Gamersathart レビュー 

259
•
TrustScore 5段階評価の5

4.9

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy to buy on there website and really fast shipping/delivery just an all around great experience. received my order in perfect condition and also received a lovely card saying thanking me for my pur... もっと見る

5つ星のうち5の評価

Had a really good experience ordering from here. Will definitely use again. Order was sent promptly and packaged well. Appreciated the handwritten note as well. They have a good pricing structure and... もっと見る

5つ星のうち5の評価

Pre ordered my son’s Digimon box from here . It came today . Very easy transaction . Was kept up to date with the order . Fantastic service would recommend.

5つ星のうち5の評価

Communication was great, dispatch and delivery was extremely quick, the items where well packaged which was great as I had mentioned I wanted them for a sealed collection, and the price was awesome.... もっと見る

4.9

優良

TrustScore 5段階評価の5

259件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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4.9

すべてのレビュー

(259)

過去12か月のレビュー数: 66件

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5つ星のうち5の評価

Exceptional service all round.

Exceptional. Ordered for the first time yesterday and the game has already arrived less than 24 hours later (free delivery) and very well packed. An excellent go to from now on and really puts the bigger retailers to shame. Thanks team!

2026年3月31日
自発的なレビュー
5つ星のうち5の評価

Love'em

Great at many things but the 2 things that I like best is (1) Their preorder system.
(2) Social engagement
Love'em

2026年3月5日
自発的なレビュー
5つ星のうち1の評価

Terrible Attitude from Peter

Their customer service, in particular, Peter, is appalling.
I inadvertently ordered an incorrect item (don't really know these products, it was intended as a gift).
I notified them within five minutes to cancel. This was ignored and they processed and dispatched anyway.
I then got lengthy emails from the incredibly rude Peter, who was accusing me of using bots to make purchases (I have no idea how to do so), and basically got told off by him like I was done kind of child.
I was then told I'd have to pay additional fees plus postage as apparently it costs them to reply to an email.
Their attitude toward cancellations is disgusting.

2026年3月2日
自発的なレビュー
Gamersathart ロゴ

Gamersathart からの回答

Thank you for your review - it's helpful for people to know that we take the current issues around people ordering, then rapidly cancelling orders, for certain card games seriously.

As we shared in our emails, this is because we have bank charges twice - once when you buy, once when we refund. For almost every item in our webstore this isn't an issue. But for Pokemon, and select other card games, this can run into hundreds of pounds per month.

As we shared in the emails, this isn't just because of bots, but people not taking due care and attention when ordering.

We do have warnings, like this one, right next to the button when ordering an Ascended Heroes ETB:

PLEASE NOTE: If you cancel this item after we have charged your card, you will incur a 5% fee to cover bank charges. This is due to a very large number of customers asking for refunds on Pokemon products. For preorder products, you can cancel your preorder just by logging into your account if you change your mind before we charge you (about 7 days before release).

I would note that the 5% fee is to cover bank charges, and we don't add any extra administrative charges.

For any onlookers, it's important we share honestly that if you are a customer acting in good faith, we're delighted you're ordering with us. However we are not ashamed of taking action against people who do not use the site appropriately and seek to gain an unfair advantage when buying Pokemon.

5つ星のうち5の評価

Fantastic Small Business

Ordered two Dragon Shield Landfall Series sleeves and they arrived the next day. Not only were they cheaper than the previous ones I had purchased from another store, they were packed immaculately, and the free next day delivery on orders above £20 really surprised me. Definitely ordering all of my future MTG items from this fantastic small business!

2026年1月31日
自発的なレビュー
5つ星のうち5の評価

Proper Shop, Proper Morals, Proper Understanding

A complete misunderstanding on my part when placing an order. Peter, who I’m assuming is the manager, sorted it out brilliantly and aired his frustrations in an ordered and well versed manner.

Clearly a well ran store that places true hobby enthusiasts at the core of its values and in a world of scalpers and fraudsters - stores like these need protecting and supporting.

All the best! I’ll read product descriptions with increased comprehension in future and if I have any questions, send an email in advance.

2026年1月21日
自発的なレビュー
5つ星のうち5の評価

Excellent customer care

Reached out to them via email, had a conversation and made my purchase. Package was shipped the next day, received it the day after. Free delivery yet item was carefully (and responsibly) packaged, and even included a small free gift. These guys are great!

2026年1月21日
自発的なレビュー
5つ星のうち5の評価

I would buy again

I have ordered a Riftbound booster box and the order came very quickly and in excellent condition. I would recommend. Thanks Peter and Jeni.

2026年1月22日
自発的なレビュー
5つ星のうち5の評価

I found them purely by accident...

I found them purely by accident via searching online for Digimon Card Game booster boxes - I'm so glad I did! Their prices are highly competitive and fair, with free shipping for orders over £20 - which is sent NEXT DAY if ordered before 3pm! They also arrived very well packaged, so they arrived all safe! I'm SO happy with the customer experience with Gamers@Heart (if I were local to me, I would pop into the store!) and I hope to purchase all my future Digimon Card Game packs with them! - Thank you so much!

2026年1月14日
自発的なレビュー
5つ星のうち5の評価

Amazing shop

Had exactly what I was looking for and at the best price I could find online. Quickly shipped and great communication. Will definitely be returning to them in future. Very impressed.

2026年1月22日
自発的なレビュー
5つ星のうち5の評価

Ordered a few games from here

Ordered a few games from here, always prompt and reliable. They do ALL compostable packaging. Often joint cheapest on internet. Real actual human shop. Best positive was small glitch recently, sorted it super fast no bother.

2025年12月14日
自発的なレビュー
5つ星のうち5の評価

An amazing hiding gem for all TCG fans

An amazing hiding gem for all TCG fans, I popped into their store, and was met with above and beyond customer service, very well priced, great condition and verity of products, a genuine shop for the people!!
This type of customer service goes a long long way, please keep up what you do, and I'll be back, thank you so much for your great, and polite customer service!!

2025年12月13日
自発的なレビュー

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