Gapsparknride レビュー 

I do not understand the bad reviews at all! Location couldn’t be any easier to find! Upon arrival there’s an office and it’s literally as easy as handing your key over and your taxi is waiting, it’s about ten minute drive to airport and it was smooth, dropped off right outside the terminal.

Landing was the same, called the number I was given, quoted my reg and within 15 minutes our taxi arrived and took us to our car, same as before approached desk and quoted reg, key was given and off we went!

Absolutely no complaints whatsoever, totally worth the price, staff were friendly and approachable!

My experience was a pleasant one and I’d use them again everytime 10/10 service.

They have us a number to call on arrival. Called the number multiple times, but it wouldn't go through. Could not get in touch with them in anyway. Eventually after 40 mins they picked up and said we need to go to bus station 7 so shuttle can take us. Why on earth did they just not write this on original receipt? Anyway went to bus stop 7, the shuttle collected us then took us to reception. We had to wait in reception for another 30mins before they brought the car. This is the worst experience ive ever had with airport parking.

They crashed my car into a third party and wrote off my car, lied to me about the circumstances of the crash, then took no liability, drawing out my insurance claim costing me my excess and longstanding no-claims bonus. Didn't ever reply to my emails to recoup my onward travel costs then left my car in a controlled parking space to collect parking fines. DO NOT USE GALAXY PARKING OR GAPS PARK AND RIDE.

AVOID! S### CSUTOMER SERVICE.

Very rude staff caused us to miss our flight. We arrived a bit later than expected but called 30 minutes before to let them know when we would be arriving. There was a car and driver available and we were forced to wait 20 minutes with a baby causing us to miss bag check in for our flight and consequently miss our flight. Even though direct transfer is advertised. They then say its every 15 minutes but the last bus went at 5:30 and we had to wait until 6am.

Car was fine and damage free, however the service leave a lot to be desired. Non verbal staff when arriving making it a very chill first impression and pick up driver had us waiting for 40 mins and had to be chased up. Would not recommend or use again.

Would give 1 star if I could.
Not disability friendly, and even when told what requirements are needed they do not cater to it. Instead they leave their disabled customers to feels humiliated at the struggle of getting in and out of their very high vans. Would not recommend.

HORRENDOUS. DO NOT USE. Please be aware that they change the company name on here as well! They also advertise as GAPS PARK & RIDE GATWICK. Would have given zero stars if possible. We arrived at the parking and got the frostiest reception. The transfer driver arrived, put us in his van (which was absolutely filthy and stunk) then drove off somewhere and didn't say anything. I asked reception where he had gone and he said he would be back soon. He then arrived back about 15 minutes later in what was clearly a customer's Mercedes and reversed it into another customer's BMW! They told us we would wait 30 mins to be collected when we get back from holiday. We called them 40 mins in advance and they said they would be there then their mobile number disconnected completely and the landline didn't work either so we had no way of contacting them. We waited an hour. The other lady in the van on the way back said they messed up her booking, she missed her flight to Copenhagen and had to get a taxi to Heathrow and lost over £300. Thankfully our car was OK when we returned and I kept an eye on where it was as I have a connected app. Please do not use this company. And please, to the transfer driver, wash your armpits mate because you smell horrendous!

Surly, rude, unprofessional and complete strangers to the concept of customer service - AVOID