 months and i still did not receive a reaction nor a message

But i still have to pay for the jacket

I Will never order at gabos again
And i advice you not to either

2025年10月24日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Lucy, thank you for your feedback. Kindly send an email to - support@gaboslondon.com so we can provide assistance. We haven't received a mail on there, from you.

5つ星のうち1の評価

I ordered my jacker the 1st December

I ordered my jacker the 1st December, we are the 16th and i still aint got it. I emailed for to know about it and to be refund. They told me no so im really disappointed about them

2025年12月16日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Ceasar, thank you for your review. Just as mentioned to you via email - your order has been shipped. You have not paid for custom taxes and we cannot refund you for an item that we have sent out to you and is awaiting for you to pay custom taxes for. Any more questions - please email us : support@gaboslondon.com

5つ星のうち1の評価

Never will I sponsor a small company…

Never will I sponsor a small company again
Terrible customer service
Terrible accusations item was left in the wrong place, but it’s claiming is the right place could easily find it from a Google search

2025年12月9日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Chow, thank you for your review. The image pictured at the point of delivery - you confirmed as correctly being your safe place. All informations are confirmed via tracking sent to you and the image at the point of delivery which requires your postcode. Any more questions, please relay to - support@gaboslondon.com

5つ星のうち5の評価

Dbe ft M huncho Gabos

I’ve seen the come up of this business and out of all the brands this style context brand is one of the few that actually makes sense and actually is matches motivation with the style again bug up your process.

2025年12月13日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Thank you, Simeon! Love for noticing how we match our branding ethos with our clothing pieces. Glad to hear you're enjoying your item

5つ星のうち1の評価

This company have no care for customers and just rob their money

recently purchased an item during their sale/Black Friday promotion and contacted the company to request an exchange or refund. I was surprised to be told that they do not allow exchanges or refunds on sale items. While businesses can set their own policies for discounted goods, UK consumer law states that customers are entitled to a refund or exchange within 14 days when buying online, unless the item is bespoke, personalised, or made to measure. The products sold by Gabos London, in my experience, are not bespoke or customised, which is why I expected my statutory rights to be respected.

Unfortunately, the customer service I received was extremely disappointing. In my view, the communication lacked empathy, understanding, and basic customer-care skills. It felt as though the company was more interested in refusing responsibility than resolving the issue fairly.

I have also noticed a pattern in other reviews: customers who report issues with exchanges or refunds often receive no response, while the company only replies to comments about late deliveries. To me, this speaks volumes about the level of care and prioritisation given to genuine customer concerns.

Overall, based on my experience, I cannot recommend Gabos London and hope they review their policies and customer-service approach in the future.

2025年12月9日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Coco, thank you for your feedback. Just as mentioned to you via email and you noted seeing on our website - all sale items on sale are final. We would not hesitate in processing an exchange or return for refund if bought for full price.

Additionally, customers who purchase our items at full price are fully supported in the returns process with instructions and if bought during sale we kindly share and specify why this isn't possible.

We apologise for your disappointment in not being able to return your item and on the customer service you received due to this factor; we are striving to improve every day.

However, all customers concerns sent to our mails are responded back to at a timely manner and fairly. Replies concerning delivery only are false - we prioritise the concerns of all customers. Please don't hesitate to email us again regarding anything more via the customer service team - support@gaboslondon.com. Thank you!

5つ星のうち5の評価

Zeer tevreden mijn zoon had vorige x al…

Zeer tevreden mijn zoon had vorige x al een winterjas besteld en zit nog steeds goed en het materiaal is perfect. Jammer dat jullie zo ver zitten. Maar nu weer wat besteld en super snel binnen gekregen.

2025年12月9日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Dankjewel Danielle voor je steun! Fijn om te horen dat je zoon een terugkerende klant is en dat zijn tweede bestelling zo snel is aangekomen! We waarderen je steun enorm en we gaan onze kleding binnenkort ook beschikbaar maken voor onze Europese klanten!

5つ星のうち5の評価

Quick delivery time and quality of…

Quick delivery time and quality of clothes is fantastic so worth the money which wasn’t even much

2025年12月1日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Yesi, thank you for making a purchase🖤 We're glad you're happy with your new purchase and delivery time!

5つ星のうち5の評価

I had never heard of the company but my…

I had never heard of the company but my 17 year old son asked for the Street Bomber Jacket 3.0 Magma Black Puffer Jacket in small for winter coat so ordered on 19th November and received on 25th November, was easy to order and had regular updates. My son is very happy with the coat and seems to be made better than the one he had last year from Mercier that didn't last long before I had to repair it. This coat from Gabos looks good, looks well made and thick heavy coat. Son happy so I'm happy

2025年11月25日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Emma, thank you for making a purchase🖤 We're glad you're happy with your new purchase, the customer service support you received & impressed with quality♠️! We appreciate this review and your support. Look forward to the next!

5つ星のうち1の評価

Atrocious

Note to trustpilot - please give us an option for zero stars because of companies like this one.

Seriously shocking customer service. As an online store, customers need to be able to exchange an item if it doesn’t fit as they have no way of trying the item on before buying. These people refused to even offer me an EXCHANGE for another size. So I have been left with a coat that doesn’t fit and I have no use for it now. It is not exactly a cheap item either. They didn’t bother to reply to my complaint email too. Unbelievable customer service.

Don’t worry, I will be contacting my bank to get the money back off you. In the meantime, I advise everyone to please stay away from this unjust, disorganised company that does not care about its customers.

2025年11月28日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Radiyah, thank you for your feedback. Just as mentioned to you via email and you noted seeing on our website - all sale items on sale are final. We would not hesitate in processing an exchange or return for refund if bought for full price. We responded to all communications - if you have anything to mention further please don't hesitate to contact - support@gaboslondon.com. Thank you!

5つ星のうち4の評価

La qualita del giubbotto è stupenda…

La qualita del giubbotto è stupenda sono davvero contento anche se ci ha messo un po ad arrivarmi

2025年12月5日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Grazie Mario, ti siamo grati! Abbiamo preso in considerazione il tuo feedback sulla consegna! Goditi il ​​tuo nuovo acquisto!

5つ星のうち5の評価

perfect

I recently bought a jacket from them and everything was perfect. The delivery was fast, clearly communicated, and I was well informed throughout the process. I definitely recommend this brand. Just keep in mind that if you’re ordering from outside the UK, you will have to pay import fees.

2025年12月6日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Amien, thank you for making a purchase🖤 We're glad you're happy with your new purchase, the customer service you received & impressed with quality♠️! We appreciate this review and your support.

5つ星のうち5の評価

Tracksuit fits well and looks good

Tracksuit fits well and looks good. The only downside is the crinkly noise when I walk.

2025年12月6日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi David, thank you for making a purchase🖤 We're glad you're happy with the tracksuits fitting ♠️! Thank you for the feedback concerning the noise - we have taken this on board for improvements

5つ星のうち5の評価

Excellent quality

Got my jacket during Black Friday sale and they still managed to make it arrived in 3 working days which was brilliant! Jacket is really good quality and has been keeping me warm. 5 starts for me!

2025年12月4日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi, thank you for making a purchase🖤 We're glad you're happy with your new purchase & impressed with quality♠️! We appreciate this review and your support.

5つ星のうち5の評価

Delivery was a bit delayed but they…

Delivery was a bit delayed but they threw in a free hat which was nice to go with the jacket, the puffer jacket itself keeps you very warm and is nice overall.
I will be purchasing again in the future as I feel this brand is very underrated.

2025年11月16日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Hasan, thank you for making a purchase🖤 We're glad you're happy with your new purchase & impressed with quality♠️! Thank you for your feedback concerning delivery - we have taken this on board

5つ星のうち5の評価

Amazing quality fits well a little…

Amazing quality fits well a little puffy but that’s me being picky, amazing warmth and fit 100%! recommend it to anyone wanting a warm jacket that’s clean and fits well

2025年12月4日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi, thank you for making a purchase🖤 We appreciate this review and your support. Thank you for choosing our puffer!

5つ星のうち5の評価

Street Puffer is 10/10

Purchased the Street Bomber 3.0 Puffer Jacket Magma Black, been wearing everyday! Comfortable, warm, good material and stylish with anything. Would 100% recommend 🖤

2025年2月10日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi, thank you for making a purchase🖤 We're glad you're happy with your new purchase & impressed with quality♠️! We appreciate this review and your support.

5つ星のうち1の評価

Wont accept returns or refunds for faulty items

I purchased a coat for my son, 2 days later the badly stitched seam came loose. They wouldn’t let me return or exchange it - said they would reimburse me if I got it repaired. Ended up having to claim on my credit card, It’s social media savvy, cleverly branded item but ultimately just cheap Chinese imports with branded embellishments operating out of their bedroom, AVOID!

2025年11月4日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi Nicola, thank you for your review. Both your claims via email and publicly differ. However we appreciate your support and have noted your feedback.

5つ星のうち5の評価

absolutely perfect

i really like this jacket! it feels very well made and fits perfectly. it’s warm but not too heavy, and looks great. i’m very happy with my purchase and the delivery was fast. i would definitely recommend it!

2025年12月2日
自発的なレビュー
5つ星のうち5の評価

wallahi when i say this the jacket was…

wallahi when i say this the jacket was so comfortable and keeps me soooo warm defo recommend ts to others

2025年12月3日
自発的なレビュー
Gaboslondon ロゴ

Gaboslondon からの回答

Hi, thank you for making a purchase🖤 We're glad you're happy with your new purchase & impressed with quality♠️! We appreciate this review and your support.

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