Galaxyescapes レビュー 263

This is a SCAM! Not only did they raise the initial price, but for 24+ hours had trouble getting my 3 tickets of the airline and continuously pushed back the time for when they would get back to me with the tickets. I ultimately canceled the tickets and even then it was a back and forth with the refund. I was able to use another travel agency to book my tickets online and when I needed to change travel date did so instantly without a back and forth. I don’t know what other reviewers are saying but this is a SCAM

Sean was great and so patient with me. I had some issues with my credit card but communication with him and customer support they were able to get things taken care of! My family is so excited! Can’t thank Sean enough!!

I have to admit, I was skeptical that this was 1. Legit and that 2. They would be sufficiently helpful. Hands down, booking through Galaxy Escapes turned out to be the best decision we could have made. Daniel Smith went out of his way to call me back multiple times to ensure that our transactions had gone through, and that everything went smoothly. He checked for the cheapest available flight and it turned out that it was cheaper to stay on the vacation longer rather than just 14 days, which was pretty awesome. He was punctual with his call backs (I even had him call me back so that I could try to find a better deal, and I wasn’t successful), and told me absolutely everything that was necessary to make it a smooth process at the airport. Highly impressed, highly recommend, and will definitely book through this company again. Thanks Daniel!

Sean did great getting us the tickets we needed and staying in contact!

The best page I ever used thank u very much u are the best

Mrs Jessica is amazing! Helped me find the best flights

Daniel was extremely helpful. At first I was skeptical about galaxyscapes. I read a few reviews and saw both good and bad reviews. Daniel was always very patient and kind but he seemed a bit “pushy” and I felt some (not a lot) of pressure to buy the “deal” he found for my trip. I didn’t feel like the deal was a “deal” and so I passed. He then searched some more and found a cheaper flight but it was still too expensive and I didn’t want to commit. We hung up with me anticipating I’d just have to search more by myself. To my surprise, Daniel called again with a few modifications to my trip and got me a flight within my budget. Daniel went above and beyond and i definitely felt valued. I realized then Daniel wasn’t pushy. He was just trying to explain the time and costs of the flights for me and encouraged me to consider the deals he found. If I could choose, and hopefully I can, I’d come back here to make future flights with Daniel.

Jessica was great and extremely easy to work with..

Reliable company. They are very patient. They have the best price. I really recommend.

Jessica Wilson was very helpful to my family and I when booking our flight, she informed us of all our options and helped us get good flight prices despite the lateness of the booking. She was super professional and convenient, I will definitely be booking with galaxyescapes in the future, I’m very thankful!

Helped with everything and great costumer service

Austin is very polite and helpful! He's very patient and flexible. Easy to talk to and great customer service.

Want to thank Daniel for all his help. Got my family and I the best deal for our Caribbean trip

Daniel Smith, was great help, answered all my questions and concerns. Good price on a high season.

Thanks!

These people work hard during challenging times and they get the job done.

Austin was very friendly and easy to talk with. His help was appreciated. We recommend!

Austin was the best customer service rep that I have worked with in a long time. He help me find what I needed and then when we had a billing problem he worked with me to correct the problem.
Austin was very helpful, kind and respected his customer. I hope to be able to work with him again in the future

Great deals on international tickets and good communication with the staff and customer service. They were very patient and respectful throughout the booking time.

This was a nightmare. you overcharged, didn’t charge my credit card and claimed it failed when my bank had no history of you trying to charge in the first place, then you over charged me AGAIN. and then completely changed my flight so i had an 8 hour layover which i bought these tickets specifically so i wouldn’t. your customer service was rude and short with me when i was just trying to under why the price changed. never using this service ever again.