Westland Horticulture レビュヌ 

142
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TrustScore 5段階評䟡の1.5

1.5

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5぀星のうち1の評䟡

Will never purchase Westland compost again. Recently purchased four bags of Westland Peat Free Compost with added John Innes No.3. Literally full of rubbish (large bits of plastic and other detritus... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I bought two large bags of Westland multipurpose compost with John Inns. I found that half of my seeds failed to germinate and the ones that did germinate struggled to grow. I got much better result... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Past few years have used Westland Gro sure all purpose compost with no issues. Have recently purchased 3 bags of 50 litres peat free multi purpose with added John Innes. The compost is very coarse, i... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Westland peat free compost with John Innes - terrible stuff. Too many large bits of wood and twigs, seeds germinate poorly and seedlings can't establish. Young transplants, herbs, tomatoes, peppers, a... もっず芋る

䌁業が回答したした

䌁業情報

  1. 庭園

圓該䌁業による蚘述

Westland Horticulture, home to brands such as Peckish, Unwins, Kent & Stowe, and Gro-Sure, is a leading horticultural company dedicated to helping people create and maintain beautiful, healthy gardens that encourage a variety of birds to visit. Established in Northern Ireland in 1990, we have a rich heritage and pride our brands on being the trusted partners that our customers can rely on, season after season. Sustainability is at the heart of what we do. We aim to deliver a positive change through long term investment, from significantly reducing peat across our range, increasingly adapting our packaging to become plastic-free, and always striving to source local ingredients. We’re also very proud that all our sites use 100% renewable energy and are zero waste to landfill.


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1.5

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TrustScore 5段階評䟡の1.5

142件のレビュヌ

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1.5

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5぀星のうち1の評䟡

Top soil or bark

Bought 8 bags of top soil. Layed them out on the lawn then split the bags open with a Stanley knife. For a moment I thought I had bought 8 bags of barks. This stuff is horrendous
Cheaper wicks option is far better.
I won't be buying this product again and I definitely don't recommend it

2025幎5月4日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your email.
We are sorry to hear that you are disappointed with our Top Soil.

Our Top Soil is ideal for when you are creating new beds and borders or improving your garden soil. Due to the nature of the product, we do not advise it is used for lawns. Lawns typically need a much finer graded soil, along with sand to help level any uneven areas.

If you would like us to look into the bags you have purchased, please contact us directly with images of what you are seeing in the bags, along with the QA code from the back of the packaging.

customerservice@westland.com

Thanks,
Westland Customer Service Team

5぀星のうち1の評䟡

This is the worst potting compost on


This is the worst potting compost on the market don’t waste your money buying it full of rubbish large twigs and all manor of stuff not even close to looking like it should. Spent a fortune on seeds and the results are dreadful. I’m a serious gardener and enjoy raising my own plants, I will never buy this product or any of Westlands products again. If fact I don’t rate any of it, period.

2025幎4月4日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are sorry to hear that you are unhappy with your purchase of one of our composts.

If you would like for us to look into this for you and advise fully, please contact us directly with any images you have of the compost and your plants, as well as any information from the bag, such as the QA code.

customerservice@westland.com

Thanks,
Westland Customer Service Team

5぀星のうち1の評䟡

Westland JP3 compost

I use a lot of compost and have recently bought Westland JP3 from my local garden centre. It is full of twigs, leaves and all sorts of rubbish. It dries out with a hard crust and away from the pot sides. My plants are clearly not happy. I need to find a soil based compost which was easy until recently. This product is not good enough.

2025幎4月22日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are sorry to hear that are unhappy with the purchase of our composts.

So that we can look into this for you, could you please contact us directly with some images of what you are finding, along with the QA code from the back of the bag.

Our email address is:
customerservice@westland.com

Kind regards,
Westland Customer Service Team

5぀星のうち1の評䟡

I bought West Field Safe Lawn from B


I bought West Field Safe Lawn from B and Q one month ago, it did absolutely nothing, total rubbish.

2025幎4月25日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are sorry to hear that you are unhappy with our product Safelawn.

Our Safelawn is a lawn feed that has been designed to green up your lawn by providing the best nutrients for optimal growth.

When this product is used regularly (every 4 weeks) it can help outcompete weeds and moss by creating a stronger lawn that prevents space for them to grow.

If this is not what you have experienced when using this product, please feel free to contact us directly with further information, including your expectations of the product and images of your lawn.
customerservice@westland.com

Thanks,
Westland Customer Service Team

5぀星のうち1の評䟡

Weedkiller

Good afternoon. I purchased from B&Q one of your Resolva xtra 5lt power pump weedkiller £34.00 and one Resolva xtra 3lt weedkiller £16.00, a total cost of £50.00. The product has touched the weeds, there is literally no difference whatsoever! We used all 8lts and nothing, barely wilted. I wished we had looks at the reviews online as I now see other people have also complained for the same reason. I'm am now down £50.00 and still have the weedkiller problem? I've used your products before and had good results. What's gone wrong? Please advise how you will rectify this issue as the product simply isn't fit for purpose. Can I get a refund from B & Q? Regards Danielle. Update: 7th May. Still no difference waste of money! Don't buy!!

2025幎4月19日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for taking the time to share your feedback, and we’re sorry to hear that you’re disappointed with the results so far.

Resolva Xtra Weedkiller contains active ingredients that work by being absorbed through the leaves and then moving down to the roots. This process, known as translocation, can take time—especially in cooler conditions. While we’ve had some warmer days recently, low nighttime temperatures can slow down the weedkiller’s effect.

It’s also worth noting that using a larger volume won’t speed up the results. Once the weeds are adequately covered, it's just a matter of allowing time for the product to work.

We recommend giving it another couple of weeks, as you should start to see more visible signs of the weeds dying off.

5぀星のうち1の評䟡

Westland gro-sure Fast Acting Lawn seed

Purchased as Deters Birds other seeds we tried didnt but gave a little green so thought buy the best..wrong.. over a week later and nothing however the pigeons love them so if you need expensive bird seed go ahead and buy this. Complained to Westland was waste of time as they pointed out 'Deters Birds" so no guarantee however I can safely say Pigeons find it delicious.

2025幎4月22日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
I'm sorry to hear that you've been disappointed with your experience using our lawn seed.

We understand how frustrating it can be when birds interfere with sowing efforts. While we do coat a percentage of the seed with a blue/green treatment to help deter birds, it's true that some birds (especially pigeons) are less easily discouraged and may still be attracted to freshly laid seed.

In such cases, we recommend using additional physical deterrents like netting, reflective objects, or decoys to help protect your lawn during the germination period.

We appreciate you giving our product a try, and I do hope you'll start to see some germination soon now that temperatures are warming up.

Thanks,
Westland Customer Service Team

5぀星のうち1の評䟡

AVOID Westland compost - rubbish added!

I've bought three bags of Westland peat free compost with John Innes. Getting a tons of quite large pebbles in them, which I've never had from any other manufacturer of compost. Plus large chunks of stick in it, some if them with paint on. Then, to add insult to injury, my indoor trays of various,seeds,and seedlings are now being over run with hundreds of fungi. Never had this issue before, in decades of gardening
Won't be buying any Westland products ever again and advise others to avoid them too!

2025幎4月19日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are very sorry to hear that you have had this experience with our compost.

Please contact us directly so that we can look into this for you:
customerservice@westland.com

Thanks,
Westland Customer Service

5぀星のうち1の評䟡

Jack's has lost it's magic, disappointed

Review for Jack's Magic compost.
For many years I have bought this compost.
What has happened this year? 😭 It is horrible! Must be a new mix, but I hate it.
The top of pots dry out and form a hard crust and all my plants and seeds are nowhere near as good as before with the old formulation. It has a very woody texture ..no good for smaller seeds which struggle. If you are going to change the mix then don't call it by the same name ( unless it's 'Jack's lost it's magic..)
I won't be buying it anymore....apart from if it's half price and I can use as mulch.Really disappointed.
***Regarding the reply response below..my review says it all... You have not confirmed that the mix has been changed..which it has !

2025幎4月11日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are sorry to hear that you feel this way about our Jack's Magic.

Could you please contact us directly with some more information about the compost you have purchased along with any image you may have:
customerservice@westland.com.

Thanks,
Westland Customer Service Team

5぀星のうち5の評䟡

5-Star Customer Support

Having mislaid/lost the rose on my K&S Long Reach Watering Can, I tried to purchase a replacement in various gardens centres, Amazon and other online retailers, all to no avail. With nothing to lose, I emailed Westland Horticulture direct, not really expecting any joy but worth a try I thought. Well I hit the jackpot! I received a very prompt reply from Kayleigh, Customer Service Manager, and much to my surprise and delight she was able to source a replacement rose which is now on its way to me. Sincere thanks go to Kayleigh and Westland for fantastic five star customer support.

2025幎3月24日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are glad we were able to help you with you watering can rose.

Whilst we cannot guarantee we'll have spare parts for our products, we can guarantee we will always check if we can help.

Thanks,
The K&S Customer Service Team

5぀星のうち3の評䟡

Excessively Malleable Digging Fork

I have strong reservations about the quality of my Kent and Stowe digging fork. The tines bent much too easily. However, after sending photographic evidence, customer service quickly replaced the fork. I am very grateful for this.

2025幎3月1日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.

Feedback on our products is always welcome and it always passed on to our brand managers.

I am glad that our customer service team was able to organise a replacement for you. As with any of our tools, and faults within the guarantee period will be replace or repaired where possible.

Thanks,
The K&S Customer Service Team

5぀星のうち5の評䟡

The new Jack's Magic: brilliant quality, fantastic new packaging, and great value this year!

I’ve been using Jack’s Magic for years and I genuinely think the 2025 version is one of the best yet. I saw the new packaging and expected it to be another shrinkflation trick, but I was pleasantly surprised to find it’s actually better value than before!

This year’s bags are 40L instead of 50L, and honestly, I’m thrilled about the change. The lighter weight makes them so much easier to carry, especially when loading/unloading or moving around the garden. It’s a massive win for anyone with a big garden or a dodgy back like me!

Even better: I did the math and the cost per litre is cheaper this year than it was with the 50L bags last year—so you’re getting more for your money.

As always, the compost quality is excellent—fluffy, rich, crumbly, and easy to work with. I’ve been topping off my raised beds with it and the structure is spot on for sowing and transplanting.

I honestly don’t understand the low Trustpilot score—I’ve had nothing but great experiences with this product, and generally with Westland products year after year. This year's version of jack's Magic is especially excellent value, great quality, and now even easier to handle than ever. Highly recommended!

2025幎3月21日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.

We are very proud of our Jack's Magic and it is lovely to see some feedback that we feel it deserves!

Kind regards,
Westland Customer Service Team

5぀星のうち2の評䟡

Westland peat free potting compost


Westland peat free potting compost DIABOLICAL! chunks of wood and some stones. Impossible to grow seeds in, glad I bought only one to try. Do not waste your money on this rubbish. Charlie, Cottingham.

2025幎3月13日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
Please accept our apologies that you have encountered this issue.

I would like to assure you that all of our composts are screened and there should not be any large pieces of wood or stones within the mix. It sounds like there may have been a screening issue during production.

Please contact us directly customerservice@westland.com with any images you have of the compost, along with the information from the bag such as the QA code.

We look forward to assisting you with this issue.

Kind regards,
Westland Customer Service

5぀星のうち1の評䟡

Westland Orchid Compost is Atrocious

I bought a bag of Westland Orchid Compost to repot my orchid. I was surprised to see that it was more like a compost than bark, and it appeared to have several different things in it.

A month after repotting, I pulled 3 seedlings out of the compost that had germinated below the surface (with orchids being planted in clear pots I was able to see them). Six weeks later and I appear to have what look like tiny eggs below the surface. I couldn't make out if it is indeed eggs or mould. Either way, this compost appears to have been contaminated during packaging or prior. Today I bought a proper bad of orchid bark that cost me double the price for half the amount and it is just that. Bark! You get what you pay for.

This orchid was given to me in August '23 by my Dad's carer when he passed away. It is of huge sentimental value to me and now I'm fighting to keep it alive. Thank you very much Westland.

2025幎3月8日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.

We are sorry to hear that you have encountered these concerns. We would like to assure you that all of our potting mixes and composts are produced and packed in weed free environment and we do not add any green waste to our mixes, which minimises the risk of contamination.

If you would like to email customerservice@westland.com with any information you have from the bag of Orchid Potting Mix as well as any images you may have of your plant, we will happily look into this for you.

Kind regards,
Westland Customer Service

5぀星のうち1の評䟡

I’ve been using Jacks magic for years

I’ve been using Jacks magic for years, it was my go to compost,I have a very large garden and use huge amounts of compost in my many containers. Frankly most compost these days is total rubbish, but Jacks Magic has now changed its formulation and joined the ranks of the rubbish. The cost is through the roof and the quality is abysmal, I’ve tried other Westland composts, if I want shredded wood, I’ll pop down to the local sawmill.

2025幎3月5日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.
We are sorry to hear that you are unhappy with your purchase of our Jack's Magic Compost.

Here at Westland Horticulture we are working towards a peat free environment, we now have a new improved blend, enriched with BIO3, this makes it our most sustainable Jack's Magic yet.

The new formula does contain some West+ and a small amount of natural mineral. The West+ is our patented wood fibre peat replacement that improves aeration and drainage in the compost as well as making it easier to rewet the compost if it dries out.

Could I please ask that if you still have the packaging that you email customerservice@westland.com with an image of your compost along with the QA code from the bag and we'll happily look into this for you.

Kind regards,
Westland Customer Service

5぀星のうち1の評䟡

Westland Plastic

Bought Westland Topsoil for both my raised beds (thankfully only to bulk out the bottom) and also as part of a substrate mix for my tortoise. The soil is riddled with small scraps of what seems to be shredded plastic bags, but also small pieces of rigid plastic. This is highly dangerous for my tortoise but also not welcome in my garden. It sadly wasn’t an isolated case as the same was true for all 6 bags I bought. I won’t be buying from Westland again.

2025幎2月20日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review. Please accept our apologies that you have encountered this issue.

Could we please ask that you email us directly with this issue so that we can look into this. If you have any images of the Top Soil along with the QA from the back of the bags, this would really help.

Email: customerservice@westland.com

Kind regards,
Westland Customer Service

5぀星のうち1の評䟡

Don’t buy their Fat Balls

Very poor quality fat balls. Hardly any seeds. Almost as hard as concrete. A complete waste of money

2025幎1月8日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

Thank you for your review.

Please could I ask that you contact our customer service team with some information from your packaging, such as the batch code and best before date so that we can look into this for you?

You can email customerservice@westland.com, it is always helpful for us if you have any images of the product.

Thanks,
The Westland Customer Service Team

5぀星のうち2の評䟡

Jack's Magic compost

I have bought Jack's Magic compost for several years and had no problems. Last year, 2024, they changed the formulation and I had very poor germination of small seeds, larger seeds - courgettes, germinated but could not pull the seed leaves out of the compost and ended up upside down with the roots in the air.
I will not be using this again.

2025幎1月3日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hello,

We are very sorry to hear that you have had this experience when using our Jack's Magic Compost.
If possible, can you email customerservice@westland.com with any images you may have along with a detailed explanation of the issue so that we can look into this for you. If you have the QA codes from the bags this would really help us look into this further.

Kind regards,
Westland Customer Service Team

5぀星のうち5の評䟡

Amazing customer service from Daniel

My Peckwith fatball holder (over 5 years old) had two tiny plugs which had perished.I emailed the company to enquire about replacements late Wednesday night and woke up the next morning to see a reply from Daniel saying my item was in the post!! It arrived this morning. Amazing service. They didn't charge me even the postage. Icannot understand the ratio of bad reviews on here. I can only assume that some people don't bother making a comment when they are happy with goods or service.

2024幎11月23日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Hi Angela,

Thank you for your review and taking the time to share your experience with our customer service team. I will pass your comments on to Daniel, as they are much deserved.

Kind regards,
The Westland Horticulture Team

5぀星のうち1の評䟡

I bought a westland planting soil

I bought westland planting soil for vegetables. Thanks to that it has killed my wonderful plant that was healthy, l looked into the soil that was left to check and found to my shock!! That it has plastic, and painted wood (colour white) as if it came from a back garden gate or picket fence. I'm am furious as this plant l grew for 1 year... and it was very healthy before l used the westlands planting soil. Devastating, hurt, and angry!!! Check your bags and see if its full if rubbish before you use it!!

2024幎9月14日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Good morning
We are sorry you have had a problem with one of our composts.
If you would like to contact one of our team at Westland we would be happy to help you.
Please email us at customerservice@westland.com or call us on 01480 443789.

Kind regards

Technical Advisory Westland Horticulture.

5぀星のうち1の評䟡

DO NOT BUY THIS PRODUCT.

DO NOT BUY THIS PRODUCT.
We chose this product as a replacement for an earlier excellent Gardman bird feeder. The new product arrived without instructions as to how to fit the feeding and water trays.
These were difficult as you have to use a 45 degree
angle to fit them to the pole. Furthermore it was found that neither the feed or water trays were removable for cleaning so that bird hygiene could be compromised. After Gardman were contacted they tell me a video is available to show how these are fitted but I pointed out that there are people who do not have internet access. Gardman have pretty much
ignored the point of the non removable feed and water trays. A complete waste of money and will
have to be discarded. Bad design and cheaply
made no doubt overseas. DO NOT BUY!!!

2024幎9月9日
自発的なレビュヌ
Westland Horticulture ロゎ

Westland Horticulture からの回答

Good Afternoon, after speaking to colleagues we believe that you have been contacted and the issue has been resolved. If this is not the case please contact us customerservice@westland.com.

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