Upon joining I won a little but since then it’s been dead spins and hardly no scatters and payouts very small, if the scatters do come in you get nothing for the first 6 spins then little for the last... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Deposited £30 won £380+ was not allowed to withdraw it, because i had an active bonus, literally had to play the entire £380 to even attempt to withdraw it and lost it all. They was 1 person i... もっと見る
企業が回答しました
Had zero problems. Had to verify my account which was an easy process. CS were helpful removing a bonus I couldn't remove so I could withdraw my real cash money. Withdrawals are quick, usually within... もっと見る
企業が回答しました
Well when you get verified after checking all your documents it's a great casino app but you need to get verified and it's takes time
企業が回答しました
企業情報
Genting Casino について
当該企業による記述
Premium Online Casino Experience at Genting Casino
Genting Casino Online brings a premium online casino experience to players. Enjoy live roulette and blackjack tables, thousands of slots, mobile play and selected promotions, all supported by the trusted Genting brand.
Join NowSee our latest offers and promotions
🎁 Discover Genting Casino offers, including welcome bonuses, free spins and selected campaigns for eligible players.
Play Now
Play Genting Live and Live Casino Games
Step into the Genting Live service and enjoy live-streamed roulette from Genting venues such as Resorts World Birmingham, Palm Beach and Manchester. This part of the Genting experience brings real-time casino action online, giving players easy access to live tables with the polished feel and atmosphere the brand is known for.
Play Live CasinoPlay Slots, Jackpot Games and New Monthly Releases
Choose from over 7,000 online slots at Genting Casino, including exciting progressive jackpot games with the chance to win big. With new titles added regularly each month, the collection features everything from classic favourites to the latest releases, offering a wide variety of themes, features, and jackpot opportunities to enjoy.
Play Slots OnlinePlay Safer at Genting Casino
Genting Casino promotes a safer way to play with tools and support designed to help customers stay in control. Safer Play sits at the heart of a balanced casino experience, encouraging players to set limits, take breaks and keep gambling fun and within their means.
Learn MorePay & Withdraw Safely
当該企業による記述
- Trusted Payments and Fast Withdrawals
- Genting Casino supports trusted payment options to provide smooth and reliable deposits and withdrawals. Transactions are processed through secure methods, allowing players to manage their account with confidence as part of a safe and well-supported online casino experience
Play Genting Casino on the App
Your Casino, Ready on Mobile
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See our latest offers and promotions
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3.0
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4626件のレビュー
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Genting Casino からの回答
Hi Muhammad,
Glad to hear everything’s been good for you.
The GentingCasino Team
Legitimate
2026年10月8日
Genting Casino からの回答
Hi ujxujx_xu,
Glad to hear you found us legitimate and left a 5-star review.
The GentingCasino Team
Quick and easy
2026年10月1日
Genting Casino からの回答
Hi Malcolm,
Glad to hear it was quick and easy. We really appreciate you sharing your experience.
The GentingCasino Team
I’m not one for slating betting sites…
I’m not one for slating betting sites but what has this site comes to?
I’m a returning okay for a self exclusion after 2 years. I remember genting casino RTP being somewhat decent but now all it does it take take take.
I’ve done thousands of spins on 3 separate games, I got the bonus which paid me a total of 2.5x for the highest payout…. That was at the start and I’ve literally won absolutely nothing after that. Fair to say I haven’t missed gambling. This site has made me go off it again. I’d stay away and use different sites if I was you.
2026年10月8日
自発的なレビュー
Genting Casino からの回答
Hi Dylan,
Thank you for sharing your feedback.
We understand that extended losing streaks can be frustrating. Game outcomes are determined by random number generation (RNG), meaning each spin is independent and results can vary significantly. While wins cannot be guaranteed, our games operate according to their approved mechanics and return-to-player (RTP) settings.
We appreciate you taking the time to share your experience.
The Genting Casino Team
Great experience
2026年10月1日
Genting Casino からの回答
Hi Lesley,
Glad to hear you had a great experience with us.
The GentingCasino Team
Good offers and helpful customer…
Good offers and helpful customer service quick withdrawals and gameplay
2026年9月30日
Genting Casino からの回答
Hi Roxette,
Thank you for your kind feedback! 😊 We’re happy to hear you’re enjoying our offers, customer service, quick withdrawals, and gameplay.
We’d love to make your experience even better, so please let us know what we could do to turn your 3-star rating into a 5-star one! Your feedback means a lot to us. 💚
The Genting Casino Team
So I won £50 using my own money
So I won £50 using my own money, the company wouldn't let me withdraw because I had an active bonus, it waited until I lost my winnings and my deposit before I was allowed to withdraw!! I wouldn't of accepted the bonus. Just another dodgy site that rigs it to make sure you lose. First impression will never go back!!! Stay clear
2026年10月8日
自発的なレビュー
Genting Casino からの回答
Hi Anthony,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
As outlined in our terms and conditions, any active bonus balance must be reduced to zero before a withdrawal can be processed.
Players also have the option to cancel an active bonus at any time, should they prefer to withdraw without continuing to play with the bonus. If the process becomes challenging, we always encourage our customers to contact us via live chat or email (contact@gentingcasino.com). We are always happy to help!
We understand your frustration and appreciate you sharing your feedback.
The Genting Casino Team
Great atmosphere
Great atmosphere, friendly staff and a good selection of games. The service was excellent and I had a very enjoyable experience.
2026年9月30日
Genting Casino からの回答
Hi Eswararao,
Thanks for the kind words — it’s great to hear you enjoyed the atmosphere, the games, and the service.
The GentingCasino Team
Utter disgrace
Utter disgrace, deposit during game play and it starts the game over!! You have no shame, contacting customer service just fob you off
2026年10月7日
Genting Casino からの回答
Hi Daniel,
We’re sorry to hear about the issue you experienced during gameplay. In such situations, you should normally be able to reconnect to the game and resume from where you left off.
If this does not happen, please contact our Customer Support team and provide the relevant Session ID and Game ID so we can investigate this further. If our checks confirm that any winnings are missing as a result, we can review the case and manually credit the appropriate amount where applicable.
As we would need to check your account and the specific game round in more detail, please get in touch with our Customer Support team via live chat or email (contact@gentingcasino.com), so we can assist you further.
The Genting Casino Team
Genting Casino からの回答
Hi Jack,
Thanks for the kind words — great to hear you were happy with the service.
The GentingCasino Team
Genting Casino からの回答
Hi Darren,
Glad to hear the login was quick and the promotions are hitting the mark.
The GentingCasino Team
I love the appas the games are so good…
I love the appas the games are so good and you can make a great day in to a better day with a win on the slots
2026年6月5日
Genting Casino からの回答
Hi Robert,
Glad to hear you're enjoying the app and the slots. It’s great when a win helps turn a good day into an even better one.
The GentingCasino Team
This was a casino that stood out for…
This was a casino that stood out for me, it's bonuses, free spins, banking ie, depositing and withdrawals were so much easier, and didn't need a book, to understand how it all worked, I enjoyed my experience, playing slot games I haven't seen, or experienced the excitement with, for a long time.
2026年10月7日
Genting Casino からの回答
Hi neil sayer,\n\nGlad to hear the bonuses, free spins, and easy banking made things smooth, and that the slot games kept things fresh for you.\n\nThe GentingCasino Team
No free spins or bonus when thats…
No free spins or bonus when thats what's stated in advert
2026年10月6日
Genting Casino からの回答
Hi Lee,
We’re sorry for any confusion regarding the promotional free spins. We can confirm that the spins were credited to your account on 06/10/2026 at 23:14:11 UTC and are available for play.
Please log in to your account, where you should be able to access and play the free spins. If you experience any issues, please contact us via live chat or email (contact@gentingcasino.com), and we’ll be happy to assist you.
The Genting Casino Team
No different than others
2026年10月6日
Genting Casino からの回答
Hi Clive,
We appreciate you taking the time to share your feedback.
We value constructive feedback and would be happy to understand more about your experience and what we could do better. Please let us know how we could improve.
Feel free to reply back to this review or contact us via live chat or email. We are always happy to hear from our customers.
The Genting Casino Team
Genting Casino からの回答
Hey Ankat,
We understand that it can be frustrating when you experience a run of losses. However, game outcomes are determined by the Random Number Generator (RNG), and each round is independent.
Wins and losses are based on luck, and previous results do not influence the outcome of future rounds.
The Genting Casino Team
Terrible, don't honour bonuses
Terrible. They give you offers daily and the occasional free spins offer eg deposit up to £60 and get so and so free spins. Well you opt in and deposit via the promotion and the free spins don't get credited! Username Edwina1965! Might wanna credit them before I do a visa dispute and get my money back!! I "bought into a promotion" without getting what I bought into so I'm sure I'll win the visa dispute. Imo avoid these!! Friggin AWFUL
2026年10月5日
自発的なレビュー
Genting Casino からの回答
Hi Edwina,
We’re sorry for the inconvenience caused with your promotional free spins. We understand how frustrating it can be when you have opted into an offer and the promotion does not appear as expected.
We have checked your account and can confirm that the promotional offer has now been credited to your account. On rare occasions, promotional offers may not be credited automatically as expected. If this happens, please contact us and we’ll be happy to check the offer and manually credit it where applicable.
We apologise again for the inconvenience and appreciate your understanding.
The Genting Casino Team
Took a day hasn’t process my withdrawal…
Took a day hasn’t process my withdrawal request very disappointed casino
2026年10月5日
自発的なレビュー
Genting Casino からの回答
Hey Chun,
We’re sorry to hear that your withdrawal has not yet been processed and understand how disappointing this may be.
We’d be happy to look into this for you. However, we don’t have your account details from this review. Please provide your username or email address here, or contact us via live chat or email (contact@gentingcasino.com), so we can locate your account and check the status of your withdrawal.
The Genting Casino Team
You can not contact them or email them…
You can not contact them or email them its nit reckonised and the proff id dont work spent hours doing it and 1 time it said succseful but wen bk to prove id again and still doing it reply they gave still dont work w speak to any1 and why do you take first deposit ok then cant zend id or if something was kut of date cant help that if not got a new 1 least i should be able 2 get on the site to withdraw my deposit bk into my bank but you cant dont matter what they repleyed bk to you just get on withit and transfor my money bk into my bank account
2026年10月5日
Genting Casino からの回答
Hey Ronald,
We’re sorry to hear about the difficulties you’ve experienced with the verification process. We’ve checked the issue, and it appears that the document being used for verification has expired. Please note that we can only accept a valid, non-expired Passport or Driving Licence for verification.
Regarding contacting us, our live chat and email (contact@gentingcasino.com), services are available as normal, so you can use either option to reach our Support Team if you need any assistance.
We hope this helps clarify the situation and allows you to complete your verification successfully.
The Genting Casino Team
Genting Casino からの回答
Hi KIAN TAN,
We’re glad to hear the team made a positive impression and shared helpful advice.
The GentingCasino Team
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