Gardengreatness レビュー 

I sent an item back, can see its been delivered too them, chased the refund twice and am getting no response - AVOID this company

No goods, promised a refund but not received.
Please read reviews and buy elsewhere.

One star would be too many. They have taken money for a terricotta urn and are now blanking me! I ordered through Tesco market place.I would like to hear from other customers who have used this company as they need to be stopped! They are used by Tesco, B&Q, Ebay and Debenhams and I am in the process of contacting them all to stop being a front for this company. I wrote to this company today and a man called me straight back saying this was a different company called Garden OF greatness! It seems possible that the other company are using this company's details as they don't sell on marketplaces.Hopefully having now reported this it might get sorted.
I am determined to get my £70 back .

My order did not arrive. I emailed them and they responded promptly and politely giving me a revised delivery date. My order again didn't arrive. I emailed them a few times more and never received a reply or delivery of my order. I'm commenting now as my money has been returned by my credit card company.

Paid good money for a damaged delivery box too small for the large wall clock. Frame coming off the back and glass. Glass was cracked. The frame was chipped. The back was cracked and chipped. The label looked as if it had been taken off another box and simply lightly stuck on the badly worn and damaged box I got. The clock only had one bubble wrap sheet on it, barely covering half of the top of the broken clock. No protection as a fragile item around the clock. The box had slits in the tape and was gaping open, held only together with a tape with fragile written on it. The online form doesn't work, it won't allow uploads of 2mb jpeg images or for typing into the order number box. Tried via logging into B&Q account and doing it that way and it still wouldn't work. Eventually found an email and mobile no. but no responses for requests for a full refund and for them to arrange a collection. DO NOT USE THIS COMPANY. COMPLAIN TO B&Q IF BOUGHT FROM THEM AS I HAVE. REPORT TO TRADING STANDARDS AS I HAVE.

Why do you not respond to peoples queries, This mirror is supposed to be delivered today 17th July, I will not be holding my breath after reading all these reviews. I really do not know how all these reputable companies use you or let you have any products on their web sites. This was first ordered on Debenhams who then stated after placing the order not available, I then found the same mirror on B&Q web site and ordered from them, not realising you were such a bad firm to deal with. After reading the reviews I really think Trading Standards should step in and stop you trading.

Everything is wrong with this Company. customer service none existent, Taken my money, no goods delivered, I am left with a loss of £44,99 and now have to do battle to get my money back, a thoroughly rotten company,do not deal with this Company through a B & Q or others. BE WARNED

Sent the wrong item and are refusing to replace it with the correct one I ordered! Ordered through Debenhams who are not helping either. I’ll be avoiding both companies from now on

I dont know how this website is still managing to sell through 3rd parties such as B&Q as its very clearly a scam site.
DO NOT ORDER HERE,ALWAYS CHECK THE REVIEWS.

Awful do NOT post out. Twice i received emails to say item was being dispatched NEVER happened then my emails were ignored when i emailed to inform them of no tracking number received. I n the end after 2 weeks of promising dispatch I raised a dispute with the bank. I was lucky the bank refunded me. I wish i had read the reviews before i ordered i wont make the same mistake again

If I could give a 0 I would. I paid £11.99 for a garden ornament that was never delivered..I have contacted them on 3 occasions to attempt to get a refund from them but still no joy !!
AVOID AVOID AVOID

Agree with all the 1 star reviews. This company basically doesn't exist. No one gets their items, or they come faulty.

I ordered an ottoman. The bottom fell off immediately to reveal that it was all held together with random metal spikes. No glue, no bolts, no screws. Just dangerous metal spikes poking out of the cushion, and pressed into the 'bottom' of the ottoman.

I have reported them to my credit card as fraud and also escalated to the Trading Standards Authority as it seems even in singular 5 star review written here, the reviewer did not get their item. They are a complete scam and there's simply no plainer way to put it.

I ordered a table May 25th, which was meant to arrive in a week. No arrival, no response to emails, did a live chat almost 2 weeks ago, and told they were faulty, but can send a new one within a week.
Nearly 2 weeks later still no table, keep trying live chat and no response when told connecting to a human!
Worst service, do not buy from them, and I ordered direct.

Awful company, AVOID!!!
Wrong item received and when it did arrive it was in terrible condition, box was ripped, scratched goods. No contact when I have tried to contact them, several times. If I could give them zero stars I would.

Awful experience, items not received no way of contacting this company only by email, in the end I went through my bank to do a chargeback and received my refund, avoid at all costs

SCAM company. Ordered a gift for a family member. Was supposed to be delivered a week ago.... STILL waiting and NO RESPONSE to 3 emails. Conveniently there is no contact phone number anywhere. This company need to be shut down

I placed an order through Tesco Marketplace and initially felt reassured using a well-known retailer, but this has been a really disappointing experience.
I received an automated confirmation from Tesco advising that delivery would be due last Friday, however the item has still not arrived. There has been no update from the supplier, and the order status remains unchanged.
I have attempted to contact the company directly and received no response. I also reached out to Tesco, but unfortunately support has been unhelpful and I’ve been left to resolve this myself.
I am now having to pursue a refund through my bank, which should not be necessary.
Overall, this has been a poor experience from both the seller and Tesco Marketplace. I would strongly advise others to check reviews carefully before ordering — I only wish I had done the same. I trusted ordering via Tesco would provide some level of assurance, but that has not been my experience.

I ordered two mirrors from Garden Greatness which arrived damaged ( both mirrors were smashed). I immediately contacted Garden Greatness via their contact form, no response, so three days later I emailed them, no response. I emailed them a third time, again no response. I then read the reviews on Trustpilot ( which I wished I had done before ordering from this Company.) I paid £119.58 for a box of broken glass in a cheap plastic frame, and when I tried to get my money back all I got total silence. There is no address or telephone number on their website so it's almost impossible to get any reply from them once they have your money. My tip would be if you still order something from them after reading all of the reviews, buy it using a credit card, at least then, you can get your money back!
The only positive observation is that they are consistent, one star is too good for this business

Really bad service.

I treated myself to what I thought was going to be a lovely vase from this company, it had one of my favourite flowers on it and I loved it. I ordered it while I was in hospital very ill and looked forward to getting it when I got home.

It took way too long to get to me for a start and then when it finally got to my house it was wrong. It was not the one I ordered.

I contacted the company and they offered me £10 partial refund, for a £43 vase, plus postage, or to return it. I am a disabled woman, who walks with 2 crutches and chronically ill, there is no way I can return it as I dont drive and cant carry a box that size so I literally dont know what to do. I dont actually really like the vase they sent either. It doesnt match my living room.

Very disappointed. This was not what I ordered. I will never order from this company again, despite having loads of things in my basket that I was going to get. Its very unprofessional.

TERRIBLE AVOID GARDEN GREATNESS
Ordered through debenhams 3rd of May still not received ignoring all messages I send no one gets back to me debenhams trying to sort out but very slow
Last time ordered debenhams I ordered a clock and came from garden greatness they sent the wrong clock which had to keep was such a ordeal to send back