We ordered a processor almost two weeks ago- and zero update on shipping, or when it could possibly be expected, nothing. That’s a lot of money to take and then give no update on where the product is,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We ordered a processor almost two weeks ago- and zero update on shipping, or when it could possibly be expected, nothing. That’s a lot of money to take and then give no update on where the product is,... もっと見る
企業が回答しました
Received in a timely manner. Product easy to instal on existing equipment.
The unit I bought is too expensive for not giving me good service and every time I complain I am told that I can return for service but I will have to pay for shipping which is not even guaranteed tha... もっと見る
企業が回答しました
Incredible customer service and products. I can always count on quick turnaround when I need a resolution for my business equipment. It's also easy to replace products / parts for my equipment. It alw... もっと見る
企業が回答しました
Garfield Commercial Enterprises is located in La Mirad, California and is among the largest American manufacturers of equipment and furniture for the cosmetology, beauty, barber, day spa, nail, and tattoo industries. Our portfolio of products includes salon chairs styling chairs barber chairs facial steamers vaporizers hot towel cabi cabinets uvc germicidal sanitizer sterilizers spa equipment barber chairs shampoo chairs shampoo bowls backwash systems sidewash systems wallmount dryer mobile dryers dryer chair infrared color processor hair steamers ionic hair dryer color trays salon stations facial trolley cart pedicure chairs nail salon furniture esthetician cart antifatigue salon mats salon rollabouts carts task stools esthetician stool salon items nail equipment pedicure carts spa carts beautician salon supply hydraulic chairs salon sinks salon furniture barber station.
15977 Heron Avenue, 90638, La Mirada, 米国
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Replacing handheld brush from a system I’ve owned for over 20 years! Alex was thorough in making sure he had the parts correct and any attachments I may need. Prompt and efficient and I had the tools back in my hand that I need to take care of my client

Garfield Commercial Enterprises, Inc. からの回答
Great experience! Customer service helped trouble shoot my broken shampoo bowl through pictures! The fix ended up being small . Thank goodness. Great quality salon furniture!

Garfield Commercial Enterprises, Inc. からの回答
Alex was above and beyond helpful and wonderful. We ordered a discontinued part and we quickly got an email to confirm what it was we needed and how we could be accomodated. It was a great experience from order all the way through payment and shipping. Thank you so much!

Garfield Commercial Enterprises, Inc. からの回答

Garfield Commercial Enterprises, Inc. からの回答
I had a great experience, ordering the product and receiving everything. However, the product I ordered is not working. I do need someone to contact me to make a plan to send me a new mag lamp that does work

Garfield Commercial Enterprises, Inc. からの回答
Absolutely awful. We bought a steamer that didn't work properly, but WE have to pay to have it packed and shipped and then got a replacement which broke after a few months, again paid for packing and shipping and the next replacement was the exact same one we had returned the first time. It's like you're victim of a scam. After months of having no steamer and paying for all these shipping costs to deal with their faulty product, we still have the same horrible steamer we had months again. AWFUL COMPANY. Do yourself a favor and buy your equipment from anywhere else...btw, I'm waiting to hear back from their head of vendor relations, but I doubt I will hear from anyone.
And your response is total BS!!! And how do we get it back to the factory? We pay for shipping again! And how do you explain sending back to us the original broken steamer???? Is this a joke? It's better to cut our losses and just dispute the credit card charge because all we've had is hassles... what are you going to do? Repackage the one with the broken switch and then send that one to us again? What a joke!!!!! Why don't you have someone in charge call us and make it right??? John Keller or any higher up instead of just passing us off to people who no authority?

Garfield Commercial Enterprises, Inc. からの回答
If I could give zero stars I would! Ordered a wall mounted hair steamer from this company, got it installed and found out that it doesn’t work. Unfortunately, they do not cover return shipping & returning this item would have cost me as much as I paid for it. Thats pretty outrageous! After discussing this with customer service, I was instructed to only send part of the unit back, which still cost me a lot of money, but I agreed. Now, after sending the unit back, and it was successfully delivered, I cannot get in contact with anyone from this company. Not through phone or email. I’m convinced this company is a complete scam! Total waste of money! Beware!!!

Garfield Commercial Enterprises, Inc. からの回答
Generous and good customer services.
I have machine Galvanic and steamer from this company, both machines are great. Very first and quick shipping.

Garfield Commercial Enterprises, Inc. からの回答
Joe was communicative and helpful the entire process. He made everything easy from start to finish. Drop off and pick up of equipment was quick and painless and they even helped place the items into my vehicle. Great service!

Garfield Commercial Enterprises, Inc. からの回答
I bought a hood dryer in January 2022. I use it about once or twice a month. The fuse apparently is bad on switch( which they know about) they will fix it if you pay for shipping to them . That's about what dryer costs. They know there is a problem with it not turning on, but they sell it anyway. So frustrated with this. What a terrible way to do business. I'm a hard working salon owner, who would be out her dryer and have to pay to ship it. Never never order from them . Not reputable company. They just don't care about doing the right thing.

Garfield Commercial Enterprises, Inc. からの回答

Garfield Commercial Enterprises, Inc. からの回答

Garfield Commercial Enterprises, Inc. からの回答
Thank you so much for your quick and easy responses. Alex made this transaction so easy. I appreciate your excellent customer service.

Garfield Commercial Enterprises, Inc. からの回答

Garfield Commercial Enterprises, Inc. からの回答
Second time purchasing here always get free shipping and found what I need

Garfield Commercial Enterprises, Inc. からの回答
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