Geartrade.com レビュー 

251
•
TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I wish I'd read the reviews before attempting to sell through Geartrade. While the idea seems convenient, I not only had to wait weeks for the bag, but months for my consignment items to be processed.... もっと見る

5つ星のうち5の評価

Will try to be short. Gear - almost anything you need for outdoor Availability - patience required, but also rewarded (waiting for someone to sell item you want takes time) Handling transacti... もっと見る

5つ星のうち1の評価

I purchased a pair of running shoes @geartrade and when they arrived they weren’t the best quality. Requested a return (same day I received) and was hit with a return fee, had to pay for the return sh... もっと見る

5つ星のうち3の評価

Just like Backcountry's awesome return policy for snowboards was destroyed by idiots abusing it, a similar thing has started to happen to Geartrade. Once a great place to get returns from Backcountry... もっと見る

企業が回答しました

企業情報

  1. ウィンター スポーツ用品店
  2. ・
  3. スケートボード用品店
  4. スポーツ用品店
  5. バイク アクセサリー専門店
  6. ランニング用品店
  7. 自転車屋

当該企業による記述

Where adventurists buy and sell the gear we love for the outdoors we need. We call it UnNew Outdoor https://geartrade.com/how-it-works


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2.6

期待以下

TrustScore 5段階評価の2.5

251件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.6

すべてのレビュー

(251)

過去12か月のレビュー数: 30件

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5つ星のうち1の評価

Seller Beware: Poor Customer Service—They won't have your back like ebay

Buyer lied about the condition of a product I sold on the site. There's no way to disapprove it once it's in the buyer's possession. I asked for it be returned to me and the sale canceled, but GearTrade never pushed it with the buyer. So I got stuck with a bad review that weighed heavily on my trust rating. They take 13% of your profit. I have had far better luck selling on ebay and craigslist.com. This outfit is sketch.

2017年4月21日
自発的なレビュー
Geartrade.com ロゴ

Geartrade.com からの回答

Ned,
I'm sorry you had a bad experience on GearTrade. We are more than happy to remove the bad review left by the buyer. We always make sure we get pictures from the buyer before we authorize a return to the seller to make sure the item is in the condition the buyer claims it is in. How else can we help you in this situation? I've been working at GearTrade for over 13 years and I am more than happy to help you out. Let me know what we can do for you.
Thanks,
Rob
GearTrade.com

5つ星のうち1の評価

Very Poor customer service

Beware when you purchase from Gear Trade. I ordered two items from this company. One was a pair of scuba shoes. When they arrived they were not as described. Very small and would not fit me. It took approx ten days to receive them. I want to return them but Gear Trade will not accept it.
Second item I ordered was scuba gloves. I received a e-mail this morning from they the order has been cancelled by them. No reason. After waiting ten days they cancelled the order.
How can a company operate this way? Very Very poor customer service and I will not do any more business with them, What a rip off company.

2016年7月20日
自発的なレビュー
Geartrade.com ロゴ

Geartrade.com からの回答

Kim,
If you received an item that was misrepresented, you can certainly return the item. For example, if you ordered a size 8 and received a 9, that is grounds for a return. I'm sorry you had a bad experience on GearTrade. Let me know what we can do for you.
Thanks,
Rob
GearTrade.com

5つ星のうち1の評価

Sellers beware.

Might be a good place to buy items, but think twice before trying to sell anything. Buyer received my item 5 days ago, still no word about payment...
**Update**
Their policy states that the buyer has 72 hours to inspect the item before payment is sent. In any case, 8 days have passed and I have yet to see any kind of payment.
**Update**
Today is February 16th, and I have yet to see any kind of payment for the item I shipped in good faith. I will give it 24 hours before I report the item as stolen to my local police department. It has been 19 days since I shipped it.

2016年2月16日
自発的なレビュー
Geartrade.com ロゴ

Geartrade.com からの回答

Richard,
I'm sorry you had a bad experience on GearTrade. Did you end up receiving your check? If not, let us know your most up to date address and we will send you payment. Sometimes, checks get lost in the mail. It is rare, but it happens. OR if you've changed addresses or have an old address on file, the check may have not been forwarded to your correct address. I've been working at GearTrade for over 13 years and I am more than happy to help you out. Let me know what we can do for you.
Thanks,
Rob
GearTrade.com

5つ星のうち5の評価

Problem solved

Got a huge problem with a seller (backcountry) and I have to say I has been deal with masterfully by geartrade executives...
So go ahead, you can trust their customer service ;)

2014年9月11日
自発的なレビュー
5つ星のうち5の評価

Wonderful experience!

The jacket I ordered was in PERFECT condition, like brand new and I got it for 1/3 of its retail cost. Not only that, shipping was free and FAST. Within a week fast. Definitely going to check Gear Trade for gear before paying full price in a retail store.

2014年9月8日
自発的なレビュー
5つ星のうち5の評価

Great company, great service.

This was my first purchase with GearTrade. I was very pleased with the prompt customer service and the seller's prompt shipping. I haven't set the tent up yet, but it looks great. Would definitely buy from GearTrade again.

2014年9月5日
自発的なレビュー
5つ星のうち3の評価

Wow.

I bought this as a birthday gift for my grandson. This is quite the contraption. He is very excited about it, even though it is not his birthday yet. My only issue with it is that it could have come in nicer packaging, instead of just a bag being that the price of it was not cheap. Other than that, I will write again and let you know how he likes it.

2014年9月4日
自発的なレビュー
Geartrade.com ロゴ

Geartrade.com からの回答

I'll let that seller know to improve upon their packaging. Thanks for the feedback.

5つ星のうち4の評価

Generally good experience

I've stuck with BackCountry since free shipping and I know I can return the items. I have found a few items to be not quite what I expected (shorts listed at 32 were 32-34 expandable; one shirt didn't list that the check pattern on back was uneven across the shoulder seam). When I tried an independent seller they (the seller) just cancelled my order. GearTrade notified me and asked for input so it appears they weed out the bad sellers.

I have found good deals there and will continue to shop through GT.

2014年9月4日
自発的なレビュー
5つ星のうち5の評価

Nice!

GearTrade is awesome. There's almost no sense in buying something new when you can get it very slightly used for a good discount....Kinda like a used car.

2014年9月3日
自発的なレビュー
5つ星のうち4の評価

La Sportiva Wildcat

Shoes arrived within week of purchase. They were exactly as described - barely used with only minor signs of previous wear. These shoes have preformed wonderfully and as needed. They were the only pair of shoes I used for a 40+ mile loop in the Aldo Leopold Wilderness. I recommend both the seller and these shoes.

2014年8月30日
自発的なレビュー
5つ星のうち3の評価

Geartrade sucks now.

Just like Backcountry's awesome return policy for snowboards was destroyed by idiots abusing it, a similar thing has started to happen to Geartrade. Once a great place to get returns from Backcountry at fantastic prices, now small board shops are listing all of their new inventory on Geartrade. I have bought close to 10 boards in the past few years from Geartrade, but I don't even bother to visit the site anymore with all the full price new gear you have to wade through.. Sad.

2014年8月30日
自発的なレビュー
Geartrade.com ロゴ

Geartrade.com からの回答

Sorry you haven't been able to find what you're looking for on the cheap. We still have over 800 items over 80% Off so there are still some good deals floating around.

5つ星のうち5の評価

Great 1st time experience!

Bought a pair of my favorite hiking pants from Marmot - These were listed as being in "excellent" condition. I wasn't sure what to expect, never having ordered anything from GearTrade before. But took a chance because the price was good and this particular style is being discontinued and therefore hard to find. The order arrived to my home in a very short time, well packaged and clean. They fit perfectly and truly ARE in excellent condition. I will definitely order from GearTrade again based on this experience.

2014年8月29日
自発的なレビュー

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