The overall experience was very good. The most disappointing thing was the experience of when you left the office, we encountered an extremely long wait to use the lifts to get back to the car! V... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a li... もっと見る
企業が回答しました
Straight into the carpark. Clearly signposted for entry and exit. Regular buses. No problems at all. Plenty of travel info before we departed on holiday. Handy contact info if we had any queries. Wil... もっと見る
企業が回答しました
we parked in Long stay carpark North ,great value for money ,easy to find parking space and the short bus run to the terminal when the start of the holiday so much easier .Buses run regularly so no c... もっと見る
企業が回答しました
企業情報
当該企業による記述
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
連絡先
Horley, RH6 0NX, Gatwick, 英国
- gatwickairport.com/parking
4.6
優良
2万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It's a car park.
I got a 20% discount on the booking which always comes in handy. Everything was done online and it was all good.
2026年8月3日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Jon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Official Gatwick Airport Parking からの回答
Dear OliK
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great location, easy process, secure parking.
You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a little higher than other options but the security of keeping my keys and parking the car where I want to is worth it. The parking is also so close to the terminal the short transfer is minimal. Absolutely would use again.
2026年7月19日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Happy Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and secure with clear instructions and good transfers, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We had a great experience with Gatwick…
We had a great experience with Gatwick Airport Summer Parking. So easy to drop car, hand keys to reception and catch the bus to the terminal. Then again so easy to do the same upon return. Made whole experience stress free.
2026年7月19日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Samantha
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Summer Special parking easy and stress free, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking changed online from South to North Terminal
Due to BA flight cancellation, we had to change booking to Easyjet North Terminal. Parking change to North Terminal completed online relatively easily, at no extra cost.
2026年6月8日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Ray
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to amend your booking online and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Official Gatwick Airport Parking からの回答
Dear Shilpa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking process easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy using valet parking at Gatwick…
So easy using valet parking at Gatwick Airport. Drop your car , walk up the ramp and check in. Return is also easy, visit reception, collect keys, load car and drive home. Highly recommend
2026年7月22日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Amanda
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service easy to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy to book online
So easy to book online, great price too. Kept up to date from booking. So easy to find and park. Return journey so simple to do too. Cannot fault at all, will definitely use again and recommend. Our daughters also booked and also agreed how easy it was and stress free, we even managed to park near each other. Thank you so much.
2026年7月21日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear L.V
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and a great price, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Really good value
Really good value, much cheaper than getting a cab either way. The instructions were easy to follow and staff great. Would highly recommend.
2026年8月1日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking really good value with easy to follow instructions and great staff, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking is really good and buses come…
Parking is really good and buses come quick regularly. The only thing I would say is the parking spaces are tight.
2026年7月27日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Melissa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking being really good with a regular bus service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Well signposted
Well signposted, available spaces, easy bus service to terminal. What else do you need??
2026年8月1日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Sue
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking well signposted with an easy bus service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Location, time and ease
Avoid any traffic with guarantee knowledge you’ll get to the airport within 10 minutes of parking
2026年8月1日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Raj
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the location, time and ease of parking, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Straight into the carpark
Straight into the carpark. Clearly signposted for entry and exit. Regular buses. No problems at all. Plenty of travel info before we departed on holiday. Handy contact info if we had any queries. Will definitely use again.
2026年7月27日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking clearly signposted with regular buses and plenty of information provided before arrival, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So simple
So simple, found a space very quickly, parked and waited probably 10mins for bus which wasn’t a problem, smooth ride to and from airport.
2026年5月23日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Sean
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking simple, smooth and quick, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Official Gatwick Airport Parking からの回答
Dear Russell
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to use, efficient and sensibly priced, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booked on-line which was extremely…
Booked on-line which was extremely easy. All information was fantastic. From dropping car off to picking it up, the whole experience was fantastic. Want to add when dropping of, the staff made it easy and were so exited for the grandkids with us. Picking up the guy in the office was brilliant too.
2026年7月18日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Robin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book online, easy to drop off and pickup and the staff were fantastic, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Cheaper than anywhere else
Cheaper than anywhere else. Easier than anywhere else. Shuttles very regular. My #1 choice airport and my #1 choice parking. Beats Heathrow mayhem any day.
2026年8月4日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Chiara
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value with a regular shuttle service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to use and good value for money
Easy to use and good value for money. The staff were great and very friendly.
2026年7月20日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Consumer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to use and good value for money with friendly staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to find
Easy to find, nice big spaces. Walk to departures is all internal so no getting wet if it's raining. You need to go through Hampton hotel reception which we thought was wrong at 1st! Only criticism is it's hard to find where the next levels are up and down. Would highly recommend and definitely use again.
2026年7月27日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Katherine
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to find with big spaces and a covered walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
car damaged
We paid for a week parked here. We chose a spot on the end of an aisle of cars so we would only need to worry about 1 car parking next to us.
We came back from holiday to find our car was damaged on the side with no parked cars.
When I raised with the the customer service I’m told they have no responsibility and that there is no CCTV. This is ridiculously insane, as I booked being under the impression my car would be secured and safe. They misled the parking security and their customer services have been awful, passing me from pillar to post and ending with them telling me to go to 101 as they won’t help me but might help the police.
They are also refusing to log my complaint.
Overall awful, I don’t recommend at all they cannot keep a car safe and damage free
2026年7月28日
自発的なレビュー
Official Gatwick Airport Parking からの回答
Dear Ellise
Thank you for taking the time to share your feedback.
I'm sorry to hear of the damage caused to your vehicle whilst at our Car Park.
We ask that due care is taken by all passengers when using any of our car park facilities and we're sorry to hear of your recent experience upon returning to your vehicle.
We see you have also contacted us through our official Customer Service Centre, a complaint has been logged and would like to reassure you we will be in contact soon if not already.
Kind regards
Gatwick Customer Services
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